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“Great location & value for money”
Review of Hotel Helka

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Hotel Helka
Ranked #13 of 64 Hotels in Helsinki
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 26, 2013

I stayed one night in Helka Hotel in Jan 2013. Here is my feedback (all positive)

Location - (1) If you are arriving into Helsinki airport, take the FinnAir City bus, it will drop you within 3-4 minutes of the hotel. (2) If you are taking a train, the main train station is also 3-4 minute walk, right next to the bus station. (3) If you are arriving at the port, like I did on a ferry from Tallinn, there is a direct streetcar (I think No. 9), which drops you within 4-5 blocks. There are lot of street-car routes within a 3-block radius. So location-wise, it can't get any better. There are quite a few restaurants (albeit fast food) within a block, but you can of course walk toward the bus/train station, where the options are lot more.

Hotel & rooms - Great value for money. As some other reviews have mentioned, the decor in the room is funky, and everything works. The night I was there, it was 27 degrees Celsius BELOW zero outside, but the heater kept the room comfortable. Breakfast spread is very good. What amazed me was the size of the "singe" bed room. On the same trip I had stayed in some really tiny "single" rooms, but this one was nice and big. There is a bar/cafe downstairs near the reception, but it's open only some hours of the morning and then in the evening. I did not use the restaurant.

Staff - *Extremely* friendly. When I reached there, I realized that the website through which I booked (Gala Hotels) had goofed up, and the hotel never got my confirmation. However, the lady at the reception was very friendly and warned me that this had happened before with this agency. She assured me I would get a room that night, got me a cup of coffee and also talked with the folks at Gala Hotels. Eventually it got figured out.

so, overall great place to stay if you want to use the public transport, and if you want to attend trade shows or something (like I did in Pasila).

A couple of general comments:

- Be careful while booking through Gala Hotels - they have a UK number, but they are based in Turkey, and it is difficult to get a hold of them, especially when you run into problems. And if you call their customer service, all they tell you is "we are sorry, but please have patience, we will get back to you" - Imagine someone telling you this when it is 27 degrees below zero outside, and you have come to a hotel to find out that there is no reservation

- When traveling on a commuter train in Helsinki, you can have to buy a ticket before you board the train, and most of the automatic ticket machines didn't seem to take cash. they accept only the cards with chips. You can buy ticket on the train, but only on certain compartments - so just be careful.

Hope this helps.

Room Tip: I stayed in Room 608, and in spite of being a "single" room, it was very spacious, with a...
  • Stayed: January 2013, traveled on business
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1  Thank MapsAndStories
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Guest Relations Manager at Hotel Helka, responded to this reviewResponded January 29, 2013

Dear MapsAndStories,

Thank you very much for your review and for all the information to our future guests. You really took the time to share your tips and the local information! We are pleased that you saw the real winter with nice and cool weather as at the moment it is about +1 degrees with wet snow all over..

You are right that there are some unreliable Online Travel Agents that have some problems with their bookings. We always recommend to book directly from the hotel as it is the most reliable way.

Greetings from Eeva - she was happy to help you with this issue =)
Hope to see you soon again at Helka...maybe next time during summer!

Lämpimin terveisin
Thomas Högdahl
Hotelli Helka

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Reviewed January 22, 2013 via mobile

Stayed for 2 nights and this hotel was a refreshing encounter compared to the chain-hotels. Unique rooms with very nice design pieces, good location and friendly staff. Breakfast was good and served in a relaxing setting. Will certainly return.

  • Stayed: January 2013
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1  Thank MKSLFM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Guest Relations Manager at Hotel Helka, responded to this reviewResponded January 24, 2013

Dear MKSLFM,

Thank you for taking the time to share your opinion! We are very pleased that you enjoyed the unik Helka atmosphere.

We wish you happy beginning of the year 2013 and hope to see you soon again!

Lämpimin terveisin
Thomas Högdahl
Hotelli Helka

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Reviewed January 13, 2013

I have stayed at the Helka hotel three times (once with my friend and twice with my husband) and I would definitely stay again.
Prices were reasonable and it's a lovely little hotel in a gorgeous city.
The staff were polite and friendly and were happy to book a taxi for us when it was time to leave.
Breakfast was included in the price, it was served quite early so not ideal if you are the type of person who likes a lie in on a morning. You could just help yourself to the breakfast food, it had some hot food, including bacon, sausages and scrambled eggs which were all very nice and standard cold breakfast food such as cereal, toast, buns, sliced meat and cheeses and fruit. There was also tea, coffee and a few different juices available.
The breakfast area is rather small and was very busy at times, but we always managed to find a seat.

