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Hotel Klettur
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1,021 - 1,026 of 1,767 reviews
Reviewed March 29, 2014

Stayed here in March. The hotel was clean our room was 205 , we slept well although we had to turn the heating down. Towels changed daily, the room tidied and aired. The girls cleaning the rooms were pleasant and always said hello. The reception staff were very helpful with trips and information etc. The breakfast was continental which was varied and plentiful. A very pleasant stay and we would definitely return.

Room Tip: 205 was on the reception floor, and at the front away from the building works.
  • Stayed: March 2014, traveled as a couple
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1  Thank wildeymiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2014

We have just spent 4 nights at the Hotel Klettur in Reykjavik and would highly recommend it. Location wise it is 5 minutes off the main street and you can pick up a map from the reception staff with the hotel already marked on. Rooms are available from 3pm.

The style is quite modern and contemporary, and the rooms were clean and very comfortable. Please see pictures I have added of Room 309. The TV is complementary and has a great selection of channels including several BBC and ITV channels. Complimentary safe in the wardrobe that you choose a code for. No problem with hot water and the cleaners came in everyday. Adjustable heating in the room and it was under floor heating.

Breakfast is in the restaurant on the 1st floor (basement to us), reception on the 2nd floor (ground floor to us) and so on. Breakfast was served from 7am to 10am and is completely self service including tidying up your own dishes. Great selection of cereal, fruit, ham, cheese, breads, yogurt, hot drinks and fruit juice. You can have as much as you want and they are constantly checking and stocking up as required. Decent sized dining room and again very contemporary in style. We were being picked up at 7am for our flight so had breakfast at 6.15am and you just need to arrange it with the reception desk.

The reception staff were very friendly and helpful, and they can also book your trips for you or alternatively you can go into one of the tourist information centres on the main street.

The weather was mixed whilst we were there so we didn't get to experience everything we would have liked, so if we do go back we will be looking to stay at this hotel again.

Room Tip: I think they are all of the same standard
  • Stayed: March 2014, traveled as a couple
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1  Thank Suesreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2014

Situation. Quiet street.10 minute interesting level walk to centre. Outlook, rear is towards sea ( and a building site but no noise) or front onto quaint buildings. Nearby restuarants.
Hotel. Medium size. Modern. No pool. Large bar with happy hour. Large breakfast room opens at 0700. No queues. Buffet breakfast. Cereal/juices/salad/eggs/ham/herring/pastries/breads.
( do try the herring). Excursions stop outside.
Room 501. Clean. Bright. Warm. Quiet. Curtains screen daylight. TV with BBC. Excellent hot shower. No bath. Two easy chairs. Very good beds ( only one pillow ask for more if needed). Efficient lifts. Tea and coffee facilities. Fridge. Safe. Hairdryer.
Staff. Very polite and helpful. Nothing too much trouble. Booked all our excursions. Always gave an alternative and advice.
Would definitely stay again.

Room Tip: Higher floors, ( 5 and 6) are slightly larger, have better views, and some ( to the front) have a balcony. These are an upgrade. Our upgrade was free. We ate twice nearby at the Pots and Pans restuarant as reception had recommended. Great food/beer/value.
  • Stayed: March 2014, traveled with friends
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2  Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this reviewResponded March 27, 2014

Dear Tom M

Thank you so much for your stay and your review on hotel Klettur.

We really appreciate your kind comments for our hotel so glad to hear you liked us so much, staff, the rooms, buffet! in fact everything that Klettur has to offer. :)

We are looking forward welcoming you again in hotel Klettur in Iceland hopefully soon! :)

Wish you all the best!

Regards Klara

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Reviewed March 25, 2014

Although this hotel is basic, it is very clean and the reception staff are wonderful. The breakfast is continental, there is plenty and it is a good standard. They even offered us breakfast when we were leaving the hotel at 5 am, a lovely surprise. I will definitely visit this friendly hotel again :)

  • Stayed: March 2014, traveled as a couple
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Thank Zena36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Sales-Marketing department at Hotel Klettur, responded to this reviewResponded March 27, 2014

Dear Zena36

Thank you for your visit and your review for hotel Klettur :)
Glad you liked the effort from our staff.

We are looking forward welcoming you again in Klettur :)
Wishing you all the best!

Regards Klara

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Reviewed March 24, 2014

This is a great hotel within easy walking distance of the main street Laugavegur with all its bars, restaurants and shops. The harbour, Hallgrimskirkja (the famous church) and other points of interest are all within reasonable and pleasant walking distance too.
The hotel is very clean and comfortable; we were a group of 13 friends and couples from London and New York and we all slept soundly. The breakfast is more than adequate with a good choice of different breads, rolls, ham, cheese and eggs. Coffee was good and there was a choice of teas. Jams and delicious pastry slices were also available for the sweeter tooth.
What really made this hotel special for all of us were the staff - ALL the staff. Friendly, genuinely courteous and helpful at all times. A special thanks to Audur on reception - she went the extra mile on every occasion we asked for help or information.
Whilst I am on this subject, we were all completely overwhelmed by how friendly, helpful and obliging every single Icelandic person we met was. From waiters to waitresses, from drivers to guides, assistants in the tourist centres and locals on the street when you ask for directions etc.
Furthermore, from what we all had read and heard we were expecting food, drink and everything else to be over priced and expensive. We were amazed how reasonable we found prices to be. Food and drink were pretty much on par with London and New York bars and restaurants - in fact if you factor in the absence of tipping it might have been even cheaper! Yes and for no tip you get great genuine and sincere service, which for 10 to 20% tip in UK and US you don't always get.
One last point - Hotel Klettur has a pleasant bar on the 1st floor with a happy hour between 6 and 8pm where you can buy 2 beers for 1000 isk (about £5.40). That's cheaper than my local!
Thank you Hotel Klettur for a great stay - and thank you people of Iceland for making our holiday so special. A wonderful and magical place!

  • Stayed: March 2014, traveled with friends
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1  Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this reviewResponded March 27, 2014

Dear Keith T

Thank you for your great review on hotel Klettur :)
Thank you again for kind comments on all the Icelanders you meet and great to hear they made your stay even better! :) We will deliver your message to Auður in the reception glad she could help you so much.

We really appreciate you liked all that Klettur has to offer and our country as well! :)

We hope to see you again! :)

Wishing you all the best!

Regards Klara

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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