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“More suitable for large group travel”

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Grand Hotel Reykjavik
Ranked #26 of 52 Hotels in Reykjavik
Certificate of Excellence
GreenLeadersGold level
Chicago, IL
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“More suitable for large group travel”
3 of 5 bubbles Reviewed August 15, 2010

Average hotel and understandably, nothing stood out from service to rooms to food. It was a indiscriminate, last minute booking on our part. It is a bit of a walk (15-20 min) to city center and an even shorter taxi ride. The best part was proximity to the Hilton and therefore, the 5-star VOX restaurant- a gastronomic delight. Breakfast which was included at Grand was dismal.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeorgeThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,555 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (354)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed August 12, 2010

Great hotel about 15 minutes walk from centre of city. Good quality modern hotel with excellent public areas. Rooms very comfortable and clean. Hotel is very close to public baths and hot pool only 2 Euro entry. Hotel bike hire is a great way to get around the city. Avoid the hotel gymn as charge for single use is £20 per person.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SandgrounderSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed July 31, 2010

good hotel as a base... the thermal pools only a short walk away and only cost about 70p to go in...open until about 10.30pm and 24 hours over summer.
Hotel has all usual facilities - 3 free computers with internet connection.
Breakfast was a bit boring
only 5 tv channels - only english one is sky news
movies cost 2500Ikn
can leave your luggage for no cost
about a 20 minute walk to down town where the nightlife is
black out curtains in summer still let a lot of light in (24 daylight then)
windows always close themselves so makes rooms very very hot in summer
all in all one of the best that we stayed in over the 2 weeks holiday

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunandsleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandefjord, Norway
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed July 29, 2010

Extremely friendly and helpful staff, spatious rooms, clean, nordic decoration, hefty breakftast but a bit too far away to walk into the downtown if you are short of time. They do offer a complimentary shuttle downtown 3 times a day in the summer. Excellent for conferences with top of the line technology and equipment.
Free interent in the lobby but not in the bedrooms, which does not make a really big difference. Toilettries added every day. Bring your toothbrush!

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sol P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chalfont St Peter, United Kingdom
Level Contributor
105 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 bubbles Reviewed July 9, 2010

The Grand hotel is a modern building grafted on to a slightly older hotel, with which it shares breakfast and restaurant facilities. I have visited twice this year, each time for several nights. The hotel is a little way out of the centre of town - a 20-minute brisk walk, or 5 minutes in a taxi - close to the Hilton.

Reception staff varied between the very helpful indeed and the downright unhelpful For example, tracking down a missing shirt from the laundry proved very difficult for the evening staff, but check-in and out was simple.

Rooms are quite spacious and pleasantly furnished in light wood, and the beds were very comfortable. Decor was fine. Bathroom facilities were excellent, once one got used to the innovative arrangement of the shower. The internet connections are slow - endemic in Iceland - and not cheap.

I was disappointed at the standard of the room cleaning, which was not what I would have expected in a hotel of this quality (used glasses were left untouched, for example). The public areas were spacious and airy (with interesting stained glass), and in good condition, as was the spa - which was excellent.

Food was patchy. The main restaurant in the evening provided good but pricey dishes. The food available in the bar area was cheaper and quite good. Breakfast facilities were shared with the other hotel; breakfast was similar to other hotels in Iceland - a buffet, mainly cold but with a few hot dishes available. Not bad.

  • Stayed May 2010, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank chilternwelshman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denmark
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 bubbles Reviewed July 9, 2010

Absolute a hotel with a professional and international staff and attitude. It appeals mostly to bussiness people and not turists. It is also expensive.

LOCATION
About 15-20 min. walk from city center.

ROOMS
large rooms with huge beds. Some rooms only have windows to the lobby. It a pretty depressing. it feels like being in prison because you cannot open the windows. at 3 oclock in the night some drunk, boisy people came back to the hotel and because we had room in the lobby-site we woke up.


SERVICE
nice and quick staff in restaurant

AMENITIES
all you would find on big international hotels: luggage storage, wellness and spa, restaurant, free internet access in the lobby, bar etc.

Restaurant and breakfast
very quick serving of food in the restaurant.
Breakfast great with egg, bacon etc.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pedersen_Denmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed June 3, 2010

My experience with this hotel went from bad to worse during my stay:

- the expensive internet connection in my room would not work.
- the free wifi internet connection in the lobby had a very poor signal.
- many of the bathroom fittings were loose.
- the shower door did not work and so flooded the floor.
- the room was hot and stuffy and it was difficult to open the window and keep it open.
- the breakfast included scrambled eggs that had been standing around for hours and hard/burned/dry bacon.
- the reception is not well-organized.

Finally, if you need to leave for an early flight, check-out the night before! The regular reception being poor already, the night-reception staff seem to be completely untrained and unable to cope. Their frustrations result in them being very rude to you. This left me glad to wait outside for my taxi. I will visit Iceland again but I will certainly not stay here.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Narvik06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Reykjavik

Property: Grand Hotel Reykjavik
Address: Sigtun 38, Reykjavik 105, Iceland (Formerly Top CityLine Grand Hotel Reykjavik)
Location: Iceland > Capital Region > Reykjavik > Laugardalur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Reykjavik
#6 Spa Hotel in Reykjavik
#13 Luxury Hotel in Reykjavik
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Reykjavik 4*
Number of rooms: 311
Official Description (provided by the hotel):
Grand Hotel Reykjavik is a first-class, four star hotel for business travelers, conference guests and tourists who demand excellent service and facilities. Grand Hotel Reykjavik is now the largest hotel in Iceland with a total of 311 rooms and 15 meeting and conference halls, seating anywhere from 6 to 470 people. Grand Hotel Reykjavik is a member of Top International.The hotel is situated in a quiet area within a short distance from all services, recreation and business centers. ... more   less 
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Also Known As:
Top Cityline Grand Reykjavík

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