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“Perfect location for families”
Review of Hotel Kamp

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Hotel Kamp
Ranked #6 of 65 Hotels in Helsinki
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect location for families”
Reviewed September 2, 2014 via mobile

Family of 5 from USA. Very easy to get all around from here, very nice rooms, not too gaudy but not modernist, surprisingly affordable, email correspondence with them pre-trip was great. The best place we stayed in Scandanavia on our trip. Would go there again for sure.
I do not see how you can go wrong here.

Stayed August 2014
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,341 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Finland
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 2, 2014

On Sunday 31st August there were huge queues for the breakfast due to poor organization. Too few staff, only one lady accepting hotel guests for breakfast, yet lots of empty tables in the restaurant. Too few to clean tables and remove plates resulting in messy eating experience. Empty sections of buffet desks etc.
Besides, the internal comunication in the hotel seemed to work poorly, what had been agreed in the reception seemed to stay in the reception.
The prices in the bar are ridiculous.
The hotel is por value for money and clearly far from 5* grade.

  • Stayed August 2014, traveled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank reijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vail, CO
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 2, 2014

Quiet rooms, great location. Near all of the best shops. Fazer restaurant across street for breakfast buffet-lovely. Front desk service and bell service superb. From airport take finnair bus to downtown, walk 3 blocks to hotel, it is a safe walk.

  • Stayed June 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank 1Paper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Europe
Level 6 Contributor
199 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
Reviewed September 1, 2014

Centrally located “grande dame” hotel well aware of it’s glorious past and adjusting very efficiently to the present. The rooms in front, overlooking the “movida” Esplanade are well worth the extra price. The staff is exceptional, helpful, professional , kind and patient. Definitely your best choice in Helsinki.

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank TripperEurope1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level 5 Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 1, 2014

My review is based on my experience of other 5 star hotels that I have stayed at. This hotel has a number of issues resulting in a disappointing stay. I was visiting Helsinki with family.

Room: I had the cheapest room option. Size and lay out was good, and the bed was comfortable. The decor is tired and needs updating, there was no iron or ironing board in the room [this was available in the premium rooms] and the thermostat didn't work making the room uncomfortably warm at night and sleep quality poor. I was informed that the engineer would be available during the week to fix the problem but no apology was made nor an offer to move rooms. As expected, WIFI was not included.

Bathroom: good size and excellent shower, only problem being that the shower had a tendency to leak and flood the bathroom!

Breakfast: The buffet breakfast was pleasant. Major issue was service. They did not have enough staff working on Sunday morning to cater for the large number of hotel guests attending for breakfast. The queue was was long, it took at least 20 minutes to get a table despite many empty but uncleared tables in the dining room. The staff were desperately trying to keep on top of the work load but were clearly short-staffed and there is only so much that one person can do. This is definitely not what is expected at a 5 star hotel.

Location: Excellent, in the center of Helsinki.

Would I stay here again? This was my second [and longer] stay. The hotel is popular, however this stay did not meet expectations and next time I will try another Helsinki hotel.

  • Stayed August 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank finnishbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaumont, Texas
Level 6 Contributor
106 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 30, 2014

I will admit, this was my first trip to Helsinki, so I have not stayed in any other hotels there. However, I have stayed in hotels all over the world, and have never stayed in one as excellent as this one!! Yes, the prices are high, but after all, it is Europe! My room was very large and very, very comfortable. The chairs were comfortable and the bed was absolutely wonderful!! The location of the hotel was excellent as well. I was traveling with a planned group, so we had personal transportation. But in our free evenings, there was plenty to see and do within walking distance. The best thing about this hotel was the service. The staff were very, very pleasant, and went out of their way to provide outstanding service. I missed my wake-up call one morning because I had knocked the phone off the hook. A staff member came to my room to wake me up because they saw I didn't answer the phone. I have never, ever had that happen in any other hotel. Simply put: the best hotel anywhere!

  • Stayed August 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavidWB95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
239 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed August 29, 2014

This hotel is renowned as one of the best in town. Loads of history, great public spaces and bedrooms with everything you could need.

So why just three stars? It's really hard to put your finger on it, but I didn't find this to be a comfortable hotel... and don't just mean in a physical sense. Indeed, the chairs and sofa in my room looked lovely but were hard and uncomfortable, but this is also an emotionless hotel. Not unfriendly, but a bit robotic.

There is a feeling that all this hotel needs to succeed is its location and history. That they can charge eye-watering prices in the bar because their normal clientele should be able to afford them otherwise they wouldn't be there...

Would I stay there again? Quite possible, but only for the SPG points.

I do understand that this review may not make sense to everyone and I am not sure that I have expressed myself very well.

It is quite likely that the hotel management will write one of those useless review responses in due course. I can't wait.

  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kamp

Property: Hotel Kamp
Address: Pohjoisesplanadi 29, Helsinki 00100, Finland
Location: Finland > Uusimaa > Helsinki > Vironniemi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Helsinki
#4 Business Hotel in Helsinki
#5 Romantic Hotel in Helsinki
#6 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Kamp 5*
Number of rooms: 179
Official Description (provided by the hotel):
Hotel Kamp, the historic, luxury landmark and iconic hotel originally built in 1887. Situated in the city center and in the middle of the shopping & business areas, 179 luxurious rooms including several suites. With spacious marble bathroom with separate shower and bathtub. The hotel boasts two distinct restaurants and infamous bar. Kamp Spa and private gym and sauna. In addition, there are exceptional spaces for private dinners, weddings to corporate events. ... more   less 
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Also Known As:
Kamp Hotel Helsinki

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