We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (160)
Filter reviews
160 results
Traveler rating
99
32
15
8
6
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
99
32
15
8
6
Show reviews that mention
All reviews aurora zone northern lights rocking chairs frozen lake finnish culture aurora experience bed apartment train tour peaceful location husky safari wood fire salmon main building warm up ice fishing planned activities reindeer skins
Selected filters
Filter
Updating list...
5 - 10 of 160 reviews
Reviewed 5 weeks ago

We stayed here for one night en route to Saariselka. We were collected from the airport by a really cheerful lady and driven the 10 mins to the hotel. Walking into reception is like walking into everything you ever dreamed Finland would be; open fire, reindeer skins, rustic furniture hand -carved by elves... The lovely lady on reception showed us where to find our cabin and told us to pull our suitcases round on the sledge. It was -26 when we were there but the cabins were lovely and warm and clean with extra blankets provided and hot chocolate. We had the buffet at dinner as this had been booked for us but probably would have preferred to order from the menu as the food was running a little low by the time we arrived. However breakfast was plentiful. Finnish lager and G&T went down a treat! The tubing slope closes at 9 - we didn't realise this and only managed one go before the lights went out. All in all this was a great introduction to our time in Finland, followed up by three wonderful days in the Polar Aurora cabins in Saariselka.

Room tip: We had cabin 12 at end of cul-de-sac so no-one walking past it
Date of stay: February 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Patemans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Stayed 1 night in Aurora cabin. Nice & warm with complimentary hot chocolate sachets. Great when it's about -30 deg C outside & you need this to warm up. We were lucky to see the light which was astonishing and amazing at the same time. All this while we are snuck under the comfort of the quilt on our bed.

The breakfast was great, complete with what you would expect from hotel. Cheese, bread, milk, tea, coffee, salad, sausages, ham and even rice.

Not forgetting the views are great in every angle too. Get your camera and tripod ready to shoot away.

Date of stay: February 2020
Trip type: Traveled as a couple
Review collected in partnership with this attraction
Thank JonathanAu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2020 via mobile

Came here for a get away from it all break and had the most wonderful time. We stayed in the Aurora cabins and they had everything we needed, a great shower, 20 minutes was ample time for the two of us to have showers, tea and coffee, a fridge, ample space to hang outdoor coats and cupboard space for other clothing. The Aitta restaurant served wholesome local food that was very tasty and breakfast, although the same each day, was plentiful.
We took part in lots of activities that included an Aurora hunt, husky sledding at night, scary but very exiting to be in control, or not, of a pack of huskies. Ski mobiling through the forest and not to mention the snow shoeing in dense woodland. I must say a big thank you to Kristina our guide who looked after us during snow shoeing and passed on her wealth of knowledge to us.
Thank you to all the staff who were very welcoming and always seemed to have a smile on their face, even at -26 degrees.
We will be recommending the Apukka resort to our friends back home.

Date of stay: February 2020
Trip type: Traveled as a couple
1  Thank PaulShep61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2020 via mobile

We stayed in the aurora cabins. I felt the cabins were designed very average as compared to the rent we payed. Also there were no services, e.g. room service or complementary hot beverages at the reception, etc. Breakfast options were not that great - there could have been more options with juices, pastries, etc.
We also participated in some activities which we did enjoy e.g. snow mobile and the husky ride. For Apukka snow and fun experience, most of the planned activities were free for residents anyways. The husky and rain deer rides were just to short, so we came off feeling not getting value for money and time. I would have rather booked a long husky ride.
We also did the sauna which was good. location of the sauna could be better. Currently it faces the high way. Also they could make the experience much better with some light music and health drinks, etc. People and service is polite but nothing extravagant.
So overall value for money was the main theme here. No luxury, just bare essentials.

