I'll start with the good, the bad was so bad. The "Forest View Villa" (actually an ugly view of a building site) was comfortable enough inside, and the sauna was a nice extra. The location is great for kids wanting to discover Santa's village - once you've negotiated your way out of the construction zone.
BUT, €645 a night for a 1-bed / 1 sofa-bed family "Villa" with a view of a building site? It's only once you've checked in that you release what an horrendous rip off this is. For some context, you can stay at Raffles or the Victoria Falls Hotel for less. And the Nova Skyland is certainly neither of these.
And, at such an exorbitant price, you'd think they could stretch to a midday check-out rather than 11am. I know the hotel management will say they're at full capacity and need time to change the rooms, but at that price level and profit margin, when you're bandying around the word "Luxury" so much, why not hire extra staff to do the job? If guests want to sleep-in until 9am because they're on holiday, perhaps enjoy a leisurely breakfast and then maybe a pre-departure sauna, well, you simply can't do these things, then pack for a family of four before an 11am check-out without tons of rushing and stress.
Finally, the restaurant menu appears to have bear and reindeer on it. I don't know if bear is a mis-translation, but I was under the impression that bear were endangered in Europe. If they're farmed bears then, as a pragmatic vegetarian, I find that extremely problematic. In conclusion, while the staff were excellent, I see absolutely no reason to return to this hotel. Not that this review will make a jot of difference. Due to its location, it has a captive market.