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All reviews super breakfast business class room kamppi metro station nice hotel business hotel buffet breakfast city centre excellent location late check business trip large bathroom walking distance hotel restaurant convenient location public transport kampi gym
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Reviewed August 23, 2018

  • Stayed: August 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Service Manager R, Service Manager at Radisson Blu Royal Hotel, Helsinki, responded to this reviewResponded August 23, 2018

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Reviewed August 20, 2018

Don't confuse with the other Radissons in Helsinki- the hotel itself is far from "royal" in terms of the already mentioned tired carpet/housekeeping issues which may be fixed soon with a much needed refresh. The hotel was on the recommended list for conference at HSE but they failed to emphasize how SUPER the location was- everything was either a quick walk or tram ride away- get the Mobile App for public transport and if you're going on more than four trips the 24 hour pass is worth it- include the fun Soumelina (sp?) ferry, metro, trams and busses. Liked being so close to the action (Kkompi, museums, Forum etc.). Sauna was nice but really need a pool, jacuzzi which could be squeezed in SOMEWHERE during the reno.

  • Stayed: August 2018, traveled on business
    • Location
    • Rooms
    • Service
Thank IPLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Service Manager R, Service Manager at Radisson Blu Royal Hotel, Helsinki, responded to this reviewResponded August 20, 2018

Dear IPLady ,

Thank you very much for staying at Radisson Blu Royal Hotel in Helsinki .
I appreciated you spent a part of your precious time to write such accurate review .
I agree with you , our central location is hard to beat and allows all the guests to reach the most important capital's spots by walk .
It's nice to read you enjoyed the Finnish sauna and perhaps we will have a pool for the coming future .
Again many thanks for your visit and have a let's hope to see you again here .

Regards
Roberto Barbato

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Reviewed August 15, 2018

  • Stayed: August 2018, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Service Manager R, Service manager at Radisson Blu Royal Hotel, Helsinki, responded to this reviewResponded August 21, 2018

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Reviewed August 13, 2018 via mobile

Hotel is perfectly located a short walk from the trainstation. Also livated very close to shopping and city center. A bit dated room, but it was very spacious. Did not get disturbed by any noice either. Restaurant had good food, and breakfast was ok, but not great. But a really nice place to stay.

Stayed: July 2018, traveled with family
Thank funtravel1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Service Manager R, Guest Relations Manager at Radisson Blu Royal Hotel, Helsinki, responded to this reviewResponded August 13, 2018

Dear funtravel1975,

Thank you for your lovely feedback. We are indeed in the heart of the action and it doesn't get much easier to reach the most essential places in the city center. We have started our room improvement project, so dated rooms aren't going to be an inconvenience for much longer. Hopefully you'll return to us so we can improve your experience and also prove that our Super Breakfast is more than ok!

Kind regards,
Maija

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Reviewed August 10, 2018

Used this hotel when we were in Helsinki and this is not my first time in Radisson blu. They are usual very good.
Had problems with the checkin as they calmed we hadn’t order a room for 3 persons since we had booked via hotels.com. 2 adults and one child. They were not very friendly and solution orientated as we showed the booking. The rooms is okey In size as expected but the first impression is that is a bit worn. Some of the furniture had notches on it and the carpet has seen it best days. The bathroom I very nice with a bathtub. Had some issues with the cleanliness as there where crumbs on the floor.
The breakfast is good but I missed the whole grain bread and soft boiled eggs. They make your own omelets and have fresh pressed juice.
I will probably not use this hotel next time.

  • Stayed: August 2018, traveled with family
    • Location
    • Cleanliness
    • Service
Thank Buster S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Service Manager R, Roberto Barbato at Radisson Blu Royal Hotel, Helsinki, responded to this reviewResponded August 10, 2018

Dear Buster S ,

Thank you very much for your detailed feedback .
I am truly sorry to read that the hotel didn't meet your expectations and I hope you can accept my sincere apologize for the condition of your room and for the lacking in the cleaning service .
I will personally report your experience to the Hskpg department .
We are updating new rooms and premises,I hope you will give us an other chance to come back here again .

Kind regards ,

Roberto Barbato

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