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“USSR style of service”
Review of Hellsten Espoo

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Hellsten Espoo
Ranked #6 of 12 Hotels in Espoo
St. Petersburg, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“USSR style of service”
Reviewed January 5, 2012

At now 05.01.2012 we are here. Apt. number 313.
What can i say, everything is old and really heavy use..
Wen we come, 04.01, i ask to fix an door lock in toilet, reception sad ok, tomorrow... We are almost immediately went to bed and sleep, because very tired of the way, and traffic jam on the border.
Today morning i found a big spot on other side of pillowcase, same time my wife starts take a shower and found that its broken, also at the towel was a brown spot...
I went down to1st floor and once again ask to fix the lock and the shower, and change a towel and pillowcase, it was about 10:30. Girl sad ok and give me a new towel and pillowcase. After we leave the hotel and go to Helsinki. When we come back at the 16:00 the keyhole in our room was stick with a bar-code sticker(???). The lock and shower still were not fix.
So, once again I went down to1st floor and ask about. There was another girl already, she sad that in the morning i ask about fixing too late (10:30!), and man who can fix, already gone, and tomorrow is a holiday, so you can wait till Monday(4 days!)...
Well, so the lock had to repair myself, but shower still broken.

  • Stayed January 2012, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kirill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Leidschendam, The Netherlands
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 18, 2011

I was staying in Espoo for a conference in Kauniainen. The hotel is on a hill about 10 minutes walk from the station, busplatform and biggest shopping centre of Finland. The single room I had is nice and simple, with all facilities to store and prepare your own meals. The bed was good although the pillows was to small for my taste. Next to the hotel is a restaurant (with an indoor connection) where breakfast is served. The breakfast table is good and simple with a nice variety of choices and the hotel provides you with a voucher for the breakfast. During my stay of 3 nights the room wasn't cleaned or towels changed, but they told me that in advance at the desk, but I don't know if that is the same during longer stays.

Room Tip: Top floor on south side have a nice view
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nico S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Level Contributor
94 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed September 25, 2011

What can you expect for 79 EUR including breakfast during a working week? In this case, you get a relatively hard-to-find and off-located apartment hotel, a very small room cramped with a kitchenette that noone seems to have used (but the refrigerator wakes you up at night). The room has a comfortable bed and has a small, clean, bathroom. You also get a full breakfast included which contains essentially everything you need even if the inspiration is lacking. Boring coffee, but good fresh bread. The other guests seem to be students, people on training, foreign construction workers and a few people by car that likely have picked the place due to its price.
Nearby, you will have the GLO Sello hotel which is better located, nicer but also costs about 30 EUR more. I would recommend the Hellsten Espoo if price is the most important criterion for you. If not, use the Sello hotel instead.

Room Tip: Take a room larger than the smallest - even if it costs 20 EUR more. Try to get a room without a kit...
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  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BizLeisureFred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulm, Germany
Level Contributor
446 reviews
306 hotel reviews
common_n_hotel_reviews_1bd8 472 helpful votes
Reviewed August 28, 2011

The apartment was by far the biggest room I've ever had in my 15 years travelling to Finland. Nice sofa, flat TV, free Wifi and kitchenette
Special rates apply for 3+ days (no cleaning), breakfast was quite good value in this expensive city.

Note: free parking as the location is in Leppavaara, close to the Ring I - the train station is a good 10min walk down the hill and the ride takes ca. 20min to Central Station Helsinki (Metro, Bus connection) -

Room Tip: book a double even you stay alone!
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  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank joe1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 13, 2011

Location is extremely convenient, with easy access to the shopping centre and the Leppavaara station. Most offices in Espoo are also very close. Helsinki City Centre and the Airport are reasonably close.

I would recommend this hotel to everyone.

Room Tip: Don't get the single room... get the double bedroom .....
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  • Stayed September 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Anupam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St.Petersburg
2 reviews
Reviewed July 11, 2011

Big and comfortable rooms for a good price. Breakfast is included although not so varied. Situated in a quiet place and has a free parking.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with OctopusTravel

Helpful?
Thank moneyhob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 6, 2010

We stayed here on a business trip to Helsinki.
While the rooms were clean and basic (if you don't mind not having room serviced/towels changed for the 3 nights) there really was nothing much to recommend it, and it is overpriced for location and amenties.
First night we were told the bar closes at 10pm, 2nd night on arriving at the bar at 9.30pm we were informed it was closing - not encouraging as there is nothing else in the area.
Also our rooms were prepaid, but when checking in we were told they weren't and the company travel agent had to clarify that they were actually paid.
However a note in the room said it has recently been bought by Hellsten (Sept 2010) and was previously StayAt so perhaps it will improve in time.
(P.S. I suspect some of the multi-lingual 4* reviews are fictional?)

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SMcK277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hellsten Espoo

Property: Hellsten Espoo
Address: Porarinkatu 3, Espoo 02650, Finland
Location: Finland > Uusimaa > Espoo
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Espoo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hellsten Espoo 3*
Number of rooms: 100
Official Description (provided by the hotel):
Hellsten Espoo is situated in Leppavaara, one of the largest suburbs in Espoo. Sello shopping centre, one of the biggest in Finland, is less than 10 minutes walk away from the hotel. The area has great opportunities for outdoor exercise in a great running track and field stadium, which includes, for example a football field, a skiing stadium and an indoor swimming hall. In Leppavaara you can also find the most famous horse racing track in Finland. From Leppavaara train station you can get to Helsinki city centre in less than 20 minutes. Helsinki-Vantaa airport is also within a convenient distance. Hellsten Espoo has been renovated to a good standard. Several of our guests travelling in business stay here for longer periods. The front desk is open 24h. Restaurant Huivi in connection with the hotel, serves our clients from early morning to late evening. ... more   less 
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Also Known As:
Stayat Hotel Espoo

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