I stayed in this hotel over a weeekend in July and the location could not been more perfect. It was located bang in the middle wiht all shopping and hustle and bustle. The hotel itself is new hotel and quite impressive looking. The rooms were decorated very well and are very spacious. Queen size bed eneded up being a king size and the room had ironing board and trousers press.
The breakfast was inclued in the price and it was amazing. It was a buffet style breakfast. The selection was excellent and the quality of food very good. They catered for lactose and gluten free intolerance very well.
On the arrival I noticed that the shampoo and body wash, as well as, face tissues boxes were empty. You would think that hotel makes sure that all these are available when new customer arrives.
The service was one of the minus points. I did not find the staff very helpfull and not much effort were made to make you feel welcome. I did feel that even asking where the toilets were downstairs were too much. I tried to order room service one night and had to ring 4 times to reception and still had no answer. Alos one of the TV channels (BBC World) was not working and instead of offering to fix it I as told to come watch the tv downstairs. It was 12 by then, so I don't think I would have been confortable watching TV in my PJs at the reception.
I had discounted rate to stay in this hotel, and would be happy to stay here at the same rate due to the location and an excellent breakfast.
- Official Description (provided by the hotel):
- This central Helsinki hotel has a fantastic location only a short walk from popular Helsinki attractions, great shopping and fabulous restaurants. ... more less
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- Also Known As:
- Scandic Simonkentta Helsinki Hotel Helsinki
- Scandic Simonkentta Hotel Helsinki
- Helsinki Scandic Simonkentta Hotel