We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Recommended”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Original Sokos Hotel Alexandra
Ranked #4 of 8 Hotels in Jyvaskyla
Kajaani, Finland
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Recommended”
Reviewed November 17, 2013

Well sized rooms even for the basic rooms. Very clean. Comfy bed. Great breakfast. Centrally located. Some people have obviously had problems with air conditioning, we stayed in noveber so it was not an issue then. Would visit again if need be.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

200 reviews from our community

Traveler rating
    26
    91
    69
    11
    3
See reviews for
28
54
17
82
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tadcaster, England, United Kingdom
Level 6 Contributor
218 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed October 28, 2013

Three night stay here and really enjoyed the breakfast buffet. Ate in the on site gastropub one night, and though they misunderstood the dish i was ordering the dish that arrived was fine and as i can't even attempt more than 'Hello' and 'Thank you' in Finnish I wasn't too upset that the order was wrong. The room was clean and the TV and WiFi and chairs were all fine, but could have done with much better pillows, and tea/coffee making facilities. Also no toiletries - and I had forgotten to take hair conditioner. Reception staff were very helpful and professional - so a bit of room for improvement, but overall just on the plus side of 3 star rating

Room Tip: Quieter to have an inward facing room
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicosia, Cyprus
Level 5 Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 27, 2013

I visited Jyvaskyla on business for a few days in late October '13. The hotel was cosy, I liked the decoration of the restaurant, as well as the smiling faces of the staff. The breakfast was very modest, but the dinner at the hotel was excellent!!! Very good price, very good value for your money!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iasonas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oulu, Finland
Level 4 Contributor
49 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 10, 2013

Sokos hotel, which rooms must be updated. Room very small and no air conditioning. Room wasn't so clean, dust here and there. Also bathroom wasn't so clean. Mirror frames and behind the mirror full of dust. Big round window between the bathroom and the room. Room was beside the elevator, so you can hear elevator going up and down. When we arrived to the hotel, it was difficult to find a parking place. Hotel's parking place behind the hotel was full and we were told to drive to the parking hall somehow far from the hotel. When arriving to the reception, receptionists were talking together and didn't pay attention to us, even though it was 11pm and we had small child with us. It took some time before they even greeted and attended us. Basic breakfast. Hotel is located near to the city centre.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pariscity044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHJKL, General Manager at Original Sokos Hotel Alexandra, responded to this review, October 13, 2013
Dear Pariscity044,

Thank you very much for your feedback regarding your recent stay at the Original Sokos Hotel Alexandra.

I am sorry to hear that you found our hotel somewhat old and not so well kept. I would also like to apologise for our front office crew not delivering service as agreed. We do have several different room classes and some are older than others, but cleanliness and the level of service should never fail.

Your feedback is very valuable to us, since it enables us to dig into the development areas and to further improve our level of service and operations.

Kind Regards,

Hannu Nirkkonen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Jyvaskyla hotels

Show Prices
Helsinki, Finland
Level 3 Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 28, 2013 via mobile

Service was good, location excellent. Breakfast was a bit over average. However, the room was so worn out and had some problems that average is the best that can be given as a total score for he hotel.

Stayed September 2013, traveled on business
Helpful?
Thank Peentri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuopio, Finland
Level 1 Contributor
2 reviews
Reviewed September 21, 2013

Reception was really nice decorated, but thats it.. On our floor 4th, carpet were dirty, decoration tiles were broken and alot of little things what u can notice rightaway. In our room toilet was kinda small and "dirty". Roof was covered with something yellow dots, door frames need some paintjob, floortile seams looks awful and what are those black markings on wallpapers!! hotelroom shouldnt look like this.
But there was something good, staff and breakfest. Couldnt be better than that.

Room Tip: Go for better than economy.
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jorma_p13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHJKL, General Manager at Original Sokos Hotel Alexandra, responded to this review, September 24, 2013
Dear Jorma_p13,

Thank you very much for your feedback regarding Original Sokos Hotel Alexandra.

I am truly sorry that you were unhappy with your hotel room and felt it was both out-dated and dirty. It is true, that you may find more marks of use and wearness in some of our rooms, but we still try to take care of the cleanliness and and functioning of the rooms to our best ability.

On behalf of our staff and myself, I am grateful to you for your comments on our people as well as the breakfast. We are trying hard to serve our customers and ensure their satisfaction - it is great and most motivating when it is noticed.


Kind Regards,

Hannu Nirkkonen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 11, 2013

We decided to have a night over in Jyväskylä when traveling to Eastern Finland and just booked for this hotel a few days in advance without much searching. Location is pretty central and parking facilities are good. Hotel as such is pretty standard. Breakfast was really nice with quite big selection. But what makes this hotel very good in my opinion is the kids' playroom. Playroom has even a kids' ball pool which our son just loved. I almost got worried that we will not manage to see anything of Jyväskylä as our kid just did want to leave the play room at all ;)

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PikkuMermaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jyvaskyla hotels
0.2 mi away
Solo Sokos Hotel Paviljonki
0.3 mi away
Scandic Jyvaskyla
Scandic Jyvaskyla
#2 of 8 in Jyvaskyla
389 reviews
0.2 mi away
Hotelli Verso
Hotelli Verso
#3 of 8 in Jyvaskyla
52 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Cumulus Jyvaskyla Hotel
Cumulus Jyvaskyla Hotel
#7 of 8 in Jyvaskyla
106 reviews
2.1 mi away
Rantasipi Laajavuori
Rantasipi Laajavuori
#5 of 8 in Jyvaskyla
134 reviews
0.9 mi away
Finlandia Hotel Alba
Finlandia Hotel Alba
#6 of 8 in Jyvaskyla
107 reviews
Show Prices
Show Prices
Show Prices

Been to Original Sokos Hotel Alexandra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Original Sokos Hotel Alexandra

Property: Original Sokos Hotel Alexandra
Address: Hannikaisenkatu 35, Jyvaskyla 40100, Finland
Location: Finland > Central Finland > Jyvaskyla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Jyvaskyla
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Original Sokos Hotel Alexandra 4*
Number of rooms: 232
Official Description (provided by the hotel):
Five-story Hotel centrally located in the downtown area; opposite the railway station; 21 km from Jyvaskyla JYV Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, TripOnline SA, Cancelon, Cheap Tickets, Hotwire, HotelQuickly and Evoline ltd so you can book your Original Sokos Hotel Alexandra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sokos Hotel Jyväskylä

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing