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“Good Hotel” 4 of 5 stars
Review of Holiday Inn Helsinki City Centre

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Holiday Inn Helsinki City Centre
Ranked #16 of 64 Hotels in Helsinki
Milwaukee, Wisconsin
Level Contributor
61 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good Hotel”
4 of 5 stars Reviewed May 27, 2014

I was pleased with this hotel. The room was a decent size, clean & modern. The bed was relatively comfortable and the breakfast was very good. It was a bit pricey but it was good. The location was also very good, particuarly if you need the railway station, which I did. I would stay again if in Helsinki.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Milwgirl24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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771 reviews from our community

Traveler rating
    228
    375
    136
    29
    3
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 26, 2014

Stayed here for one night due to flight delay while travelling to Jyväskylä during end of November 2010. The connection flight was missed and thus forced to stay here by Fin Air. Very small hotel with rooms of cage size. It is kind of okay if you don't have anything else to do in Helsinki other than sleeping, was feeling claustrophobic with the size and room layout.

Would suggest you to check out the rooms before moving in. My case might be specific as these rooms are designed for their tie ups with Airlines when delayed with connection flight.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank SaneeshKumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Helsinki City Centre, responded to this review, June 13, 2014
Dear SaneeshKumar,

Thank you for posting a review about our property. It’s nice to know that our location was suitable for your travel needs. On the other hand, I am very sorry for the inconvenience you may have experienced with your room reservation. If there is anything we can do to make your next stay with us more comfortable, please do not hesitate to ask the manager on duty. We look forward to serving you again when you return to Helsinki.

Sincerely,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
197 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed May 25, 2014 via mobile

This HI is conveniently located next to the main train station which is why I regularly stay there for my business trips to Helsinki. The breakfast buffet is good, and the rooms are as one could expect from a hotel of this category.

  • Stayed February 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chippenham,wilts
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 23, 2014

Good hotel, very clean. Right in centre next to bus station and railway station, ideal for seeing the city and also travelling out. Rooms clean and ours was a good size. Breakfast excellent. Staff friendly.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank gazzapostie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nahariya, Israel
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 23, 2014

Very good hotel, very clean, good service and English speaking staff, breakfast is good but can be upgraded to have more choices but for an European standards is very good.
I went to Tallinn (Estonia) for the day and they had prepared (on request) a take on breakfast for me and my friends since the restaurant was still close by the time we left.
Room very clean and I can say sound proof.
Very well located for anyone planning a visit for pleasure or business, bus station in front of the hotel and railway station just under it and next to it. Metro and trams at 1 minute walk from the hotel front door.
I will definitely will stay again in my next visit to Helsinki.

Room Tip: I am an IHG member so I got a room on the 6th floor, I guess that also helped with the almost none e...
See more room tips
  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mabsurfing2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brimscombe
Level Contributor
91 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 21, 2014

This is a very convenient place to stay - although it is a couple of minute's walk from the bus station (airport bus) and railway station, it is fairly quiet.
Rooms are big enough with free wifi (works OK, a bit slow at times) decent showers and all the usual stuff. Breakfast buffet is great. Staff are friendly and English speaking.
Being a small city, you can pretty much walk everywhere - it's 10 mins walk to the Olympic Stadium through the park.
There are plenty of eating options nearby too.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DWM710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
93 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed May 20, 2014

I chose the hotel on the pretext of location and it did serve that part very well due to proximity from train station and within walking distance of most sights, restaurants and shopping.
I noticed during check in that front office had trainee staff, who took a bit longer than usual for check in and took a while to help me with some information about public transportation but I dint bother much.I was in for a rude shock. In the evening when I reached the hotel , I went to the front desk personally to set my wake up call for the next day's flight.Yet again I encountered another trainee and I repeated everything twice to make doubly sure that she understood what I wanted.But alas! there was no wake up call and I missed my flight!
The hotel was apologetic and I have even demanded a compensation but it is quite sad to see that they have so many trainees for such critical operations.No what I expected out of Holiday Inn chain.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
Helpful?
Thank prachi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Helsinki City Centre, responded to this review, June 6, 2014
Dear prachi,

Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Helsinki City Centre

Property: Holiday Inn Helsinki City Centre
Address: Elielinaukio 5, Helsinki 00100, Finland
Phone Number:
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#16 Luxury Hotel in Helsinki
#18 Business Hotel in Helsinki
#24 Romantic Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Helsinki City Centre 4*
Number of rooms: 174
Official Description (provided by the hotel):
Stay in the heart of Helsinki at the refurbished Holiday Inn Helsinki City Centre hotel. Enjoy excellent location & transport links at the Holiday Inn Helsinki City Centre hotel. Check in to your refreshed, Scandinavian-style guest room, overlooking Finlandia Hall or bustling Eliel Square. Our stylish & comfortable open lobby invites you to linger - a completely new area where you can relax & really make yourself at home during your stay with us. Connect your laptop to free Wi-Fi or use our E-Bar & catch up with your friends or meet your colleagues at the lounge. Eating, drinking, socialising - there are so many ways you can use the space day & night. Convenient Finnair shuttle service runs to & from Helsinki Airport next to the Central Railway Station. The Helsinki Exhibition & Convention Centre is just five minutes away by train & the new Helsinki Music Centre and a verdant Töölönlahti Bay is just a short walk from the hotel. The shops, stores - including the iconic Stockmann and sights of Helsinki are also within strolling distance. Start your day with our fantastic breakfast buffet with a range of delicious options. The all-day dining menu packed with much-loved favorites, you can enjoy anywhere & anytime. Our To Go Café serves Segafredo coffee plus snacks 24-hours seven days a week. And of course in this family-friendly Helsinki hotel, kids eat free. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Helsinki City Centre Hotel Helsinki
Helsinki Holiday Inn

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