A very good hotel with an excellent location. The room was large enough with a good sized bathroom and wonderful shower. The beds were comfortable and the room very clean. I really liked the breakfasts with an excellent porridge, which I put Sea-Buckthorn berry jam, gosh darn good. The service was a bit hit or miss, even at dinner. The food was above board excellent and well presented. The wait staff seemed a bit uncoordinated and unsure (this was addressed when checking out, which I was very surprised and grateful), with long stretches of nothing. But again the food made up for any problems, also lovely to sit outside under a glass canapy.
A bit of problem, but again small, I truly do not like sleeping with the a/c on. This especially when the outside temperature is more than comfortable. I asked, and this was the hotel policy. I understand policy, but it sure would be nice to open a window, should one ask...easy enough to give the latch to those that ask. This was also addressed at check out and handled professionally.
I would most definitely stay here again, just hoping their window policy changes :)
- Official Description (provided by the hotel):
- Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more less
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- Also Known As:
- Haven Hotel Helsinki