We visited Iceland during its 20th anniversary of their Gay Pride Parade and Festival. The Canopy Hotel was perfect for this event. It is located in the Gayborhood, very convenient and thankfully quiet. The staff was gay-affirming and gave great advice for dining and bar options. Several classy gay-related events happened in their restaurant, bar, and lounges. So much fun!
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We found the Canopy to be conveniently located. The rooms were spacious and comfortable. Check in and out was a breeze. And breakfast was delicious. Best hotel breakfast we had in all of Iceland. I was told there is no parking at any hotels in the city but we found a spot easily on the street close by.
Dear kmfnewro
Thank you so much to take your time and write this review.
I am glad to hear that you enjoyed our evening rooms and breakfast. See you next time
We found the location of this hotel to be ideal, right in the center of town and could walk to everything. The bed was very comfortable! The breakfast buffet was very good. We ate twice in the hotel restaurant. The Atlantic Charr (fish) was amazing! We would definitely stay here again and will recommend it to others.
This is a small hotel in a great location. We had two suites, Rooms 228 and 422, and both were decorated simply. The beds were very comfortable and everything was immaculate. The bathrooms were modern and spacious. Breakfast is included at Geri Smart. There is a good buffet with lots of options. We ate dinner at Geri Smart twice. As a hotel guest, there is a 15% discount. The Menu is small, but the food is well prepared and the service is very good. After a long day of touring, it was nice to go dinner right in the Hotel. Past reviews have mentioned noise from the night club across the street. However, we were not bothered by it at all.
Diamond member here and this was a waste of points and made me want to switch to Bonvoy. I decided to cut my trip short to stay at the Retreat at Blue Lagoon. Called Hilton and the hotel to try to get points back, within the 7 day policy. Was told I would not be able to; I’d have to rebook my trip at higher points rate. So I’ve lost thousands of points on this trip leaving one day early.
Meanwhile, was only upgraded to a handicap accessible room, as Diamond member. Still very small with depressing view, super loud on the weekends. No welcome gift for Diamond, no special treatment.
No room service, restaurant was so-so, bucket of ice was literally a Tupperware container! Lol. Food in lobby was depressing and expensive. Lobby staff very reserved and not that friendly.
Nice library and gym... that’s about it! Pictures of rooms don’t match what you think you’ll get.
Sorry I can’t do a better review! Was excited to stay here but wasted many, many points.
Dear BenNYCTravel
We are delighted that you stayed with us at the Canopy by Hilton Reykjavik City center
and we are grateful that you took the time to share feedback! This is an unaccpetable display of poor customer service and we assure you, this is not our usual performance.
Very nice hotel located right in the center of Reykjavík. Staff was extremely helpful. Breakfast offering was nice and served I a nice restaurant. I travel weekly and absolutely enjoyed this HIlton property.
