Stayed overnight with my husband while going into a concert in Helsinki. The hotel is beautifully decorated, we had a spacious doubleroom 213 with a window very high up on the wall and facing the inner court - a view which is not so very nice. But the view was not a problem for us as we checked in in a hurry just to change clothes to go to the concert and arrived very late after the concert and checked out early next morning, but if we'd stayed for a longer period... The room was kind of dark due to this window and due to lighting. If I'd have to work there - well there was neither a desk nor good light for working. There was a small coffee table with two comfortable chairs to sit - but it would have been unconfortable to work by that table or by sitting on the bed.
The bed was very comfi and very nice - and had several pillows (at least 4) which to me was extra nice. We had a good night sleep there.
The hotel is very much designed - but lacks some practicality: like there was nowhere to put your clothes hanging! There is a rack but no hangers (the only two pieces hung bathrobes). And the shower is a designed "Rainshower" which was a laugh to hold in hand while trying to take a quick shower without wetting your hair (there were no showercaps available). They told us in the morning that if we'd just asked, they could have brought us almost everything we would have wanted (like a rolling wardrobe or something). But having arrived so late (or in a hurry the first time), we did not even think about asking for hangers or showercap. So it was our fault.
The worst thing, however, was that our room was not cleaned properly. The floor is wooden (nice!) but there is a carpet around the bed. My husband stepped on the carpet and felt that there was something under it. We lifted the rug and saw that there was lots of dust, sand, a sales slip and a eye shadow applicator (that's what he stepped on). We did complain in the morning at the reception and they were very sorry and told that such is not their standard. And we were compensated.
The breakfast buffet was excellent and delicious. Very large selection. I absolutely hated the music they played at the restaurant, but that's a matter of taste, of course.
The hotel does not have a carpark of their own, but they give you discount slip for the carpark which is actually under the hotel. There is a entrance to the carpark elevator just beside the hotel main entrance - very convenient! The car entrance is through Diana park at Yrjönkatu - behind the hotel block. Overall, the location of the hotel is good - close to the centrum and easy access to the trams.
Service at the reception and at the breakfast buffet was excellent as well as the way how they handled our complaint about the dirty floor.
- Official Description (provided by the hotel):
- All 171 rooms including 30 Skylofts (of which 3 suites), 3 art rooms are provided with state-of-the-art equipment ranging from custom made beds and mattresses to laptop size safe to oversized robe and towels to LED television to free wireless high speed internet. Room categories playfully range from Mystical to Passion to Desire to Envy to Sky Lofts, all describing the emotions that are depicted from the mythical Finnish literature. ... more less
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- Also Known As:
- Klaus k Helsinki
- Hotel Klaus k