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“Meeting hotel close to Helsinki harbour” 5 of 5 bubbles
Review of Hotel Haven

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Hotel Haven
Ranked #7 of 63 Hotels in Helsinki
Certificate of Excellence
Espoo, Finland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Meeting hotel close to Helsinki harbour”
5 of 5 bubbles Reviewed April 18, 2013

Hotel Haven's ready thought structure works. They literally think on behalf of you and reminds of deadlines closing with a friendly call. All changes was easy to made and connections with two restaurants with meeting facilities worked well. Easily connected from the Helsinki harbour - ships from Tallinn and Stockholm just outside. Also parking not too complicated and yet in the heart of the city.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Practicenjoyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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911 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Altrincham, United Kingdom
Level Contributor
219 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed April 16, 2013

We took the overnight ferry (M/S Silja Serenade (Tallink Silja)) from "Värtahamnen" terminal Stockholm to Helsinki. Arrived in the morning at "Olympia Terminal" in Helsinki; with two small hand luggage,walked towards the city centre (@ the terminal main entrance turned right and spotted the view of the city) by following the crowd; walked passed the car park by the harbor (on our right) ; crossed the main road at the end of the car park (saw a yellow/ orange bricks building) at the marked pedestrian crossing; turned into a side street (paved with cobblestones like) and walked uphill; took the immediate right and we saw the sign of the main entrance of the hotel.

Total journey took us 15-20 minutes and was lovely on a sunny day. The hotel was located at a side street but it was close the naked statue surrounded by seals by the habor & market place which could be easily located on the map. You could email the hotel for direction, we did. There were trams, and taxis outside the terminal so with heavy luggage you could use the taxis service.

On arrival we were greeted by Erkki who was professional and helpful and checked us in and helped us to plan our sightseeing trip in the city. We were impressed when he told us that we could buy the "Helsinki Card" from the hotel and also booked & reserved seats for us for our guided bus tour + gave us the city maps & directions. The other female receptionists were also helpful, friendly and speak good English.

The tour bus (was yellow/ orange) departed from the Esplanade park (behind the glass restaurant (approx. 5 minute walk from hotel). The tour lasted approx. 2 hour which we really enjoyed. Would recommend it! If you need more info. just ask at check-in, they are only too happy to help.

We had a twin room and bathroom- was spacious, with tasteful decors and comfortable with lovely furnishing and did enjoy a great night sleep. Love to have been able to open the windows but the air condition was great so it was fine. There were coffee and tea making facilities as well as good wifi.

Breakfast was served in a cosy cafe within the hotel ground which was relaxing with great and friendly service. There were great selections of hot and cold items plus champagne! Loved the traditional Finnish pie Karjalan piirakka" ("Karelian pie") & one of the lovely female staff wrote the name down for me.

The hotel was within walking distance to various tourist attractions: Senate Square, (white building), Uspenski Cathedral, bridge of love, market square.. ; shops and cafes, BigMac..; department stores: "Stockmann" (like Selfridges, John Lewis), “Helsingfors” (central train station where we would catch our train, 35 Allergro to St Petersburg). Close to the hotel, was a little store (like 7 eleven) with yellow signage, at the corner facing the naked statue where we bought bottle water and chocolates.

We visited the Viking Line terminal, “Katajanokka” (for our day trip from Helsinki to Tallinn for the following day) by Tram NO. 4 (got on at the corner stop down Unioninkatu Street with Senate Sq. on our right). We did ask the driver for our stop.
Hotel was helpful, sent us a link for Tram timetable http://www.hsl.fi/ via email few weeks before our trip.
With only a day bag and nice sunny weather, on our return journey, we walked back to the hotel (about 15 - 20 minute walk by the West harbor) which was lovely. We spotted loads of people walking along the harbor on the night we got back from Tallinn to Helsinki and we did the same.

Will definitely recommend this hotel!
Many thanks to the travelers who helped us to pick this hotel.

Room Tip: A quiet room & high floor.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lipsytravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
91 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed April 14, 2013

After traveling a couple of days per year to Helsinki I have finally found my home away from home. Hotel Haven is located a few steps from Esplanaden central Helsinki, with a lot of good restaurants and nice sights within walking distance. If you only have a couple of days in Helsinki and you would like to make good use of these then Hotel Haven is an excellent choice.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Journeyma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo, Finland
Level Contributor
57 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed April 2, 2013

Hotel Haven is nicely located, near the centre but at the same time a bit away from the noisiest parts of the city. Rooms are beautiful and stylish as the rest of the hotel. There is an attractive bar in the lobby where you can relax by the fireplace and have a nice glass of wine.

However, what made the experience for us was the uttermost perfect service. Our requests were handled with a very friendly and service-minded attitude by the front desk personnel.

We found the absolutely best hotel in Helsinki and really enjoyed our stay.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aukusti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vantaa, Finland
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed March 31, 2013

This hotel is very well situated in Helsinki. The whole city centre is within walkingdistance. Rooms are cosy and with touch of luxury (beds are exellent!) and bathroom is spa-style. Finally there was a bathtub long enough for me! All and all great rooms.
Staff is exellent and all our needs were taken care of wery well. Lobbybar is also very comfortable and with exellent service ( top selcetion of whiskeys!)
Breakfast is also top of the line. A tip for breakfast: don´t stay in the first room, go up the stairs and right you´ll find more rooms with a wiew to sea and marketplace.
We highly recommend this lovely hotel!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank JaJuVantaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, England
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed March 30, 2013 via mobile

I had an enjoyable one-night stay at Hotel Haven while on business in Helsinki at the end of February. The reception staff were excellent, very helpful. I felt genuinely welcome and looked after. Breakfast was pleasant. Unlike other hotels which have a large dining hall, it is situated in what looks and feels like a small cafe. I will certainly stay at Hotel Haven next time I'm in Helsinki.

Stayed February 2013, traveled on business
Helpful?
Thank Walker064_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed March 29, 2013 via mobile

Location, location, location!
The hotel is right next to the harbour and the city center with lots of nice shops and restaurants.
The place is really cozy and warm and has a nice modern atmosphere. The rooms are spacious, nice box spring beds and you really feel "home". The service and team really go the extra mile!
The breakfast is perfect :))
I can highly recommend the hotel and if coming back, would always stay here.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tasha-on-tour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Haven

Property: Hotel Haven
Address: Unioninkatu 17, Helsinki 00130, Finland
Phone Number:
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Helsinki
#5 Family Hotel in Helsinki
#6 Romantic Hotel in Helsinki
#7 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Haven 5*
Number of rooms: 77
Official Description (provided by the hotel):
Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more   less 
Reservation Options:
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Also Known As:
Haven Hotel Helsinki

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