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“i liked it” 4 of 5 bubbles
Review of Scandic Grand Marina

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Scandic Grand Marina
Ranked #22 of 64 Hotels in Helsinki
GreenLeadersGold level
Woking, England, United Kingdom
Level Contributor
149 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“i liked it”
4 of 5 bubbles Reviewed July 31, 2014

came here a while ago but didn't get round to reviewing.

location is near the ferry terminal & away from the noise of the town.
the building is big and i liked the way they have converted it.

really liked the bar which we spent some hours in after a long day shopping & traipsing through snow.

i would come back.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Garrison10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,823 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (129)
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English first
Kayseri, Turkey
Level Contributor
199 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed July 28, 2014 via mobile

It was clean, comfortable and elegant... Breakfast was so delicious and there was many kind of food... Especially salmon fish varieties were good.. Rooms were small but comfortable.. Its location is good.. Not crowded district so there was silence..

Stayed November 2013
Helpful?
1 Thank Paramatmika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
1 review
3 of 5 bubbles Reviewed July 24, 2014

It looks imposing but this hotel suffers from its size and it's inability to cope with the number of people staying.Tables at breakfast were full of debris with a couple of surly, giggly waiting staff who were not able to or unwilling to cope with the mess created by so many people. The room was comfortable but grease marks on the shower walls and dirt marks on the walls did not inspire me to rebook again.

  • Stayed July 2014
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Clarethinks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed July 24, 2014

Reasonably pleasant stay in Helsinki. One of the biggest ones I believe in Helsinki. Stayed four nights on a city break. Rooms average with no ironing facility in room which one would expect in this price range. Used the self service laundry for both laundry and ironing.
Breakfast was good with good selection.
Free wifi. Car parking quite pricey in the underground car park

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Heikki J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naantali, Finland
Level Contributor
981 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 340 helpful votes
4 of 5 bubbles Reviewed July 21, 2014

I've been here before on a business trip and this time we chose this hotel, because it was near Kauppatori(Main Market Square) harbour and Finnair Ferris Wheel where we had tickets. Scandic hotels usual keep their good standards and this time too room was clean with good air conditioning and FREE Wifi. Last time they had great breakfast, but unfortunately now they didn't have enough staff. Lots of empty trays in buffet, only one juice "station" was working and there were so much dirty plates and glasses on the tables, that customers had to clean tables. And then same thing in reception, long queues and only two clerks behind desk. They offer check out via e-mail or text message, but that doesn't help you if you have to pay parking, restaurant bills or leave your luggage to storage room. Price was good, only 97€ which is a bargain in 4(?) star hotel in Helsinki in high season. Parking was 25€/night, but parking spaces in their garage are way too small for todays cars. So great evening and night, but not that good morning.

Room Tip: Take room from seaside
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Halkidis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nederland, Colorado
Level Contributor
209 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
3 of 5 bubbles Reviewed July 8, 2014

This supposedly upscale hotel is located across from a convention center and near the Viking Lines terminal in an otherwise quiet neighborhood on a peninsula about a ten-minute walk from the harbor and Market Square or 15-to-20 minutes from downtown Helsinki. It is a large, long, 7-story hotel, apparently converted from some old warehouse. The location is relatively convenient. A tram stop is about a block away, as is the ferris wheel. A sauna is available but no pool.

Our room was oddly shaped, more than 4 times longer than it was wide. It was difficult to squeeze between the wall and the end of the bed. There was a combination tub/shower, but the straight curtain rod was positioned inside the edge of the tub, so the curtain uncomfortably engaged the body of a person taking a shower. The toilet seat was loose. There is a safe and a mini-fridge with a marginal supply of drinks. The wifi internet connection worked well. There is a small window, less than 2 feet wide; it is not equipped with adequate window covering to keep the room dark during the never-totally-dark nights in June and July, when the sun sets after 10:30 p.m. and rises before 4 a.m. There is a small wardrobe and additional hangar space. King beds are not available in "standard" rooms; we had two twins pushed together. One of our electrical outlets ceased to function one day. There are small lights that can be aimed at the desk or your book while in bed without disturbing another sleeping person.

There is a new-fangled TV, which claims to have an alarm-clock function, but the on-screen directions do not work. An engineer came up to inspect it and seemed confused. We followed his directions and it failed to sound the next morning. During our 9-night stay, it was worse than unreliable, sounding less than half the times we set it. This is important since the hotel will NOT provide wake-up calls (we had forgotten to bring the charger for our cell-phone alarm). One night, the TV could not be turned off, no matter how many times the power button on the remote was pushed; it wasn't on a channel, but the screen glowed throughout the night. The wiring to unplug the TV was not easily reached.

Housekeeping was marginal. Our used glasses were never exchanged without asking. We were told that our room would be made up at requested times and often was not. The temperature controls seemed to work well. Our key-cards periodically had to be replaced. The elevators were erratic, with down elevators going up, or room-key-cards not working. Laundry, promised to be delivered to our room, generally was not. There are too few self-service washer/dryers.

