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“Very unwelcoming place”
Review of Restaurant 73

Restaurant 73
Ranked #58 of 473 Restaurants in Reykjavik
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast, Late Night, Dinner, Reservations
Description: A small family owned and operated restaurant known for its fresh fish, juicy steaks, big burgers and fresh salads. Also even though this is not a bar this restaurant carries one of Iceland's biggest selection of local beer on bottle and draft to accompany your meal.
Munich, Germany
Level 4 Contributor
28 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Very unwelcoming place”
Reviewed September 4, 2013

It started with the look we got when we walked in. The place was empty and we were 3 adults and 2 young kids so usually eat early. I asked if the place was open and though the answer was 'yes' the body language said different. The (male) waiter was nice enough but the woman who I assume was owner/manager made us feel very unwelcome. We asked if we could sit in a corner which would have been more comfortable and whilst the waiter seemed fine with that, the woman suddenly barked something to him in Icelandic and then informed us that the corner was reserved. Like I said, the place was empty and we would have been long gone before any rush. There were repeated looks in our direction and conversations in Icelandic. We had enough when after more barking from the woman, the waiter told our 1 year old to 'stop chewing the menu'. He wasn't chewing, like all 1 year olds, everything tends to get put in the mouth, esp. plastic. We got up and left and informed the woman that we'd got the message that we weren't welcome. There are plenty of family friendly places in Reykjavik and after 3 weeks driving round the lovely country, this was the only bad experience we had.

  • Visited August 2013
    • Atmosphere
    • Service
Helpful?
1 Thank WPSesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addi80, Owner at Restaurant 73, responded to this review, September 10, 2013
Having messaged the reviewer and discussed this with the waiter & waitress on hand at the time they are both absolutely baffled by this.

My little sister and an older boy who's worked here the past couple of summers were on staff this night.
These people came in, were offered a seat but they wanted another one. That table (and the next to it) were booked by a group arriving within the half hour. Both waiters on hand forgot to put the reserved note on the table but my sister told the boy when he asked her if they could sit there.
This was the "bark" from the "woman" (my teenage sister).

Then the waiter went out to the back to get them a childrens chair but only brought the one.
She asked him if the other one wasn't out there as well.
At this point they got up and told the staff that they'd gotten the message "loud and clear" and left.

I asked the boy working if he or she had been rude in any way. He said "no".
I asked if she'd done anything to offend them at all and asked exactly what went down.
Well... it seems that people might get offended when asked if they could not use the menu as a chew toy for their infant.

We don't have a kids corner with legos or a ball pit. We don't have coloring books on hand and we are absolutely out of chew toys for children.
This does of course not make it right for people to hand their kids menu's or other things they might find around our restaurant (like steak knives to saw at the tables with...).

We definitely have nothing against children or people with children as you can tell by some of the other reviews we've gotten, BUT if you can't keep an eye on your kid and are going to let him run around and ruin other peoples property please find a fast food chain with plastic tables where they expect a mess and the interior ruined :-)
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837 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm, Sweden
Level 5 Contributor
73 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“73”
Reviewed September 3, 2013

You are eating very well here with a good menu to choose from. The lamb is absolutely fantastic. If you don´t want to pay very much and find a good icelandic lunch or dinner, go here!

Visited August 2013
Helpful?
Thank BIBS_FOOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addi80, Owner at Restaurant 73, responded to this review, September 10, 2013
Thank you for your kind review :-D
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level 4 Contributor
35 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Outstanding”
Reviewed August 25, 2013

I had the blue cheese burger and my mother had the arctic char. Both were cooked to perfection and presented very attractively. The meat patty had a great smoky flavor. The Freyja icelandic beer was awesome, with orange and coriander flavor.

Visited August 2013
Helpful?
Thank ToasterStrudel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addi80, Owner at Restaurant 73, responded to this review, September 10, 2013
We're very happy that both of you enjoyed your meals!

Great food and great icelandic beer is our goal ;-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
185 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“A family friendly safe bet with great micro beers”
Reviewed August 21, 2013

This is a terrific little place on the Main Street. They have tons of Icelandic microbrews on offer and the staff are very knowledgeable and able to help you choose the right one for you. While there are other foods, burgers of various kinds are the main fare. They have chicken and vegetarian as well so lots of options. For North Americans, I found the burgers large and that was the one they call Tiny. They are also somehow messier than in North America and people often eat them with a knife and fork. They have several desserts and act as a coffee house between meals. The Icelandic crepes have a rhubarb filling with whipped cream. They are larger than I expected. The waffle with ice cream and chocolate sauce was really good as well but thinner than would be the case in North America. The service was very attentive and helpful. I would say this is a pretty safe bet for all.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cdnfamilytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addi80, Owner at Restaurant 73, responded to this review, September 10, 2013
Thank you for your kind review :-)

Yes we do have a habit of eating the burgers with a knife and fork here as we make sure we get top quality beef and serve them less cooked than would be safe in North America.
Thus they are extremely juicy and eating them with your hands tends to get quite messy :-D

Glad you liked our Icelandic Pancakes (crepes).
The jam is home made on a farm by the owners grandmother ;-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Good food, BAD SERVICE”
Reviewed August 20, 2013

Had a great burger and beer. To bad the atmosfear was non excisting and the waiter was extremely rude to us on several different occasions

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DKFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Addi80, Owner at Restaurant 73, responded to this review, September 10, 2013
Bogus review.
Tried to contact the reviewer to ask specifically what he/she had experienced.
Got no reply and review is lacking all details.

That should just about say it all...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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