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“Nice but not that great”

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Scandic Europa Gothenburg
Ranked #30 of 67 Hotels in Gothenburg
Reviewed November 26, 2013

I stayed here to try a different location in Gothenburg. It was nice and close to the train station, which was good. However, the hotel was under construction and generally just felt a bit cramped and outdated.

The room was nice enough, the breakfast was nice enough but not enough to be worth the extra price and quality. I definitely prefer the Scandic Crown.

However, they did let me check in at 11:00, which was very nice!

  • Stayed: September 2013, traveled on business
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Thank MsSwain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakob W, Manager at Scandic Europa Gothenburg, responded to this reviewResponded November 29, 2013
Google Translation

Hej

Tack så mycket för dina värdefulla kommentarer angående din senaste vistelse på Scandic Europa samt det positiva omdömet av Scandic Crown. Det är alltid glädjande att ta del av positiva omdömen som även innehåller punkter som visar att vi har förbättringsmöjligheter. Vi på Scandic Europa hoppas att få välkomna dig tillbaka inom en snar framtid samt när vi har renoverat färdigt och därmed har möjlighet att visa upp vår nya öppna och luftiga restaurang och bar.

Med vänliga hälsningar.

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331 - 337 of 1,331 reviews

Reviewed November 2, 2013

As always with a Scandic hotel, you know what you get, however, I was very positively surprised with my room last time I stayed in Scandic Europa. Nice corner room, very little noise if any at all. The breakfast was good at always. Staff very friendly and service minded. Will assist you with anything you need.

  • Stayed: January 2013, traveled on business
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Thank JeLundgren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakob W, Manager at Scandic Europa Gothenburg, responded to this reviewResponded November 5, 2013

Hello

Thank you very much for your comments regarding your last stay at Scandic Europa. It is important for us to get such great feedback as it helps boost our confidence and it serves as a fantastic portal for our fantastic staff to receive recognition for the work they do.

I hope we will be able to welcome you back within the near future and i hope you are as excited as we are about the refurbishment that we are undertaking.

Kind regards

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Reviewed October 13, 2013

This hotel is located in the middle of the Nordstan shopping complex. The hotel is currently undergoing renovations, and particularly breakfast and the restaurant are highly provisional at the moment. The positive things about this hotel is that the family rooms were very spacious and very quiet (we were here on a weekend, so there was no construction noice), and the location is very good. The standard is much like any average Scandic, so completely OK but nothing fancy. Also, the hotel has a separate parking area in the Nordstan parking garage, which is quite reasonable for Gothenburg, at 150 SEK/night. The downside is that you need to drive to the hotel lobby first to get a parking ticket before you drive into the parking garage.

The breakfast was really the most disappointing part of our stay. Breakfast was scattered across 4-5 rooms (conference rooms?) on the first floor. I was not impressed with the selection of items or the quality of the food, for that matter.

This hotel is not very expensive, but at the rates available for this hotel, there are really many more hotels to choose from that I would prefer over this one.

  • Stayed: October 2013, traveled with family
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Thank Bugman_82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakob W, Manager at Scandic Europa Gothenburg, responded to this reviewResponded October 15, 2013
Google Translation

Hej

Stort tack för dina kommentarer gällande er senaste vistelse på Scnadic Europa. Det är väldigt glädjande att höra dina positiva kommentarer om personalen på Europa, jag blir väldigt stolt över deras professionalism. Vad gäller frukost utbudet och dess lokaler utvärderar vi kontinuerligt hur vi kan justera och förbättra med tanke på att renoveringen påverkar det estetiska. Det är mycket tacksamt att få konstruktiv återkoppling gällande vår produkt vilket i sin tur ger oss möjlighet att tänka om.

Jag tar dessa kommentarer med mig och hoppas att vi har möjligthet att välkomna dig med familj tillbaka inom en snar framtid och att ni då ser att vi har förbättrat de punkter som du har presenterat.

Med vänliga hälsningar.

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Reviewed September 23, 2013

Always use this hotel in business trips. Besides being really close to the Nördstan mall, the most traditional in Gotheborg city center it's has extremely comfortable rooms, besides an great entertaining area with pool, sauna, gym, etc. Don't forget to ask to become a scandic member. The more you stay, the better it gets to you.

Room Tip: The higher the better. One I took a room around the second floor and the window was close to the roo...
  • Stayed: October 2012, traveled on business
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Thank Ronaldo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakob W, Manager at Scandic Europa Gothenburg, responded to this reviewResponded September 24, 2013

Thank you very much for your time taken to provide us with feedback regarding your last visit at Scandic Europa.

