Spent one night at Sokos Hotel Hamburger Börs at the beginning of July.
I must say that Sokos Hotels are like driving a Korean car - the product is basically O.K. and it works, but it is awfully boring and you simply cannot get any excitement out of it. Unfortunately, Sokos Hotels represent the highest-quality hotel accommodation that most Finnish cities and towns (except for Helsinki) have to offer. So, the likelihood that you will spend your night(s) at this type of very boring chain hotel outside Helsinki is very high.
Hamburger Börs is very centrally located just across the street from Turku's market square. There are fairly many nice restaurants, bars, and gastropubs/vinotecas within a short walking distance. Even Logomo, the main arena for many Turku Capital of Culture Year happenings, is a reasonably short walk from the hotel.
The hotel's rooms are fairly recently renovated - which is very nice. Our room was clean and well-maintained. The decoration was fairly modern, but also extremely boring. My thinking was that, for example, the color of floor tiles in the bathroom was selected simply because they want the floor to look decent and clean even 10 years from now.
The breakfast was one of the worst I have ever had at any hotel. It was truly industrial. For example, the scrambled eggs that I had were very watery and lacked taste altogether. Also, the structure of the scrambled eggs was strange, somehow rubbery. The other breakfast ingredients available were relatively basic, even though I must admit that the selection and variety of food was fairly broad. One thing I cannot understand is why Hamburger Börs does not bring any local delicacies to the breakfast buffet - it is the same boring ingredients whether you are staying at a Sokos Hotel in Turku, Tampere, or somewhere else in Finland.
As the beginning of July is the start of a high season in Finland because of summer vacations, the breakfast room was very full. No air conditioning and fairly "tropical" circumstances. The breakfast room made me feel like having a breakfast in some kind of impersonal, very crowded canteen.
The reception staff were very friendly, but there were far too few of them. When I called the reception from our room (three times), no answer. When I went down to the reception, there were normally two or three lines of people waiting there. Probably, the hotel management wants to maximize a profit and minimize customer service.
We did not try any of the hotel's restaurants, as there were so many nice ones just a few blocks away from the hotel. In addition, Hamburger Börs' restaurants represent the same boring chain restaurants that they run in almost every city in Finland. I am not impressed with these restaurants' quality of ingredients and level of customer service, so there were a number of good reasons to avoid them at this hotel, too.
Overall, whenever I stay at any of the Sokos Hotels, I get an impression that they try to be too many things to too many people. Maybe that is a working concept here in a small market, but "as long as guests have a clean room and a roof on top of this room, they will be happy" kind of thinking will simply result in an incomplete and impersonal guest experience.
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- Also Known As:
- Sokos Hamburger Bors Turku