Staff at Reception were friendly but inept (except for Manager Lauri who recognized an urgent situation and worked to resolve the problem). Most information provided was incorrect or the staff didn't know the answer to an obvious question. An example was Sunday lunch, when we phoned to say we were coming down for lunch at the hotel restaurant and hoped to have our room made-up while there. They didn't reply that no lunch was available. Though we had been told at check-in that the hotel restaurant is never open for lunch, they said that an abbreviated bar menu is available. But the bartender said "no, not on Sunday." We went to Reception to ask where we could get lunch (there are few restaurants in the neighborhood and the one at a nearby hotel is unaccountably "closed for lunch during summers"). We were told we could get lunch at the bar! Well, no. (The bar does serve the ubiquitous Finnish salmon-and-potato soup.) Reception also could not tell us where the restrooms in its large restaurant were located (they are in an unmarked, small hallway). It was rumored that the problem is that "everyone" in Finland goes on vacation during the summer, starting at summer solstice in late June, and that the staff were new; they certainly were untrained.

There are huge quantities of the rather limited selection of breakfast foods available and the buffet is continually restocked.. There is cut-your-own pineapple, scrambled or boiled eggs, mini-hot-dogs (the only sausage available), a variety of breads and rolls, etc. No omelette chef. Nothing changes from day-to-day except the flavor of the pickled herring. Breakfast was generally crowded with tourists and lots of children (there is a play area designed just for children).

The hotel reservation system seemed to work poorly. We wanted to stay a couple of nights before the conference began at the Grand Marina Congress across the street but were told (4 months beforehand) that the hotel was full on those nights. They would not put us on a wait-list for our first night because they said it was impossible that rooms would become available, so we booked another hotel for our first jet-lagged night (inconvenient). A few days before departing for Finland we checked the Grand Marina website and rooms *were* available, so we were able to extend our stay...but the hotel never informed us that the situation had changed.

There must be better places to stay.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank nedtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Georgia
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed July 7, 2014

Stayed here for a week during a conference at the venue across the street, and I liked it. The single room was small, but adequate, and there was a nice view of the ships from my window. Others in the same hotel reported different windows and views, but mine was very nice. The bed was comfortable, the bathroom had all the necessities (including shampoo and soap dispensers), and the wifi was easy to access. The hotel desk has bikes you can check out and ride around without additional charge. As far as I'm concerned, the real attraction of this hotel is the amazing breakfast included with the room: there were terrific fruits, salads, cereals, hot items, fresh-baked breads, and the buffet was always well-stocked. In the restaurant area, there is even a playground for small children to enjoy if the adults get boring.

One challenge in the summer is that the restaurant closes before it gets dark, so you have to remember to get food before they close, though they do have a small fridge of items available to purchase from the front desk after hours. This hotel is easily accessible from the #4 tram, and in walking distance of the port, most ferries, and a nice market. The desk staff were friendly and helpful and there are plenty of places to sit in the lobby. Our meeting overlapped with the world cup and there were always groups watching the games in the lobby.

I wouldn't say this is a luxury hotel, but it is very comfortable, clean, and has everything you need. I think the building was renovated from an old factory/warehouse, which to me adds to its charm (but also makes the room layout a little variable). I recommend staying there!

Room Tip: I liked the side with the water view, and most of the larger ships are tall enough to see even from...
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scandic Grand Marina

Property: Scandic Grand Marina
Address: Katajanokanlaituri 7, Helsinki 00160, Finland
Location: Finland > Uusimaa > Helsinki > Vironniemi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Helsinki
#16 Family Hotel in Helsinki
#21 Luxury Hotel in Helsinki
#22 Romantic Hotel in Helsinki
#24 Business Hotel in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Scandic Grand Marina 4*
Number of rooms: 470
Official Description (provided by the hotel):
The hotel is located in a beautiful warehouse building from the early 1900s, and features plus-sized rooms and modern meeting facilities. The large arched windows and high ceilings create a spacious and bright atmosphere in the restaurant and bar. During the summertime, guests can also enjoy our large terrace. In addition to the hotel's own meeting facilities, the adjacent Marina Congress Center offers settings for events and functions of up to 2,500 people. There is plenty of parking space just outside the hotel and in the garage. The hotel offers WiFi, a gym, a sauna, and a 24-hour shop. You can borrow a bicycle or sticks for Nordic walking from the reception. Close to the Helsinki city centre, the hotel is located by the sea in idyllic Kajanokka next to the Market Square, Uspenski Cathedral, and the Helsinki SkyWheel. The hotel offers an excellent starting point to see the sights, spend some time shopping or enjoy the restaurants and nightlife of the city. ... more   less 
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Also Known As:
Scandic Grand Marina Helsinki
Scandic Grand Marina Hotel Helsinki

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