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“Great for transit travellers” 4 of 5 stars
Review of Holiday Inn Helsinki City Centre

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Holiday Inn Helsinki City Centre
Ranked #16 of 64 Hotels in Helsinki
Kuala Lumpur, Malaysia
Level Contributor
142 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
“Great for transit travellers”
4 of 5 stars Reviewed July 9, 2014

We stayed here en route to our final destination in Finland which required us to take another 2.5 hour train from Helsinki. Since we were travelling from Asia we thought it best to just stay the night in Helsinki then take the train the next day. The hotel is literally 200m (or less depending on which entrance you use) from the Helsinki Central Train Station. It's also cloze to the main bus station. After 18 hours of travelling its location was simply perfect. The hotel is minutes away from some of the sightseeing spots in the area. There is K supermarket across the hotel as well.

The hotel staff is friendly and was very helpful in providing us tips on how to get around and look for open places (we arrived on a bank holiday weekend). Our checkin was quick and we were immediately given access cards to our room. The room was average in size but it had complete amenities. The bathroom was quite big for a european hotel and overall the room was clean. There was small LCD tv which had some english channels and lots of electrical sockets in the room to charge our phones and other gadgets.

The use of the sauna is free (its open twice a day) and although the sauna is small it was nice and very well kept. The gym is small but had a good variety of equipment.

Highly recommended from transiting travelers.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank RunnerJaime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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746 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Swansea, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 8, 2014

As other reviewers have said this is a very well located hotel. Next to both rail and bus stations. It's also clean, comfortable and well equipped. Room was quiet, staff helpful.Only suggestion would be that a less expensive breakfast option is offered if not part of package. But highly recommended.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Kathryn U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterville, Maine
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 6, 2014

Close to everything, 1 min walk from the railroad station. Very quiet and clean. Helpful and patient front desk. Central! Short minutes to walk to any sightseeing spots. We enjoyed it there – stayed only a couple of nights.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Andrei S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 2, 2014

We stayed here to and from ferry trips in May. The location is very convenient for traveling by trams that stop in front of the train station and for the surrounding sights. We were upgraded due to platinum status and our executive room was very comfortable. We would definitely stay here again if we return to Helsinki.

Stayed May 2014, traveled as a couple
Helpful?
2 Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham England
Level Contributor
130 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed July 1, 2014

We arrived on the bus from Helsinki Airport E6.30 single. The bus stops outside the hotel at the main railway station in the centre of the city. The hotel is well placed and has good transport links with the railway and buses. Walking distance to the tourist areas, shops and harbour.

Our room on the 5th floor room 528 had a view with the railway platforms to the side. The room was a standard size. Our bed was clean and comfortable and well air conditioned. Lighting was dim. TV Trouser Press and Iron. Kettle tea and coffee powdered milk. Mini Bar and fridge space. Writing desk and chair. Comfy chair and plenty of storing space.

The bathroom had a powerful shower but it did keep going hot and cold. Plenty of towels. Shower gel soap and shampoo. Hairdryer and magnifing mirror.

No internal or external noise.

Breakfast - We had breakfast included with our room. The first day we went down at 7.30 opening time. Plenty of nice fresh bread. Cereals, fruit, doughnuts and pancakes, ham and cheese. Fish. We had some nice marinated prawns with spring onions which were different. Sausage, bacon, meatballs, scrambled eggs and stone cold beans. Four and seven minute boiled eggs. There only seemed to be a couple of members of staff. Shortage of plates and dishes and tables piled up with dirty plates. The second day Sunday was later 9.45. They close at 11am. They was a shortage of some food and breads and nobody topped up while we were there and we were reminded at 10.50 they were closing. Get there early. I think it was E15.00 if you pay on the day. Ice machine on the second floor.

Business Centre is in a locked area which your hotel room key opens where there are two computers for free internet access. Small bar and seating area in the foyer of the hotel. Reception staff very helpful and speak good English.

The only negatives were that on our second day our cups in our room were taken away and not replaced, the laminated floor was not swept and the lack of some breakfast foods on the second day.

Overall a good hotel great location.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank KimQueenofQuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 28, 2014

My stay at the hotel was fine. Untill I discovered just before leaving for the airport that my laptop was stolen from the luggage room! This room was closed and could only be entered under supervision of the staff. I did not receive any help from the staff at the moment of this unpleasant discovery and they did not support me in any way with this problem. The only reply I got was that there was a big sign that said: "Hotel is not responsible for loss or damage".

  • Stayed July 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank Anouk V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Helsinki City Centre, responded to this review, July 15, 2014
Dear Anouk V,

Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.

Again, thank you for your time and I look forward to hearing back from you very soon.

Sincerely,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 25, 2014

The hotel is easily connected to the airport with a bus , 6 euros
Clean, good beds, comfortable, great breakfast, quiet. Good costumer service
Spent only one night
I was not impressed with the dinner that was given to us, but the travel company made the order, not me

  • Stayed June 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 102Silvia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Helsinki City Centre

Property: Holiday Inn Helsinki City Centre
Address: Elielinaukio 5, Helsinki 00100, Finland
Phone Number:
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Luxury Hotel in Helsinki
#18 Business Hotel in Helsinki
#24 Romantic Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Helsinki City Centre 4*
Number of rooms: 174
Official Description (provided by the hotel):
Stay in the heart of Helsinki at the refurbished Holiday Inn Helsinki City Centre hotel. Enjoy excellent location & transport links at the Holiday Inn Helsinki City Centre hotel. Check in to your refreshed, Scandinavian-style guest room, overlooking Finlandia Hall or bustling Eliel Square. Our stylish & comfortable open lobby invites you to linger - a completely new area where you can relax & really make yourself at home during your stay with us. Connect your laptop to free Wi-Fi or use our E-Bar & catch up with your friends or meet your colleagues at the lounge. Eating, drinking, socialising - there are so many ways you can use the space day & night. Convenient Finnair shuttle service runs to & from Helsinki Airport next to the Central Railway Station. The Helsinki Exhibition & Convention Centre is just five minutes away by train & the new Helsinki Music Centre and a verdant Töölönlahti Bay is just a short walk from the hotel. The shops, stores - including the iconic Stockmann and sights of Helsinki are also within strolling distance. Start your day with our fantastic breakfast buffet with a range of delicious options. The all-day dining menu packed with much-loved favorites, you can enjoy anywhere & anytime. Our To Go Café serves Segafredo coffee plus snacks 24-hours seven days a week. And of course in this family-friendly Helsinki hotel, kids eat free. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Helsinki City Centre Hotel Helsinki
Helsinki Holiday Inn

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