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“Great hotel occasionally let down by staff.”

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GLO Hotel Kluuvi Helsinki
Ranked #12 of 65 Hotels in Helsinki
Certificate of Excellence
Level 1 Contributor
3 reviews
“Great hotel occasionally let down by staff.”
Reviewed November 19, 2011

Rooms are fantastic, very modern and well equipped with many optional (free) extras. Always clean although sometimes maid service forgot the small details. Breakfast was average, not quite befitting the cost with small choice. Reception staff either brusk or rude as opposed to the warm welcome you would expect. A small gripe however.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loooom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (241)
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Trumbull, Connecticut
Level 6 Contributor
129 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 17, 2011

This is a wonderful hotel with large, clean, comfortable rooms in the heart of the city. The decor is Scandinavian modern with whimsical touches - like the stuffed tiger on the bed. The staff was uniformly pleasant and helpful, even when I checked in at midnight. Breakfast buffet was small but with plenty of the usual choices. This is a hotel not to be missed for comfort, location and value in Helsinki.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sljayhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level 4 Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 10, 2011

Very pleasant, if short (1 night), stay in the end of June 2011.

Stayed in an impressive Deluxe room facing the pedestrian Kluuvikatu. The rooms are huge and very nicely decorated. The location in the city center is perfect, within walking distance of the train station or the harbour.

One minus is the breakfast. For the price of the room, I expected more than a quite standard scandinavian breakfast buffet.

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Xpat2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 9, 2011

Centrally located boutique hotel, walking distance from restaurants, bars and shops. Our room was small but very comfortable and modern. The facilities in the hotel were excellent. The staff wee incredibly helpful and even provided breakfast for us when we had a very early flight the next day.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SAB2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 2, 2011

to begin with: a pleasant stay - i stayed for 5 nights, and had a deluxe room.
location is perfect - in walking distance from the train station and the airport link, as well as from all the good sights, shopping areas and restaurants. this was the main reason for my choice.
the reception staff was very friendly and helpful, and the room was flawless, although with some slightly unpractical design details that i found are quite common in hotels (i look at this from the point of view of an architect): no stool or chair in the bathroom, no space or holder to let the towels dry (yes, i want to let them dry, and not get a new towel every day...) - but these are minor details. besides that, very spicy room, nice lighting, and a huge wardrobe!
unfortunately the air condition wasn t heating up enough, they said they can t fix it quickly and gave me an additional heater, which was - ...ok. i expected that they solved the problem during my stay, but... anyway.
breakfast is great, a good buffet selection. didn t try the restaurant/bar though.

Room Tip: street view is better in my opinion - the courtyard may be quiet, but nothing great to look at.
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  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris_swisss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Level 4 Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 1, 2011

Stayed here three times with work. Great rooms, very modern and spacious. Great location and rooms facing the middle courtyard, are amazingly quiet given the city centre location. Very comfy beds and quiet so slept perfectly.

Room Tip: Rooms facing inner courtyard.
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  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CymroStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisboa,Portugal
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 1, 2011

Excellent reception. We have lost our suitcases on the plane and we arrived late. The hotel was quite full. At the check-in the receptionist gave us a nice upgrade for a suite to compensate for our misfortune. The suite was awsome . The finish sauna is also excellent.Highly recommended if you can afford it.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank george n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about GLO Hotel Kluuvi Helsinki

Property: GLO Hotel Kluuvi Helsinki
Address: Kluuvikatu 4, Helsinki 00100, Finland (Formerly Palace Kamp Hotel Glo)
Phone Number:
Location: Finland > Uusimaa > Helsinki > Vironniemi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#6 Family Hotel in Helsinki
#7 Business Hotel in Helsinki
#7 Romantic Hotel in Helsinki
#12 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — GLO Hotel Kluuvi Helsinki 4*
Number of rooms: 184
Official Description (provided by the hotel):
The most important idea behind the hotel is customizing the stay at the hotel to meet the needs of each individual guest. Hotel GLO Helsinki Kluuvi offers its guests a variety of recreational opportunities including sports, culture, dining, and health services in the hotel itself and outside its walls. The vast collection of services is something never before seen in a hotel in Helsinki. ... more   less 
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Also Known As:
Hotel Glo Helsinki
Glo Hotel Helsinki

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