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“A Simple Place”

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Reykjavik Residence Hotel
Ranked #1 of 52 Hotels in Reykjavik
Certificate of Excellence
mpierce64
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“A Simple Place”
4 of 5 bubbles Reviewed July 28, 2013

Stayed here in December to see the northern lights. The room was clean, a little on small side but reasonably priced. We were used to the cold so it would have been nice if the heat were a little stronger but otherwise no complaints. The staff spoke English very well and were very friendly. This is certainly a bare-bones, no-frills accommodation but the place was clean with a good price and location.

  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank mpierce64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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961 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
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  • Spanish first
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English first
Michigan
Level Contributor
177 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 bubbles Reviewed July 28, 2013

Before launching into a litany of negatives, in fairmess I must state that the RR's staff was uniformly knowledgeable, conversant in English, friendly and helpful! One can overlook a lot of negatives when such is the case. And we did.

First, the Reykjavik Residence Apartment Hotel is actually two different buildings sited more than a block apart on the same side of the same street...Hverfisgata (Don't rry to pronounce or remember the street name. Instead, carry one of RR's business cards.). Wonderfully located just a block from the main shopping and restaurant tourist district, Hevrfisgata is perhaps the shabbiest street we observed during our five days in Iceland. The only place where I saw more grafitti was in Montreal! Lots of vacant builidngs, too. The homeless guy picking through the dumpster under our window every night at 11PM was also a treat.

While old and historic (#21 was the Prime Minister's residence), the two RR buildings have been nicely rehabbed and remodeled. If you can afford it, however, consider booking one of the suites. We had a studio and it was tiny, tiny, tiny. The rehab and remodeling, however, is a bit amatuerish with poor wall socket placement, WC shelves positioned to make using the sink almost impossible without banging your head, etc., etc.

Speaking of the two builidngs, one is located at 21 Hverfisgata while the other is at #45 Hverfisgata. This doesn't present too much of a problem unless you're being dropped off from the airport (almost an hour away) at 2AM expecting to be admitted to #21. It is not attended 24/7, but #45 is. Remember this, if you remember nothing else about this review!

Also remember that cabbies and shuttle busses WILL NOT pick you up at your exact address despite being instructed to do so. Look for them a block or so distant at specially-designated "bus stops." They will be on time, however.

That's it. Not too bad really, but our experience made me question how RR got a #1 TripAdvisor rating. Looking at some of the recent reviews, however, I noticed many were by folks who had written only one review. I routinely discount these. So should you.

Room Tip: Spend the extra money for an already pricey place and book a suite!
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  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
10 Thank JayJayLoudonTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellevue, Washington
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

The Residence Hotel was a great option after 8 days in hotels. This offered a kitchen, living area, bedroom and bath. We enjoyed the space and option not to eat every meal out. The " staff" was a young girl sitting at a desk when we arrived. We were not in the main building. Which was fine. But minimal help with directions, maps, etc. we were told the wrong directions to a store. The location was great. The only issue was you hear everything outside. Especially when people walked by. This was mostly during the day. It was quiet in the evening. No problem sleeping

Room Tip: Avoid the rooms on street side. And main floor. We were downstairs. Did not hsve to hear everyone ta...
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
Thank MLP3151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 20, 2013

My husband and I spent six nights here in May. The staff was great. The breakfasts were enormous and also began our lunch on the road. It was close to everything and quiet even during the week-ends. We are flying through Iceland in the fall and just booked another couple of nights here. Very good experience.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Nickiga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 19, 2013

A family of four, we had a suite at the Reykjavik Residences. The building was an old and meticulously kept mansion in the heart of Reykjavik. The room was spacious and well-appointed. There was a full kitchen, with the plentiful breakfast already in the fridge. The fantastic fresh Icelandic bread delivered early in the morning was wonderful. Everything in Reykjavik was within a walking distance - and walk we did, as the sun was up all night! The service at the hotel was superbly attentive. We can recommend Reykjavik Residences without hesitation. It definitely deserves its #1 TripAdvisor spot in Reykjavik!

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
4 Thank Lexington_Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

We stayed at the studio apartments located at Hverfisgata 21 (not the Hverfisgata 45 - more on that later) on two separate occasions, and enjoyed it immensely. We paid a bit extra to have an early check-in and nap after our long red-eye flight from the States, and it was worth every penny/króna. Check-in was a breeze, and reception was friendly - once we actually made it to the correct building, that is. (Flybus dropped us off at Hverfisgata 45 and we trundled our bags the short distance to 21.) The room itself was incredibly spacious, with a full kitchen - the fridge came in handy for storing our skyr and lunch items - dinette, office desk, full livingroom set, enormous bathroom, and spacious bedroom with full closets and drawers for storage. It was immaculate, as well, and we felt like royalty, marveling at how nice it all was. After a nap, we headed to the Old Town, which is, quite literally, a 5-minute walk (be sure to get the pylsur from the famous stand on the left on your way to the harbor). We couldn't believe how close everything was to this hotel, it was in the perfect location!

The girl at reception very kindly printed maps for us to find a breakfast that would be available before 8am, and everyone was very kind and courteous. Check-out was a breeze, and we'd be back in a few days to spend one final night in the city.

