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“Great location and good value for money” 4 of 5 bubbles
Review of Arthur Hotel

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Arthur Hotel
Ranked #44 of 64 Hotels in Helsinki
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location and good value for money”
4 of 5 bubbles Reviewed July 27, 2014

Stayed at this hotel for one night at July 2014. Great location, near the center of Helsinki. Very nice and helpful staff. The room we got was simple and a little bit old, but we didn't spend a lot of time in it.
If you are looking for good located, not luxury but also not expensive hotel, go for it.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alexander F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this review, July 28, 2014
Thank you for your pleasant review.

Best wishes,
Ilona
Sales Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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896 reviews from our community

Traveler rating
    103
    343
    297
    114
    39
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Noordwijkerhout, The Netherlands
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed July 26, 2014

The location of Arthur Hotel is very good, central, near the beautiful Helsinki Railway station, and within walking distance of the Esplanade (shops) and of almost all the interesting sites in Helsinki. The hotel staff is very helpful and friendly. Room prices seem reasonable. And the breakfast gives plenty of choice. Free and excellent WiFi.
But oh oh oh the rooms. Small. Paint gone. Uncomfortable creaking and smelly beds. Small bathroom with fungus on the floor and the walls, smelling very badly, and without ventilation. Some bathrooms even lack a shower curtain. It is possible to ventilate the rooms by opening the window. But that is not advisable because of the noise and (petrol) vapor from outside.

  • Stayed July 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank gyseend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this review, July 28, 2014
Thank you for your comments. It's nice to read that you liked our staff and location.
We are renovating the rooms bit by bit. We do appreciate the comments. It would be good to inform our reception or give us an email of the room number so we could investigate the situation further. Next time I would recommend to reserve a higher class (Comfort or Art Nouveau) room.

With kind regards,
Ilona
Sales Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essen, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 22, 2014

Probably not my choice to stay for a longer period of time, but for a couple of nights it offers a solid tourist class overnighting chance for a reasonable price. Breakfast comes with a good choice of products to suit different nation's taste, as guests come from all countries. Don't expect luxurious rooms though or freshly squeezed orange juice and fancy things :-)

Room Tip: Try to get a room in higher floors and not fronting the street, quite noisy there (buses and trams...
See more room tips
  • Stayed July 2014, traveled with friends
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hoclawi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this review, July 24, 2014
Thank you for your review. I'm please to welcome you here another time.

Yours truly,

Ilona
Sales Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed July 20, 2014

I was in Helsinki for only a day and a half, so I was looking for a hotel very close to the central train station (where the airport bus arrives). The Arthur Hotel looked like a good deal, so I booked it.

The hotel is indeed very easy to find from the train station and offered everything I needed: a central location to be able to see all the sights quickly, good WiFi, a decent single room with bathroom, 24H-reception and a great breakfast.

Now of course it's not a palace. Everything looks a bit old and stuffy, but the place is clean and quiet.

I haven't tried any other hotel in Helsinki so it's difficult to judge, but I was pretty happy with the Hotel Arthur. Would definitely stay there again.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank LostInHongKong2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this review, July 24, 2014
Thank you for the response. We'd be happy to have you as a guest next time you're in Helsinki.

Best wishes,

Ilona
Sales department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 18, 2014 via mobile

Well..
Positives:
1. Good location
2. Ok breakfast
3. Nice tv on our room
4. Great stuff which speaks good english
5. Ok internet
Negatives:
1. Old hotel is one thing - but there is possible to make an old place cozy. Dirty floors with some hairs didnt felt right with a small baby on the floor. The smell of urin in the bathroom was very strong and showercurtain should be changed a few months ago (it costs 2 euro in ikea- is it so difficoult?). I have never seen so dirty windows.
2. No air condition
3. Some kind of insects attacked us in the night. It was moskitos and something else (we know cause my husband is alergic so we can see the difference). It went on a baby too! I just hope we dont bring it home with us from this place
4. Feels like living in a hostel, not hotell when you see your room. Deffinerly not worth your money
5. No air condition - we couldnt sleep and it was a nightmair for the baby too
I give it one point (5 positives minus 5 negatives gives zero but its lowest with one..)

Stayed July 2014
Helpful?
2 Thank Maja K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this review, July 24, 2014
Thank you for your feedback. I apologize if the room wasn't cleaned properly. It's quite dusty in the city center so after two days having windows cleaned they normally look the same. Also we are situated next to the park so some mosquitos might come in, commonly it's not a problem.
Next time I would recommend to book The Art Nouveau room with an air conditioning and more renovated look.

Kind regards,
Ilona
Sales Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Helsinki hotels

Maine
1 review
4 of 5 bubbles Reviewed July 14, 2014

It is in a good location.The first 5 nights I stayed on the 4th floor and it was in the older wing and not as nice as the 7th floor for my final night in the Arthur Suite floor.The receptionist did help me with calling the airport shuttle, advising me on places to visit and even helped me with sorting out my payments at the restaurant in another place because I thought I was charged wrongly.

  • Stayed July 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank MelodyMaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this review, July 17, 2014
Dear MelodyMaine,

thank you for your review.

Best wishes,
Ilona
Sales department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 14, 2014

Staff were very friendly and efficient. Pity about the room itself.

The room was big, which was a plus, but that's where the good finishes. The floor was tatty (not carpet), the bathroom wasn't as clean as it should be, with a terrible shower and toilet blocked by the aids for the disabled - no idea how they could use it either.

The black out curtains didn't, and at the time of my visit, Helsinki gets no real darkness at night

Room Tip: Avoid disabled rooms - bathrooms are almost unusable
See more room tips
  • Stayed July 2014, traveled solo
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this review, July 18, 2014
Thank you for your feedback. We are always recommending to discuss with the reception staff on spot if you are not happy with the room. There are only two rooms for disabled people at the hotel.
I'm glad that you liked our service.
Hope to see you again here some time!

Warm regards,

Ilona
Sales department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arthur Hotel

Property: Arthur Hotel
Address: Vuorikatu 19, Helsinki 00100, Finland
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #44 of 64 Hotels in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arthur Hotel 3*
Number of rooms: 182
Reservation Options:
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Also Known As:
Arthur Hotel Helsinki

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