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“Nice hotel”

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Holiday Inn Helsinki West-Ruoholahti
Ranked #30 of 65 Hotels in Helsinki
New Zealand
Level 6 Contributor
112 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Nice hotel”
Reviewed July 22, 2014

Great beds and shower AND a good pillow. Near shops and supermarket - where we got some good hot food because the restaurants weren't open apart from burgers. The hotel had a really good breakfast. The staff were friendly and helpful.

  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Docbebar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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480 reviews from our community

Traveler rating
    103
    248
    100
    19
    10
See reviews for
46
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186
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Brampton, Canada
Level 6 Contributor
896 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 529 helpful votes
Reviewed July 21, 2014

We are IHG members so we got upgraded to an Executive room. However room has no bath tub but has all other amenities. From the West ruoholahti subway you have to walk about 10minutes to the left towards the main entrance of the KALPPAKESKUS mall before you can see the hotel entrance. Its a typical holiday inn so I have no complaints.Internet is free.It is two stops away from central train station.

  • Stayed July 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank betty l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review, July 22, 2014
Dear Betty I,

Thank you for taking the time to write us a review!
I'm afraid we have only 1 Executive class room that has a bath tub.
I'm delighted to hear that otherwise you enjoyed your stay with us.
Have a great rest of the summer and hope to see you again on your next visit to Helsinki!

Best regards:
Annika Kotilainen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 21, 2014

We just completed our extended weekend trip to Helsinki & we were so happy to stay in this quite,clean & well maintained Hotel by IHG group.A very friendly staff who on our arrival upgraded us to lake/sea view room (very quite & clean) and then extended our late check-out till 14:30 hours without any extra charges.Location was just perfect (1 metro station away from Kamppi and 2 from Central station).Very near to famous Cafe Regata and on the way to Seurasaari islands.Sauna is really relaxing and overall well maintained by Staff.We had a peaceful sleep in this Hotel with such an eternal silence....Overall we are very happy to be here & once again full credits to IHG group to making our stay so comfortable.Thank you !

Room Tip: Sea View Room is so perfect !
See more room tips
  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank prashantbahl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 4 Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 16, 2014

A convenient hotel for the business district, opposite a shopping mall, round the corner from a sports centre overlooking the water.
Receptionists and bar staff, waiters in the good restaurant will bend over backwards to make you welcome.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank Barload
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karmiel, Israel
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 12, 2014

We stayed in the hotel for a total of 4 nights. Here are my impressions:
Reception: Excellent. Very helpful, polite and efficient.
Rooms: Quite good but there are locked double windows and even though we were there in the summer we couldn't open the windows.
WiFi: Efficient and fast (and free).
Location: This is the problem. The hotel is located out of the center in a business area that is deserted in the evening. There is a shopping center close to the hotel and a few restaurants but they all close early.
Breakfast: Very good with a nice selection.
Other: We ate dinner once in the hotel due to the fact that we arrived after 8 and didn't feel like going into town. The food and service were good and even the price wasn't too bad (considering it was a hotel) but I was charged 2 Euros for 2 glasses of tap water! Never heard of that before and I was told by the waiter that was because I didn't other drinks! In other words I was fined!

  • Stayed June 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank jammer54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level 5 Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed July 9, 2014

We are a part of a Trafalgar tour group when we stayed at this hotel. The hotel was filled of clients coming from several tour groups. Still, we find the place quiet. The staff were courteous and breakfast was plenty. The hotel is quite far from the city center.

Across the hotel is a supermarket where you can buy your daily needs. They even have cooked food just in case you want something different from what you in the hotel. Inside the supermarket, there are several restaurants.

  • Stayed June 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Racq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mari S, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review, July 10, 2014
Dear Racq,

Thank You for Your feedback.
It is always very important to hear was the accommodation succeed.

From the hotel to the city center it is about 2,5 kilometers.
By Metro it's easy to go to the center.
That is good that the shopping center is located just infront of us.

I hope to see You again in the future for stay with us.

Best regards,
Tiina Heino, Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delhi
Level 6 Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed June 12, 2014

It is well kept, clean and quiet hotel. the rooms are comfortable and the staff helpful.

Basic amenities are provided including mini bar, ironing board, kettle and safe.

Breakfast buffet had a good spread !!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GeetaDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review, June 24, 2014
Dear guest,
Thank you for your review! We are pleased to know that you found our staff and service excellent at the front desk as well as the rooms and the breakfast.
Once again, thank you for your review. We hope to have you soon again as our guest!
Best regards, Mari Salonen General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Helsinki West-Ruoholahti

Property: Holiday Inn Helsinki West-Ruoholahti
Address: Sulhasenkuja 3, Helsinki 00180, Finland
Phone Number:
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#22 Business Hotel in Helsinki
#25 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Helsinki West-Ruoholahti 4*
Number of rooms: 256
Official Description (provided by the hotel):
Holiday Inn Helsinki West hotel is located in the fast growing business district of Ruoholahti, only few minutes away from the Helsinki city center and only 30 minutes drive from Helsinki Airport. Holiday Inn Helsinki West-Ruoholahti is a high-standard business and leisure hotel offering 256 well equipped rooms. All our rooms are equipped with free highspeed internet (ADSL) and WiFi access, safety deposit box, hospitality tray and ironing equipment. Our hotel offers Executive Rooms on the 9th floor with nice view over Helsinki, the capital of Finland. In Executive rooms there is a free high speed internet and WiFi and also selected items from minibar are free of charge. Restaurant Fokka, located on the ground floor, serves a wide range of Finnish and International cuisine. You can finish the evening with a glass of wine in our cozy lobby bar. 24-hour Business Centre with complimentary internet connection is available for our guest. Hotel guests can also enjoy free fitness facilities and Finnish Sauna! Holiday Inn Helsinki West-Ruoholahti hotel is only a few minutes away from the Tallin cruise ships. ... more   less 
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Also Known As:
Holiday Inn Helsinki City West Hotel Helsinki
Helsinki Holiday Inn

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