The apartments are well located, only a few minute walk from the centre of Reykjavik.
However the service offered is really poor and don't match the brochure content.
First of all, when we arrived at the apartments we had booked online, there was no room available and no reservation record and we had to move to another place. The apartment was clean and clean. However, the bathroom was extremely small and the water from the shower wasn't emptying and was flooding the bathroom after a few minutes. The wireless was not working in the room either. We called the staff during working hours to let them know about those 2 issues and they assured they would send someone to fix them. The brochure specifies that staff would be on site in 10 to 15 minutes. We are still waiting for them. Issues have never been fixed during our stay.
Also, please note that the rooms are not noise isolated and that you can hear everything that happens in the apartment next door.
- Official Description (provided by the hotel):
- This property is housed in an old villa in central Reykjavik. It offers a communal garden, along with modern self-catered apartments and studios with well-equipped kitchenettes/kitchens and free Wi-Fi. All accommodation at Stay Apartments Grettisgata feature bright interior décor, private bathrooms and free local telephone calls. Some have a balcony with garden or city views. Stay Apartments Grettisgata is located less than 300 metres from Laugavegur, the city's main shopping street. Reykjavik's harbour is about 15 minutes walk away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Hotwire, HostelWorld, Cheap Tickets, Priceline and HotelQuickly so you can book your Stay Apartments Grettisgata reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.