It is a nice hotel, clean and in a great location. What was a little disappointing was the lack of information on Helsinki, sights etc at the reception desk. For instance, simple things like a bus/metro map were not available in the hotel, it was necessary to visit the tourist information office. The hotel staff were courteous but did not seem to know much about what was going on in Helsinki.
A good example of this lack of information and a significant irritant was, having eaten in the restaurant for 3 nights (which whilst independent of the hotel is an integral part with access from inside the hotel), we went down on the Sunday evening to find the restaurant closed. It closed at 7.00pm. No one in the hotel thought to say anything or prepare a notice advising guests that the restaurant would close early. When mentioned at the desk, the response was 'it is mentioned on the hotel information page on the television'. It was these less than helpful issues that we found surprising for a hotel of this standard.
We ate in the restaurant attached to the hotel (all except Sunday), which was excellent and reasonably priced. My wife is coeliac and therefore requires glutton free food. The menu for her was extensive and apart from one or two items was the same as for all guests. After eating there on the first night we didn't consider looking elsewhere.
- Official Description (provided by the hotel):
- Modern and cosy Sokos Hotel Helsinki is located in the heart of Helsinki, between Ateneum (the Museum of Finnish Art), and the Senate Square. The hotel is located next to the major shopping streets and it is only 300 meters from Helsinki Central Station. All the hotel rooms are designed with fresh, Scandinavian style and have hardwood floors, air conditioning, free Wi-Fi and flat-screen TV. Some rooms have a private sauna. There is a complimentary internet point with three computers in the lobby area. The hotel also houses two great restaurants: Fransmanni and Memphis. Fransmanni offers French-inspired cuisine and the hotel’s rich breakfast buffet is served there every morning. Memphis is a more upbeat restaurant with tasty burgers and cool drinks. The hotel is also a great venue for small-scale meetings, and offers two meeting rooms for a maximum of 30 persons. The sauna department is located at the top floor and can also be rented for private use. ... more less
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- Also Known As:
- Helsinki Sokos Hotel
- Sokos Hotel Helsinki