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“Magical Memories...”
Review of Joulukka

Joulukka
Ranked #11 of 66 things to do in Rovaniemi
Certificate of Excellence
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Owner description: Joulukka offers comprehensive experiences for the whole family deep in the mystical, authentic Lappish forest. Join the Elves in their daily chores in operating Santa's Secret Command Center or the Trolls' mighty Brotherhood. Also the Snowy Girl lives in Joulukka taking you on an exciting journey in finding Santa and his magic powers. You may also spend time doing Santa's favorite sports such as ice fishing, skiing, kick sledging and tobogganing and sit by an open fire viewing the stars and searching for Northern Lights. The highlight of the day is when the children whisper their toy wishes to Santa's ear and finish the thrilling day in Joulukka with a delicious meal.
Reviewed January 8, 2014

Our family LOVED our time at Joulukka. My children, 7 and 10, were totally captivated by Elf Jimmy and Thumppina the Troll. My 10 year old was "questioning" things about Christmas, and this brought Christmas sparkle back into his sweet eyes. It is a low key experience, but the activities, the setting, and the personalities of our elves were all amazing. Truly a magical Christmas experience. Don't miss it if you are in Rovaniemi and have children.

1  Thank JerseyJennInShanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 - 51 of 86 reviews

Reviewed January 5, 2014

If you want to experience the magic of Christmas, then I highly recommend booking tours at Joulukka when you are in Rovaniemi. We went to the Christmas Celebration on the 24th of December, and on the 27th to the Dream of Joulukka and the Guardians of Lapland (with a private meeting with Santa in between).

If you are looking for Hollywood Christmas bling, then you will be disappointed. The venue, elves and entire experience is understated and rustic with soft candles and fire-light. The best way I can describe the venue is that the buildings look like gingerbread houses. It is exactly how I always pictured Santa's home.

The elves are soft spoken and child-like and really enchanted the children. They answered the children's Christmas questions so well that it promoted the magic of the season - did you know that elves only get pointy ears after they are 500 years old! My eldest has decided she is going to go back and become an elf - only very kind people can do that!

We met the real Santa Claus and spent an hour with him. He was regal and wise and very gentle with my children (3 and 7). My children were so in awe of him that it was the quietest they had been all holiday. They could not believe that Santa knew the names of their cats, their favourite TV programmes and all their school and extra-mural interests! It is an experience I will treasure for the rest of my life.

I love everything about Christmas and the whole Joulukka experience just blew me away. It is expensive (the South African Rand to the Euro is 15:1!!), but it is definitely the best money I have ever spent on a holiday. You are guaranteed to have a small, intimate tour away from the crowds. Close your eyes to the price - you cannot put a price tag on this experience or on the wonder on your children's faces.

For people with children (and they can be of any age) or if you love Christmas, I would encourage you to visit this dreamland.

12  Thank Atheracm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2013

As other reviewers have already stated, this outing is very expensive (when travelling on the Australian Dollar). We did the Dream of Joulukka trip. Our daughters, aged 6 and 8 were totally gobsmacked by the elf Jimmy who escorted us on the bus. His voice, costume and enchanting stories captivated them.
We experienced many of the Rovaniemi attractions, and this one wins hands down. We would highly recommend it for those wishing for a special Christmas experience. The highlight of our stay.

7  Thank Shell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoulukkaElves, Front Office Manager at Joulukka, responded to this reviewResponded December 22, 2013

Dear Shell B,

Thank you for taking your time to write the review. Elf Jimmy sends his warmest regards to the little ones and they were a delight and so full of life. Elf Jimmy will remind Santa to wipe his feet next time when he visits you ;)

Very merry Christmas to Your family and hope to see you again.

Elf Elfiina

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Reviewed December 30, 2012

Firstly, this is one of the most expensive things we've ever purchased for an event that lasts under three hours - it cost about €400+ for three of us. And not the easiest to book either! The Joulukka website won't let you purchase online, doesn't accept credit cards and you have to do an international bank transfer (my bank outrageously charges £10 to do this) which is a cumbersome and scary process. Emails would quite often not be responded to until several days after (phoning was always quicker). So, in that respect, the booking of the trip needs dragging into the 21st Century, but the experience itself is worth every penny.

You're taken out to a 'secret location' which according to my GPS is 66.5 0'0"N and 26.0 0'0"E where the magic happens. Our taxi had to wait for a few reindeer to clear from the road en route, which was a lovely surprise.

You first attend Elf School for about 30 minutes and make gingerbread cookies. After that, you pop outside again in sub-zero temperatures. On our trip, the moon was out lighting the snow covered trees. We meandered our way through the forest, with candles lighting our way towards a clearing where we had marshmallows by the fire washed down with hot chocolate or hot berry juice.

After about 20 minutes here, it's off to Santa's Command Centre. This is an amazing place and very well done. And yes - you do get to meet the big man himself at the end, but I won't reveal how he appears. The attention to detail and the elves themselves are on a par with Disney. The only thing that could be improved is changing the format/script of Elf School. It's far too similar to the one at Santa Park, which is unsurprising given it's the same company. But the certificate is different, thankfully.

This was a truly magical experience that will remain in our minds and on our hard disks long after the credit card has been paid off. Our four year old was completely dumbstruck by the whole experience. Santa is very much alive and well at this location. As others have said, see it through the eyes of a child to get the most out of the trip.

This is an absolute must-do, essential trip when in Rovaniemi.

7  Thank CockneyBrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JoulukkaElves, Guest Relations Manager at Joulukka, responded to this reviewResponded February 10, 2013

Dear CockneyBrum,

Thank you for taking time to write such long review and helping us in giving some good feedback! You are absolutely right saying our booking system is not updated as we had not designed it for such rush of individual travelers rather than groups of travel agents (invoicing). However, we have now taken a step further and are able to charge credit cards upon phone orders and also we are renewing our website to a more modern online booking system later this year.

Thanks a lot for your visit and have a look at our website or email us for more information of our new programs for summer 2013 and winter 2013-2014! We absolutely loved your photos and your feedback, thanks a lot and we hope to see you with us again soon!

Yours,
Tumpiina Troll and Lottiliini Elf

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Reviewed December 29, 2012

This is a hidden place in a surroundings of Rovaniemi you just cannot find by yourself. It is its secret

Thank Maari100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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