My husband, a friend and I recently completed the "Express Iceland" self-drive tour and had an unbelievable time! Working with Nordic Visitor exceeded all of our expectations. I wish Nordic Visitor serviced the entire globe! Their excellence and professionalism were demonstrated in three ways:
1. Perfect Package Deal
The self-drive packages include a recommended itinerary, airport transfers, a rental car with GPS, accommodations with breakfast, a cell phone, a 24/7 emergency number, and endless helpful tips and information (inc. driving in Iceland, packing prior to trip, details on sites and excursions, weather, etc.). In other words, it's everything you need and more to ensure you have fun and peace of mind when traveling this beautiful and rugged country. It's great value for the money spent. They handled our special requests (adding an extra day and changing our party size) promptly and happily. We did our own independent research yet it overlapped with most of what Nordic Visitor gave us.
2. Flawless Execution
We were all impressed with the quality and quantity of information that we received once we booked the self-drive package. Yet we were blown away by the packets of info we received when we arrived. Nordic Visitor provided a printed copy of the day-by-day itinerary and the site highlights book they had emailed us. They had a voucher for all of our package features (rental car, accommodations, airport transfer) so all we did at each location was hand them a voucher - so easy! The cell phone had Nordic Visitor saved in the contacts. The GPS had the key sites and some of the hotels already loaded. The road map of Iceland was color coded and the location of each accommodation was circled with the name and date of check-in written in. There was a book with details of every city and site with driving info. Wow!! They thought of every detail so we didn't have to worry about anything.
In addition, they selected an exceptional series of accommodations for us! We had the "comfort" level of accommodation, staying at 5 different places in all. We stayed in a volcano-themed B&B and log cabin B&Bs, one of which was part of a diary farm with the freshest food and the other was owned by a farmer with fields of his horses surrounding the property. The hotel in Reykjavik was more modern and centrally located.
3. Personalized Service
Larus was our Travel Consultant and he was superb. From his initial reply to my online inquiry to the welcome letter he personally signed in our info packet, Larus' expertise and attentiveness made our vacation better. He always responded quickly and thoroughly. One week we emailed him almost every day and he always responded within 24 hrs. In the 2 weeks before our Iceland adventure, we made two significant changes to our itinerary and his flexibility and quick action ensured we had the exact vacation we wanted.
I highly recommend Nordic Visitor and wish I could use them to plan every vacation!
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