In not one to write a negative review as I feel trip advisor is usually used as a mechanic for travellers to vent their frustrations and qualms.
However after 5 months of backpacking through 3rd world countries I thought we had experienced it all. Until Iceland.
Out flight didn't arrive till 11pm which meant a late checkin was required. The hostel offers and boasts a 24 reception. Upon arrival the staff member was cold, unwelcoming and blunt.
We put this down to the time of arrival. However the following day we enquired about doing a tour through the hostel. The staff on reception was more than unhelpful and proceeded to treat us like we were idiots.
In summary, for the same
price of a nice hotel room in NYC this establishment is well below par and has left a bitter taste in my mouth of Iceland and what is to be represented of their people.
Appauling staff aside the rooms in the back house were clean and warm.
- Official Description (provided by the hotel):
- The hostel is located on Laugavegur, the main shopping street. We are affiliated with Iceland's longest running adventure company, Arctic Adventures, and our guests can choose from great offers on their tours. Our staff can provide expert information on what to do, see and experience during your stay and will gladly arrange some activities for our guests. With our unbeatable location and prices in a lively hostel we make it our priority to make your stay as pleasant as possible! See you in Iceland! ... more less