The room:
The room was decorated in typical Scandinavian style and was very clean, rooms had recently been updated and everything seemed to be of a high standard.

The hotel had a sauna and a large jacuzzi tub which we had to pay to use.

The hotel was approximately a 5-10 minute walk to the main shopping/restaurant area and approximately a 15 minute walk to the harbor. The street was fairly quiet and felt very safe. There was a nightclub next door but I'm not sure if it's closed because we never heard any music or saw any people crowding around it.

It was a beautiful (underrated) city which was very clean and felt very safe. We had a wonderful time, shopping, dining out and looking at the sights (we even took a boat to the Helsinki zoo one day which was fun.) Overall a lovely holiday, we will definitely be back in the future and would be more than happy to stay at the Helka hotel again and we would recommend it to friends and family.

  • Stayed: June 2012, traveled as a couple
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Thank B L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Guest Relations Manager at Hotel Helka, responded to this reviewResponded January 18, 2013

Dear B L,

Greetings from sunny and cold Helsinki and thank you very much for the detailed review of Helka.

Our breakfast is served in our restaurant on midweek from 6:30am to 10:00am and on weekend from 7:00am to 10:30am. On midweek the lunch buffet serving begins at 11:00am and on weekend the restaurant serves a la carte beginning from noon. The lunch and a la carte serving sets time limit to the breakfast serving as the restaurant needs to be prepared beforehand.

We think it´s good to wake up at latest that time so that there is enough time to explore our beutiful city ;)

Thank you once again and we wish you warmly Welcome to Helka again!

Ystävällisin terveisin
Thomas Högdahl
Hotelli Helka

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Reviewed January 4, 2013

Very nice staff, very, very quick check-in and out, sauna and internet included in the price. Also, the price includes a FANTASTIC buffet breakfast. Rooms are clean, warm, the tap water is not only drinkable, but it is probably of the quality equal to spring water...bathrooms are well equipped, ergonomic, and clean...it is just a great place to be. Thanks to all in "Helka"!

Room Tip: Room 405 :).
  • Stayed: December 2012, traveled as a couple
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1  Thank B U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Guest Relations Manager at Hotel Helka, responded to this reviewResponded January 16, 2013

Dear B U,

Thank you for the fantastic review. We are pleased that you have enjoyed your visit in Helsinki and your stay in Helka!

Next time when you come to Helsinki let´s have some pure Finnish tap water drinks together.
Have a nice year 2013 and hope to meet you soon at Helka!

Lämpimin terveisin
Thomas Högdahl
Hotelli Helka

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2012

Stayed here for one night as we were en route up to Lapland just before Christmas 2012. The hotel was an easy and safe 10 minute walk to Helsinki Train station. Very happy with our choice, this is a fantastic city centre hotel. Close to shops and restaurants.

Loved the room decor and the alpine scenery that you see when lying back. The beds in particular were amongst the comfiest we've ever slept in. We had an amazingly good, deep sleep after travelling from the UK. I wish I knew what they used for the mattress/topper/etc so we can get the same for our home! Free Wifi was fast, bathroom was massive with great toiletries.

Special mention for our breakfast the next morning was excellent and close to what you would get at a Scandinavian Radisson. Great range of meats, cheeses, yoghurts, gingerbread cookies, hot and cold food, fresh coffee, herbal teas, cereals, pies, breads, pastries. Really really good!

We managed to find time to try out the sauna, which was on our 6th floor. This was amazing. Very relaxing in a "attic type" design. You can sit in the sauna and look out across the rooftops of Helsinki.

On a couple of occasions we had drinks in the bar. Not too expensive - about €6 for a large beer. Great range of beers on tap and comfortable seating.

Very good staff who were friendly, courteous and helpful. Highly recommended and we would use again if in Helsinki.

  • Stayed: December 2012, traveled with family
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2  Thank CockneyBrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Guest Relations Manager at Hotel Helka, responded to this reviewResponded January 16, 2013

Dear CockneyBrum,

We are extremely happy that you took the time to share such kind and detailed review.

