We stayed here on the last night of a week's stay in Iceland ready for our flight home to UK the following morning. On the plus side, we had a lovely room with a very comfortable bed. The taxi service to the airport provided by the hotel was very efficient. The meal in the restaurant was enjoyable and wine is reasonably priced. This hotel gives good value for money.
Unfortunately there were a few minor difficulties. The information in the booklet in the room said wifi was available but I had to take my computer two floors down to reception for a password to be put in and have the wifi in my room unlocked. It would be helpful if this information was given in the book. We telephoned reception as the TV remote control did not work. We were told to take the remote control down the two floors again where we were told the batteries were dead and were given a different remote control. One of the lights in the bathroom was not working. My husband was wakened up in the night by an earwig crawling on his neck in bed. The hotel website and the large advertising board opposite the hotel both say there are two restaurants, one of which is Chinese. This is not the case, one restaurant, no Chinese. Finally we were promised an early morning call which just didn't happen. Apparently their alarm was not set. This could have caused us a problem had we relied on it as we had an early flight.
So we were left with the impression of a quality hotel in a good location that does not pay attention to detail, which is a shame.
- Official Description (provided by the hotel):
- Hotel Keflavik is positioned in the heart of Keflavik. It is only 5 minutes from the airport, but still with all the perks of an downtown hotel, close to restaurants, shops and museums. We hope you will enjoy your stay at Hotel Keflavik, we want to provide you with the warm feeling of a family-run establishment but still the quality and service of a 4 star hotel. Please note that from the 1st of May 2017 our complimentary transfer from the hotel to the airport will be available every 30 minutes from 04:00-10:00 and every 60 minutes from 11:00 – 14:00. Transfer needs to be booked the day before. ... more less
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- Also Known As:
- Keflavik Hotel Keflavík