I am traveling extensively in the Baltic region in June. After reviewing my itinerary I made a mistake and booked this hotel. Within a couple of hours I realized that I made a mistake. and I am not overnighting in Helsinki. The room was booked well in advance. As I thought I understood my itinerary, I booked a room (there were 3 available) as non refundable (the fully refundable rate is only 10 euros more). The hotel was contacted about THREE HOURS later notifying them of my mistake. The manager REFUSED to refund payment in full or in part. This is a very poor public relations decision. The hotel lost NOTHING except a simple transaction. Choose a customer friendly hotel!
- Official Description (provided by the hotel):
- Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Hotel Haven reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Haven Hotel Helsinki