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“Good rate and good service for family”
Review of Scandic Crown

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Scandic Crown
Ranked #36 of 67 Hotels in Gothenburg
GreenLeadersBronze level
Rio de Janeiro, RJ
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good rate and good service for family”
Reviewed August 16, 2013

Me and my family with friends spend the weekend at this hotell, close to Liseberg and outher good places to visit in Ghotenburg. The hotel is clean, good service and good rate. Maybe the room is not the best but for the price that we get from Liseberg, it was a hotel-liseberg package, for that price it was OKEY. Free entre to Liseberg

Room Tip: All room is almost the same so it dosent metter, anyway, you dont come to Ghotenurg to sit in the ho...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 947daniell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Chef at Scandic Crown, responded to this review, October 4, 2013
Hi,

Thank you for choosing Scandic Crown when you visited Gothenburg this summer.

I am glad to read that you both enjoyed Liseberg, the city and the hotel.

Most welcome back to us next time you are in Sweden.

Have a nice day.

Best regards,
Elisabeth Thomson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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929 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
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English first
Ry, Denmark
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 1, 2013

A couple of weekends ago, my family and I stayed at Scandic Crown. We arrived early and could not get our rooms right away, but the receptionist were nice and helped us to be sure to get rooms next to each other, as we were traveling with kids.
We got back later, and had our rooms, both nice and clean. We did notice, that there was a party going on in the room at the other side of the hallway with some heavy bass and loud music, and we contacted the receptionist to have it stopped. We also talked to a woman living in the room next to the noisy room, and she complained that the problem had been there the previous night.
I made sure to contact the reception to make sure, that the music would be stopped, to make sure, that we could have quiet night, when getting back after dinner.
When we did get back, the music problem persisted. Again, I contacted the receptionist, and he assured me, that security was on the case. The music stopped some 10-15 minutes later (at around 10:30), but resumed at 1:30 AM! Again I had to contact the reception, and eventually the music stopped some 30 minutes later.
I think the hotel did not do enough to take care of this problem, especially knowing that this was not the first night with these problems.
Will I use this hotel again: Most likely not.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Søren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, August 12, 2013
Google Translation
Hej,

Tack för att du har tagit dig tid att ge oss feedback från er vistelse här på Scandic Crown i somras, den betyder mycket för oss.

Jag ber verkligen om ursäkt för det inträffade med störande ljud från ett annat rum. Ni skall som gäst självklart känna att man bor på rummet i lugn och ro och inte bli störda. Jag tar till mig detta och jobbar på att detta inte skall inträffa igen.

Hör gärna av dig nästa gång du besöker Göteborg så kanske vi kan få förtroendet, trots allt, att välkomna er åter till oss på Scandic Crown.

Vänliga hälsningar,
Elisabeth Thomson
Hotellchef
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London, United Kingdom
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 16, 2013

Ok hotel with god location and breakfast. The rooms are dated and were pseudo-clean. Internet connection did not work and was not fixed in the 24 hours we stayed there. I used the gym which also was nicely situated on the top floor. The bottom line - ok for business if you do not need internet / do not go there for a romantic retreat.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PerceptionOfReality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, August 12, 2013
Google Translation
Hej,

Tack för att ni valde att bo hos oss på Scandic Crown när ni besökte Göteborg i somras.

Jag beklagar att vårat internet inte fungerade under er vistelse, det skall det självklart göra. Dessutom så får vi under hösten ett nät med bättre kapacitet än tidigare, hoppas verkligen att detta kommer underlätta er vistelse nästa gång ni besöker oss.

Jag tar till mig åsikten om rummen, vi strävar alltid att hålla vårt hotell rent och fint.

Välkommen åter till oss.

Vänliga hälsningar,
Elisabeth Thomson
Hotellchef
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 31, 2013 via mobile

The rooms lack of modernity, tv is old not many options in channels. Room was clean and bed comfortable.
But if you like to relax, nice spa,I would stay there again just because of it.
People at the hotel friendly.not the best in town, but good.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank edisoncm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, June 9, 2013
Google Translation
Hej,

Tack för att du har valt att ge oss feedback från din vistelse hos oss på Crown här på TripAvisor.

Härligt att höra att du tyckte om vår Relaxavdelning, det är uppskattad av många gäster som bor hos oss.

Gällande vårt TV system så kommer vi att installera ett helt nytt under hösten här på Crown, det är då ett system som är mer intregerat med dagens teknik. Det kommer att underlätta både TV tittandet och uppkoppling till smart phones och läsplattor.

Varmt välkomna tillbaka till oss nästa gång du är i Göteborg. Trevlig sommar.

