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“Comfortable and easy to access” 4 of 5 bubbles
Review of Crowne Plaza Hotel Helsinki

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Crowne Plaza Hotel Helsinki
Ranked #17 of 63 Hotels in Helsinki
Certificate of Excellence
Finland
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Comfortable and easy to access”
4 of 5 bubbles Reviewed May 7, 2013

The hotel is well located with quite friendly staff. One thing though; being a Finn in a Finnish hotel and got served in English, feels like being abroad :) Service ok, not over-friendly but comfortable and easy-going.

Room Tip: The noise from Mannerheiminkatu is quite loud in the rooms facing the street. However, if you do not...
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mimmiFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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914 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Northampton, England, United Kingdom
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed May 4, 2013 via mobile

The Crowne Plaza hotel is very well located for transport to and from the airport. I have stayed here several times when photographing the Helsinki marathons and always found the stay very pleasant.

The rooms are well presented, clean and comfortable. The reception area is large with the reception staff being polite and friendly. You also have free Internet which is hassle free to sign on to.

Regarding the hotel location you only have a reasonable short walk into the city centre or you can take a longer route around the lake which I did for the first time this morning.

I would not hesitate in recommending this hotel when visiting Helsinki.

Stayed March 2013, traveled on business
Helpful?
Thank Steve_Dormer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
182 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed April 27, 2013

The hotel is very well located and the rooms are very good. The breakfast is expensive though. 23 euros per person. You can buy some food at a local supermarket, two minutes walk. The rooms are very clean and spacious enough. The TV flat screen was quite old and didn't work well, but this is only a minor thing

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fjeron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

This is my regular hotel when I am on business in Helsinki. The location is great, in the middle of the city, and very near to nice restaurants. The staffs are always friendly, and Macu is a non-pretentious hotel restaurant that has a very delicious menu.

The gym is the highlight for me all the time. Fully kitted out, sauna, and even an indoor heated swimming pool. It can get quite busy during peak hours though...

The rooms are clean, and the beds comfortable. And if you are allergic to dust like me, always ask for rooms with wood floors. They will always try to accede to your request.

Very consistent service, and consistently good.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank H0telH0pper56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed April 9, 2013

This hotel was quite nice but would need renovation soon. The room was quite big but a little noisy because of the road in front of the hotel. The so called club lounge offers very limited foods and cocktails and you never see hotel staff...
You have a tramway station very close to the hotel and you can walk easily to city center.
Overvall quite satisfying and not a great Crowne Plaza

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank X-O75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Helsinki, responded to this review, April 29, 2013
Dear X-O75,

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept our sincere apology for the shortcomings you experienced during your stay and we regret our hotel did not live up to your expectations in some aspects. While we understand that your stay was less than satisfactory, we thank you for sharing your feedback as this is our best resource for improving guest services. We hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

I had a good experience here last month. A good location, nice staff, excellent breakfast buffet, and my absolute favourite extra comfortable bedding. One extra nice touch some samples of sleep aroma items, very nice. The was also complementary bottle water in the room which may mort seem like much, but its the small things that make a difference. The front desk staff were efficient and pleasant, and the bar tender in the on site pub very friendly. Great hotel for business travel and I would stay here with my family also.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pyner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Russia
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

The hotel is very comfortable, has all the amenities you need, restaurant, club lounge, swimming pool, fitness, etc.
It's location is very good, only 15 minutes walk from the city center and/or the railway station. The personnel was quite nice and very knowledgeable about the other restaurants in the area.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ivan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Helsinki

Property: Crowne Plaza Hotel Helsinki
Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Phone Number:
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Official Description (provided by the hotel):
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza

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