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“awful”

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Original Sokos Hotel Helsinki
Ranked #25 of 65 Hotels in Helsinki
Riga, Latvia
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“awful”
Reviewed October 7, 2012

If you are not lucky, you'll get a small, dark room with bathroom, where only small child feels comfortable, in terms of size. But worst of all is the room cleaning, which is almost non-existent. The breakfast are quite nice though, as well as the placement of hotel, really near the city center, bus and train stations.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ieva J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,084 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 24, 2012

The location of the hotel is excellent for tourists, being only about two blocks from the cathedral and a short walk to the lively harbour area. Very close to many shops, shopping centre and restaurants.

My double room was a bit on the small side but then I had indicated that I would be alone. Bed was extremely comfortable. Room had good work desk and excellent reliable and quite fast internet connection. Bathroom was very good.

Staff were helpful. Good buffet breakfast with offerings that varied from day to day, spoiled only by poor quality coffee. The room was often rather busy, so tables were shared.

Value for mone? Not cheap but then what can you expect right in the center of a capital city?

Room Tip: Check on room size in relation to number in your party.
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnOther_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 4 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 14, 2012

It is a nice hotel, clean and in a great location. What was a little disappointing was the lack of information on Helsinki, sights etc at the reception desk. For instance, simple things like a bus/metro map were not available in the hotel, it was necessary to visit the tourist information office. The hotel staff were courteous but did not seem to know much about what was going on in Helsinki.

A good example of this lack of information and a significant irritant was, having eaten in the restaurant for 3 nights (which whilst independent of the hotel is an integral part with access from inside the hotel), we went down on the Sunday evening to find the restaurant closed. It closed at 7.00pm. No one in the hotel thought to say anything or prepare a notice advising guests that the restaurant would close early. When mentioned at the desk, the response was 'it is mentioned on the hotel information page on the television'. It was these less than helpful issues that we found surprising for a hotel of this standard.

We ate in the restaurant attached to the hotel (all except Sunday), which was excellent and reasonably priced. My wife is coeliac and therefore requires glutton free food. The menu for her was extensive and apart from one or two items was the same as for all guests. After eating there on the first night we didn't consider looking elsewhere.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DaibachLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level 5 Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 13, 2012

Best part of this hotel is its location. Breakfast is good for nordic visitors, a bit less so for asians. Rooms are quite small but thats Europe. Silent though. Problem big buses cannot come nearby. Staff friendly and helpful, pity in Europe it is no bellboy policy , asians are used to help with big luggages. But location, location, location - only Kamp is better, but that is another category..

Room Tip: Single standard is really for 1 person with not too much luggage
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank minna_s_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Level 5 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 31, 2012

Excellent located - in the city centre - close to Alexanderikatu, Senatsquer, railwaystation, meanwhile - on the cosy quiet street. Good air-condition and good matress ensured good sleep-quality. Breakfast-assortment - reach and various - it's especially usefull by longer stays. Three areas for emprovement: no gym, no morning-sauna and better arrange the breakfast-room. It's too small and the logistic with food is not so good convenient, as in other places.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TimurAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 26, 2012 via mobile

Fantastic breakfast-so much choice and a nice buzzing atmosphere. comfortable room and walking distance to boat tours, shops and main sights.
Staff were extremely helpful and the sauna was lovely. Will definately stay again!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Funkyfatcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon Hills, Illinois
Level 6 Contributor
152 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed July 22, 2012

Only a few blocks from the central rail station and about 5 or 6 blocks from piers. All and all, a real good location. On a walk street with a McDonalds across the street. The hotel is clean, comfortable beds, good bathroom facilities with a courteous and helpful staff. Okay breakfest and I believe 3 elevators. We would stay there again.

Room Tip: Request one facing the walk street as they are quieter.
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 767captlarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Original Sokos Hotel Helsinki

Property: Original Sokos Hotel Helsinki
Address: Kluuvikatu 8, Helsinki 00100, Finland
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Business Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Original Sokos Hotel Helsinki 3.5*
Number of rooms: 203
Official Description (provided by the hotel):
Modern and cosy Sokos Hotel Helsinki is located in the heart of Helsinki, between Ateneum (the Museum of Finnish Art), and the Senate Square. The hotel is located next to the major shopping streets and it is only 300 meters from Helsinki Central Station. All the hotel rooms are designed with fresh, Scandinavian style and have hardwood floors, air conditioning, free Wi-Fi and flat-screen TV. Some rooms have a private sauna. There is a complimentary internet point with three computers in the lobby area. The hotel also houses two great restaurants: Fransmanni and Memphis. Fransmanni offers French-inspired cuisine and the hotel’s rich breakfast buffet is served there every morning. Memphis is a more upbeat restaurant with tasty burgers and cool drinks. The hotel is also a great venue for small-scale meetings, and offers two meeting rooms for a maximum of 30 persons. The sauna department is located at the top floor and can also be rented for private use. ... more   less 
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Also Known As:
Helsinki Sokos Hotel
Sokos Hotel Helsinki

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