Date of stay: February 2020
Trip type: Traveled as a couple
Thank AmritaVk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tour operators, Guest Services / Front Office at Apukka Resort, responded to this reviewResponded February 25, 2020

Dear AmritaVk,
Thank you for the feedback. We appreciate all feedback and take all under consideration in developing our services. We are sorry to hear you feel that way.
About breakfast. There is a juice dispenser providing blueberry, cranberry and orange juice as well as fresh water. In addition to this there is berry juice and water in cans too. In the bread selection we have more local types of bread and pastry than international, as we want to serve local products to our guests.
In the brochure text about The Snow and Fun day in Apukka there is said that husky and reindeer rides are short. This is also told by the guide when you go to the husky and reindeer rides. The longer husky and reindeer rides are recommended for adults instead of the Snow and Fun. The ice sculpting and mini snowmobile riding for children are not in free use of clients staying in Apukka Resort. Sometimes clients appreciate guidance for the free equipment and how to use them, that is why we are keeping it within this activity.
About the sauna. When you are in the sauna and jacuzzi, there is a high fence covering your privacy. When using the ice sauna you only need to get out of the fence area. The ice sauna is only a short time out of the 90 min time you have the sauna department in your private use. In Finland we recommend to drink the pure tab water. The entrance to the sauna is facing the walking way to Villa Apukka and the arboretum, not the high way.
We know that service standards are different among people from different cultures. We do our best to provide good service to all our guests. We hope to see you again!
Kind regards,
Kati Nivala
Apukka Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2020 via mobile

I stayed here with my girlfriend for our anniversary. The suite was beautiful and amazing however it's double the price of the regular glass roof cabins but you don't get that much more bang for you buck. The 360° views are really cool and so is the loft style bed, however I don't feel the Komsio is worth the price tag. For the price you're charged it should come with some extra perks, after all it is a suite. It would be nice if a free sauna session was thrown in or half of your dinners or lunches. The shower is amazing and really cool but short hot water times. Not a big deal though you still get decent showers.

We also did the aurora husky tour. The tour was okay. The dogs were pretty slow and there was only 5 of them to our sled which I was surprised at. I thought we would have 6-8 but I'm sure they know if 5 is a good amount or not. They guides were really friendly and nice and we got to stop halfway for photos and to change drivers if you're in a couple or group. We didn't see the lights as it was snowing the whole time we were there which is a shame but can't be helped. They lend you warm clothes too.

The resort itself was really nice. Secluded but not terribly far away from town. The staff were super friendly and nice and always bent over backwards to make you happy (at least in my experience). They let you use the snow suits and other warm stuff for free if you want to and they have tubes you can borrow to go down a few slides they have on their tower.

The breakfast was pretty decent, however, I would like to say I wished there were more options re: pastries, juices, eggs etc. But still a decent spread and quite tasty.

The only thing I'll say is if you can afford it rent a car! The public transport is hard to navigate and sometimes can be costly!! Also this is a trip to do later in life when you're more financially stable and not for young 20 year olds. It's quite costly haha.

Overall it was a nice experience but I'm giving it 3 stars just because I didn't feel I got my value for money with the suite and I was disappointed in the dogs. Perhaps they could invent a shorter tour where you get to have more dogs on a sled and get to go faster. Just a thought. It was so beautiful up in Lapland and would recommend the area!

Date of stay: February 2020
Trip type: Traveled as a couple
Thank lachiea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tour operators, Asiakaspalvelu at Apukka Resort, responded to this reviewResponded February 22, 2020

Dear Iachiea,
Thank you for your feedback. We are happy to hear our service as good as we wish to make our guest to feel welcome as a dear friend. We appreciate your honest feedback. We hope we can use your experience when inventing our services further.
There are separate water containers in Aurora Cabins and Komsio suites. It has been investigated that the amount of water should be good for 2 persons if the water is not running when it is not used during the shower. This solution has been made as the first step towards nature friendly resort. We are happy to hear you had a decent shower taken despite this so it shows it should be enough.
The number of huskies in teams is decided by the husky owners and they do know their dogs. The dogs have been trained to take their place in the team pulling the sledge and they are eager to do it when they are chosen and harnessed in front of the sledge. The owner decides how many dogs is needed for each team so I think we have to trust them. I have been on two safaris this winter and on both times the weather was close to 0 degrees. It is too warm for the dogs, they run best in -30 degrees, which again is not that good for us human beings. In both times there were 5-6 dogs in each team and it all went well. By telling this I try to tell that the speed is not only due to the number of dogs in the team but also the weather conditions and how the snow is has a big affect on the sleigh ride.
With the Komsio suites we value your ideas. We need to reconsider all amenities and services to add the value of the suite.
We thank you for staying with us and hope to see you again in Lapland!
Kind regards,
Kati Nivala
Apukka Resort Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews