We used Reykjavik Excursions for several tours including the Golden Circle, Pony-trekking, and the Blue Lagoon Express, and found them to be very efficient and punctual. The tour guide on the Golden Circle trip was polite and friendly and had lots of interesting information. One thing to watch out for is the difference in "pick-up time" from your hotel and "departure time". The pony-trekking trip had a pick-up time of 12:45 and a departure time of 14:00. We arrived at the hotel after lunch at 13:30 (as most tours ask you to be in the hotel lobby half an hour before departure) and found the riding centre on the phone to the hotel. The tour company was excellent and called us a taxi which they paid for to get us to the riding centre in time for the start of the tour. Even though it was technically our mistake, the ticket provided by Reykjavik Excursions was confusing - just something to look out for. Apart from that, everything was very well organised. Also note that if you go on the Blue Lagoon Express before you fly home, the bus to the airport is included in the price.
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