The second stay was not as nice, as we had secured a room (pre-paid), specifying that we needed two beds, which was confirmed by the hotel. We were "upgraded" to a second-floor room that had a king bed that could not be separated. The gentleman at reception (who was manning reception at both buildings and needed to be summoned) was baffled and apologetic, but the building was fully booked, and we had to make do in the same bed. It was a very nice room, complete with a bar, wine refrigerator, and spa tub, but I actually liked our first room much better. As it was a Friday, the noise from the revelers at the bar across the street kept us up a bit, but that's not the hotel's fault at all - just expect to hear some noise on the weekends until very late, since the sun practically never sets.

The main problem we had was that we confirmed the Flybus arrival with the gentleman from reception when we checked in, and when it still wasn't there 10 minutes after it should have been, we decided to call since it seemed like the hotel was a bit disorganized on that second stay. He called Flybus and it seems that they didn't "recognize" the Hverfisgata 21 location and would not pick us up there to take us to the airport; it would've been nice to know that the night before when we confirmed. In fact, they picked us up at a location across the street and between the two Residence hotel addresses. We had an issue with this throughout our stay, with Flybus and tour buses and either their confusion about the fact that there were two locations, or outright refusal to believe there was another location. It was very strange, and I'd advise anyone staying here at the 21 location to confirm and re-confirm with every transportation company, otherwise you may be left behind. (The gentleman at reception said he would see what he could do about getting maybe a discount for being inconvenienced, but we never heard back from them, presumably because it was a prepaid room. Unsurprising, but lesson learned.)

That said, it was an absolutely wonderful stay, despite the small glitches we experienced; we just chalked those up to the country dealing with the newly booming tourist trade, and I suspect they'll iron everything out in the next few years.

A few restaurant pointers:

1. There is a GREAT breakfast place across the street called Grái Kötturinn (it has a grey cat on the front door) where we not only had amazing breakfasts, but decided to get some packed lunches to take on the road with us. Amazing, amazing, amazing.

2. Jómfrúin is a great place about 5-minutes' walk from the hotel, and it has excellent Danish smørrebrød. Yum!

3. Run, do not walk, to the world-famous hot dog stand - again, about 5 minutes away on foot - that's called Bæjarins beztu; it'll be on the left-hand side of the street. We went there 3x in total for the standard (everything!) and as someone who is not overly fond of hot dogs, I couldn't get enough! Best hot dogs I've ever had in my entire life. Sometimes the crowd gets a little dodgy, but if you keep to yourself, you can avoid the guys like the man who walked up to some tourists from either Spain or Portugal trying to sell them drugs. Happens everywhere, just keep your head up and your eyes on your valuables...and your lips around those delicious, magical lamb hot dogs.

4. Avoid Café Paris like the PLAGUE. Complete waste of time and money, as the food was bland and the service abominable. Terrible, terrible, terrible, don't waste a valuable meal in Iceland with this dreck.

5. Go to the shopping street running parallel to the hotel and hit Eldur and Is for the best crepes and wonderful service. Oh, and you can get ice cream, too! Or maybe gelato, not sure - but, oh, those crepes! Skip the frozen ones, though, as they are premade and aren't thawed enough to eat properly.

6. Sandholt is a bakery on the shopping street and they have excellent sandwiches and pastries for you to either eat in or take with you; we did the latter and it was phenomenal. Beautiful food, and very fresh.

7. Icelandic Fish and Chips was our absolute favorite place to go, and we went back 3 or 4 times. It's across from the harbor and is a 10-minute walk from the hotel. The fish is all mild white fish, so no "fishy" taste; the chips are incredible, with so many dipping sauces from which to choose. Their skyr desserts are delicious, and the chocolates are nice, too. The chocolate flourless cake was to die for, and while I didn't care for the biscotti with seaweed in them (slightly fishy taste), my friend really enjoyed it. We loved the coffees, as well, and the atmosphere is wonderful. It does fill up quickly, and they start selling out of dishes, so it might be good to get there earlier than a regular dinner hour. We were seated quickly each time we went, and had a fabulous experience - it became our "local" in the city where we could sit, eat, chat, and relax. Lovely and perfect.

I'd recommend this hotel to anyone visiting Reykjavík, but make sure to confirm and re-confirm the details with the hotel and your transport service(s). I would stay here again in a heartbeat!

Room Tip: Room 1 right across reception is amazing and convenient!
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  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
9 Thank morganaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 14, 2013

We stayed in two appartments, 304 and 201, and enjoyed every single day of our holiday (Tuesday to Sunday). Both apps were absolutely quiet and nicely furnished. The rooms were extremely clean and very cosy. The residence is located in the heart of Reykjavik. We can highly recommend the house. Brilliant service, a top address in town. It is really worth the money plus: great pick up service from the airport.

Room Tip: 304, 201 are great
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Steffen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Reykjavik Residence Hotel

Property: Reykjavik Residence Hotel
Address: Hverfisgata 45, Reykjavik 101, Iceland
Location: Iceland > Capital Region > Reykjavik
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 52 Hotels in Reykjavik
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Reykjavik Residence Hotel 3.5*
Number of rooms: 17
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