You mentioned our comfortable beds in your review. Our beds are made by a smallish Finnish company called Unico Finland Oy and the model is Nova. I called to the factory which is in the northwestern part of Finland and they gave me the contact information for the sales representative person. The sales agent told that these beds are unfortunately sold only in Finland.

I found their product catalog from the internet (unfortunately Triadvisor doesn´t allow to put any links here). It is in Finnish but if you contact us by email I can send it to you with translation. It might be useful for finding a similar type of bed from where you live. There is a picture from different layers of the mattress which would be probably helpful.

So please contact us and we´ll help you with your search. Or at least you´ll know where to get some good sleep when visiting in Helsinki..

Looking forward for your contact!

Ystävällisin terveisin
Thomas Högdahl
Hotelli Helka

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Reviewed December 21, 2012

Hotel Helka in Helsinki was a great experience for me during my stay there from 4th – 6th December 2012. A very conveniently located hotel, with a hospitable, friendly staff (especially Marc and Miia were outstanding with their helpful and cooperation attitude), spacious, decent room and toilet, great food and nice overall ambiance.


Dr. Sujit Ray - Kolkata, India

  • Stayed: December 2012, traveled solo
    • Service
Thank SujitRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Guest Relations Manager at Hotel Helka, responded to this reviewResponded January 16, 2013

Dear Dr. Sujit Ray,

Thank You very much for Your nice review. Marc and Miia would like to sent You special thanks for the personal feedback.

All the best for year 2013 and hope to see You soon again at Helka!

Lämpimin terveisin
Thomas Högdahl
Hotelli Helka

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Reviewed December 10, 2012

Helka is a very nice hotel that really appreciates Finnish design. All the furniture in the rooms are from high-end Finnish designers. The rooms are also very clean. However, I've stayed in this hotel for three times and two out of those three times my room was somewhat small in size. However, if you are traveling alone and not staying for very long, it really shouldn't matter.

The location is pretty good too, about 700 meter from the main railway station. There is also a metro stop pretty near the hotel (Kamppi) and a lot of restaurants and bars within walking distance from the hotel. The staff is nice and helpful. Breakfast is pretty basic Finnish hotel breakfast, that is nothing extraordinary but you are able to fill your stomach.

  • Stayed: November 2012, traveled with friends
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1  Thank Same W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Guest Relations Manager at Hotel Helka, responded to this reviewResponded December 11, 2012

Dear Same W,

Thank you for your review. We are happy that you took the time to share your opinion on us.

You are right that few of our rooms are rather compact, but still functional for a shorter visit. All of our rooms have been furnished with products from famous Finnish designers (e.g. Alvar Aalto and Harri Koskinen) and some pieces of furniture have been custom made for Helka. The rooms have been individually furnished to maximize the use os space.

Thank you once again and hope your fourth visit will be soon!

Ystävällisin terveisin
Thomas, Hotelli Helka

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Additional Information about Hotel Helka

Address: Pohjoinen Rautatiekatu 23, Helsinki 00100, Finland
Phone Number:
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Romantic Hotel in Helsinki
#11 Family Hotel in Helsinki
#11 Green Hotel in Helsinki
#13 Luxury Hotel in Helsinki
#20 Business Hotel in Helsinki
Price Range: $114 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Helka 4*
Number of rooms: 150
Official Description (provided by the hotel):
Casual Elegance inspired by Finnish Design and Nature! Only 250 meters from Kamppi Metro Station, privately owned Hotel Helka offers 150 functional rooms, fine dining and a cozy street bar. All the rooms have design furniture and a strong sense of Finnish nature. All of the rooms have air-cooling system, minibars and flat-screen TVs. Breakfast buffet, use of Sauna and WiFi connection are complimentary for all guests. Hotel Helka is housed in a refurbished 1920s building. The bright rooms feature decor by Artek and other well-known Finnish design brands and designers. Guests can enjoy drinks and snacks in Helka’s trendy Lobby Bar. Helka’s central location provides easy access to shopping, dining and culture. Helsinki Central Station is 10 minute walk away. Welcome to the Heart of Helsinki! ... more   less 
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Also Known As:
Helka Hotel Helsinki

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