I booked a one-way trip to Keflavik Airport on the Reykjavik Excursions Flybus service. I was told to show up half an hour early in the hotel lobby for a 12:30 pickup. I was there at 11:50, and the bus never came. The man at the hotel front desk called, and Reykjavik Excursions said I should get on the next bus that was due at 1:00. At 1:10 I saw that bus drive past the hotel without stopping. I had to literally run out of the lobby and down to the corner, in the snow, with my luggage, and flag the bus down at the corner. The only reasons I am not missing my flight right now are the fact that I happened to be looking out the window the moment it drove past, a conveniently timed stoplight, and that I had arranged to be at KEF a full 3 hours early today.
If you have a flight to catch, either find another transportation service, or book Flybus at least 2 hours earlier than you think you need to, because they may not show up at all. Terrible service.
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