It is always of great pleasure to receive constructive feedback regarding our establishment, especially such positive as yours. We continuously strive to enhance our operations in order to meet new challenges and thus delivering a great guest experience, therefore it is crucial for us to know how we are performing. I am also pleased to learn that you are satisfied with our Scandic Friends program, thank you for your loyalty and support.

I hope to be able to welcome you back to Scandic Europa within the near future.

Kind regards

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Reviewed September 21, 2013

Very Nice Hotel in center of Beatiful Gotherberg city.
Closer to Central Bus & tram station, Avenues, Dock & river. Very Economical too.
Internet connection is not that good, but otherwise pol Sauna, & brakefast are good.

Room Tip: Room facing towards central Station
  • Stayed: September 2013, traveled solo
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Thank 222K_trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakob W, Manager at Scandic Europa Gothenburg, responded to this reviewResponded September 24, 2013

Thank you very much for your response.

I certainly appreciate your time taken to provide us with feedback regarding your last stay at Scandic Europa.

I am also glad to hear that you enjoyed your stay with us and that you pointed out that there were issues with the internet connection. With regards to this inconvenience i am happy to inform you that we are currently undergoing a significant change of our Internet system which will result in a much better capacity adapted to current and projected consumer trends. Nevertheless, i apologize for the poor conncetivity, i hope that it did not affect any work related matters.

Kind regards

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Reviewed September 5, 2013

The hotel is centrally located next door to a huge shopping mall and just across from the central railroad station. The hotels decor was described to us as modern. (IE minimalisticheap, IKEA-ish?) furnishings and fixtures, bare walls, stark wooden floors, etc did not lend any old Europe charm to the place. As a previous reviewer put it, boring. The view out our window was even more boring/ugly, staring across a flat gravel/tar rooftop at other hotel rooms and office building windows. Their lobby area was also a modern/stark décor with an open lobby bar area with a few bar stools, tables and couches spread around, not at all a welcoming/cozy pub atmosphere. I guess the hotel caters more towards business clientele, meetings.

Our room was extremely small and narrow. There was hardly room to walk between the bottom of the bed and the wall, or try to roll two suitcases through, let alone find a place to open them. The room, bed linens, bathroom fixtures and towels were clean and the WiFi worked OK. The breakfast buffet was decent with a good variety to choose from.

  • Stayed: August 2013, traveled with friends
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1  Thank OTR_Again_IM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakob W, Manager at Scandic Europa Gothenburg, responded to this reviewResponded September 11, 2013

Thank you very much for your time taken to revert back to us regarding your stay at Scandic Europa, i am very pleased to hear that you are content with the location of our hotel. Nevertheless, it is unfortunate to hear that you are not satisfied with the interior of the hotel and the view from your room. This highlights that we have certain areas that are in need of improvement and that we have not been able to fully meet your expectations and for this i apologize. Nevertheless, Scandic Europa is currently undergoing a significant refurbishment that will result in a new fantastic open restaurant and bar concept in conncetion with our new and spacious lobby. I sincerely hope that we will be able to welcome you back to Scandic Europa within the near future.

Kind regards

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Reviewed September 5, 2013

Very good & clean hotel in the middle of the city with very nice restaurant & bar,few minutes from the central train station.he popular amusement park, Liseberg is just 2.5 km from the hotel.you can borrow a bicycle to explore the city,good sauna & gym and free wireless Internet for all.

  • Stayed: June 2013, traveled with friends
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Thank Manos T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakob W, Manager at Scandic Europa Gothenburg, responded to this reviewResponded September 11, 2013

Thank you very much for your constructive feedback regarding your stay with us at Scandic Europa. Your feedback is highly valuable to us and we take it with us for further enhancement. Scandic Europa is currently undergoing a significant refurbishment of the entrance floor that will result in a large open restaurant and bar with fantastic ambience in connection to our new and spacious lobby. We are open all the time dispite this and we welcome all feedback related to how we are performing along the way.

Kind regards

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Additional Information about Scandic Europa Gothenburg

Address: 21 Nils Ericsonsgatan, Gothenburg 411 03, Sweden
Location: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Luxury Hotel in Gothenburg
#31 Business Hotel in Gothenburg
Price Range: $139 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scandic Europa Gothenburg 4*
Number of rooms: 456
Reservation Options:
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Also Known As:
Scandic Europa Gothenburg Hotel Gothenburg
Scandic Europa Hotel Gothenburg
Gothenburg Scandic Europa Hotel

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