Med vänlig hälsning,

Elisabeth Thomson
Hotellchef
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tamworth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2013

Location is right next to the central station and within 5 minutes walk of the town centre.
The rooms are nice and cool and the food is good and the staff friendly.
Internet connection, however is a joke, keeps dropping and miss loading pages both on MAC and laptop. Every time using internet after sleep have to type in user and password again. Who ever picked the name 'scandic_easy' wifi needs to be held responsible!
ipad and iphone drop off the wifi every-time they are locked!
Will not be stopping at hotel again.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnaz4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, June 10, 2013
Hi,

Thank you for taking your time to give us feed-back from your visit with us at Scandic Crown.

I am pleased to read that our location, room, food and staff were to your satisfaction.

I am so sorry for the inconvenience regarding our WiFi connections during your visit. I can only agree to that it is very frustrating when it does not work smoothly. I will look in to this issue.

If there is anything I can do to convince you to return to Crown, please do not hesitate to contact me and I will do my outmost to make that stay more comfortable.

Once again, I am sorry for all inconvenience.

Best regards,

Elisabeth Thomson
Hotel Manager
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Travelers are raving about these Gothenburg hotels

Randers, Denmark
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 18, 2013

Location of the hotel is quite good. The hotel is completely without charm, which is especially evident in the dining area. Rooms are clean and OK, but without many normal "extras", such as minibar and soaps etc. in the bathroom.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jverne80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, May 23, 2013
Google Translation
Hej,

Tack för att du valde att bo på Scandic Crown förra gången du besökte Göteborg.

Hotellet ligger centralt i stan nära Centralstationen så jag förstår att du upplever vårt läge som bra. Jag tar till mig din reflektion att vi saknar charm, vi vill självklart få dig som gäst att känna att vi bryr oss.

Våra toalettprodukter kommer under sommaren att bytas ut till FACE Stockholm, detta är något som vi ser framemot och som vi hoppas att du som gäst kommer att uppleva som ett lyft när man besöker ett Scandic hotell.

Välkommen åter!

Med vänlig hälsning,
Elisabeth Thomson
Hotellchef
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wroclaw, Poland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 14, 2013

I had a chance to stay at this hotel more than once, but it was never my favourite option.

What I liked:
- Plenty of options for the breakfast
- Convenient location (close to the shopping mall, central station and public transportation, as well as restaurants – the Avenue is not that far away)

What could be improved:
- A few times I had a dinner at the restaurant and it was always just so-so
- There is no in-room minibar, but there is a small convenience store at the reception
- Perhaps it is just me, but I never really liked the interior (which really feels outdated) and the size of the room
- The temperature is a little below my comfort zone and there is no way to adjust it

Scandic Crown is definitely not a bad hotel, but there are better options in Gothenburg and therefore I usually book it only if my favourite hotels are no longer available.

Room Tip: Outside-facing rooms are quieter
See more room tips
  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, May 15, 2013
Hi,

Thank you for taking your time to give us feed-back from your recent stay with us at Scandic Crown.

We do appreciate that you do like our hotel despite that you pin point some areas where we can improve.

I do hope we will have the pleasure of welcoming you back to us next time you visit Gothenburg and your favorite hotel is fully booked, maybe we will become your favorite......

Best Regards,
Elisabeth Thomson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Crown

Property: Scandic Crown
Address: 3 Polhemsplatsen, Gothenburg 411 11, Sweden
Location: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Gothenburg
#24 Luxury Hotel in Gothenburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Crown 4*
Number of rooms: 338
Official Description (provided by the hotel):
Welcome to Scandic Crown! Scandic Crown welcomes guests to the very heart of Gothenburg, right opposite the central station and just a stone's throw from the charming pedestrian streets and Sweden's largest shopping centre. The hotel's central yet quiet location makes it ideal for conference and business travellers, families and anyone else looking for a chance to relax whilst having all the attractions within arm's reach. The main attractions in Gothenburg, such as Liseberg amusement park, Operan opera house, Scandinavium events arena, Ullevi stadium, fashionable Avenyn and Universeum science centre are all within walking distance, and right next to our hotel is Star Bowling activity centre, Alfons Abergs Hus (Alfie Atkins' house), and the Garden Society of Gothenburg's beautiful parks. Our hotel basement has a large underground car park. Facility When you stay with us at Scandic Crown, take the opportunity to visit our relaxation suite with its wonderful views of Gothenburg and to immerse yourself in our jacuzzi. Enjoy a relaxing and delicious meal in our Kronan Bar & Matsalar hotel restaurant. At our hotel you can hold your conference in one of our 28 meeting rooms with capacity for up to 300 participants. As our guest, you also have free WiFi and 24-hour access to printers ... more   less 
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Also Known As:
Scandic Crown Gothenburg
Scandic Crown Hotel Gothenburg

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