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“Fitness”
Review of Scandic Crown

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Scandic Crown
Ranked #36 of 67 Hotels in Gothenburg
GreenLeadersBronze level
Level 4 Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Fitness”
Reviewed May 31, 2013 via mobile

The rooms lack of modernity, tv is old not many options in channels. Room was clean and bed comfortable.
But if you like to relax, nice spa,I would stay there again just because of it.
People at the hotel friendly.not the best in town, but good.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank edisoncm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, June 9, 2013
Google Translation
Hej,

Tack för att du har valt att ge oss feedback från din vistelse hos oss på Crown här på TripAvisor.

Härligt att höra att du tyckte om vår Relaxavdelning, det är uppskattad av många gäster som bor hos oss.

Gällande vårt TV system så kommer vi att installera ett helt nytt under hösten här på Crown, det är då ett system som är mer intregerat med dagens teknik. Det kommer att underlätta både TV tittandet och uppkoppling till smart phones och läsplattor.

Varmt välkomna tillbaka till oss nästa gång du är i Göteborg. Trevlig sommar.

Med vänlig hälsning,

Elisabeth Thomson
Hotellchef
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
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English first
Tamworth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2013

Location is right next to the central station and within 5 minutes walk of the town centre.
The rooms are nice and cool and the food is good and the staff friendly.
Internet connection, however is a joke, keeps dropping and miss loading pages both on MAC and laptop. Every time using internet after sleep have to type in user and password again. Who ever picked the name 'scandic_easy' wifi needs to be held responsible!
ipad and iphone drop off the wifi every-time they are locked!
Will not be stopping at hotel again.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnaz4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, June 10, 2013
Hi,

Thank you for taking your time to give us feed-back from your visit with us at Scandic Crown.

I am pleased to read that our location, room, food and staff were to your satisfaction.

I am so sorry for the inconvenience regarding our WiFi connections during your visit. I can only agree to that it is very frustrating when it does not work smoothly. I will look in to this issue.

If there is anything I can do to convince you to return to Crown, please do not hesitate to contact me and I will do my outmost to make that stay more comfortable.

Once again, I am sorry for all inconvenience.

Best regards,

Elisabeth Thomson
Hotel Manager
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Travelers are raving about these Gothenburg hotels

Randers, Denmark
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 18, 2013

Location of the hotel is quite good. The hotel is completely without charm, which is especially evident in the dining area. Rooms are clean and OK, but without many normal "extras", such as minibar and soaps etc. in the bathroom.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jverne80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, May 23, 2013
Google Translation
Hej,

Tack för att du valde att bo på Scandic Crown förra gången du besökte Göteborg.

Hotellet ligger centralt i stan nära Centralstationen så jag förstår att du upplever vårt läge som bra. Jag tar till mig din reflektion att vi saknar charm, vi vill självklart få dig som gäst att känna att vi bryr oss.

Våra toalettprodukter kommer under sommaren att bytas ut till FACE Stockholm, detta är något som vi ser framemot och som vi hoppas att du som gäst kommer att uppleva som ett lyft när man besöker ett Scandic hotell.

Välkommen åter!

Med vänlig hälsning,
Elisabeth Thomson
Hotellchef
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wroclaw, Poland
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 14, 2013

I had a chance to stay at this hotel more than once, but it was never my favourite option.

What I liked:
- Plenty of options for the breakfast
- Convenient location (close to the shopping mall, central station and public transportation, as well as restaurants – the Avenue is not that far away)

What could be improved:
- A few times I had a dinner at the restaurant and it was always just so-so
- There is no in-room minibar, but there is a small convenience store at the reception
- Perhaps it is just me, but I never really liked the interior (which really feels outdated) and the size of the room
- The temperature is a little below my comfort zone and there is no way to adjust it

Scandic Crown is definitely not a bad hotel, but there are better options in Gothenburg and therefore I usually book it only if my favourite hotels are no longer available.

Room Tip: Outside-facing rooms are quieter
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, May 15, 2013
Hi,

Thank you for taking your time to give us feed-back from your recent stay with us at Scandic Crown.

We do appreciate that you do like our hotel despite that you pin point some areas where we can improve.

I do hope we will have the pleasure of welcoming you back to us next time you visit Gothenburg and your favorite hotel is fully booked, maybe we will become your favorite......

Best Regards,
Elisabeth Thomson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ghent, Belgium
Level 6 Contributor
103 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed May 12, 2013

I have been at several hotels in Göteborg, this is one of the better I visited. Good location, nice rooms, good bathrooms, friendly staff, good breakfast. Fair prices.

Make sure to take a room with a view on the outside, otherwise you will be breathing air from the patio when you open your window.

Room Tip: Make sure to take a room with a view on the outside, otherwise you will be breathing air from the pa...
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pieeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, May 15, 2013
Google Translation
Hej,

Va roligt att läsa att ni var nöjda med er vistelse här på Scandic Crown, det gläder oss.

Vi önskar er varmt välkomna åter nästa gång ni besöker Göteborg.

Med vänlig hälsning,

Elisabeth Thomson
Hotellchef
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 5 Contributor
74 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed April 25, 2013

This is a perfectly adequate hotel. It might be good value you if you are Swedish, but most likely not if you are from anywhere else in the world. It is very centrally located and the staff are both helpful and charming. It is a barn of a place, with a dining room that is like a school canteen and one central noisy area. Breakfast is good. Drink is very expensive in Sweden but if I am going to pay a lot of money for wine, could we please have something that is drinkable. The room was very disappointing and is one of those that I suspect are in the refurbishment programme, with tatty curtains and a TV that came out of the ark - but clean of course. This is Sweden.

Room Tip: Try to get one that has been refurbished. The older ones are very gloomy
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sibeliusLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisabeth T, Manager at Scandic Crown, responded to this review, April 27, 2013
Google Translation
Hej,

Tack för bra feedback från er vistelse här hos oss på Scandic Crown.

Det gläder oss att ni var nöjda med bl a vår frukost och att ni upplevde vår personal som charmig och hjälpsam. Jag tar till mig åsikten om bl a våra rum och framför till berörda.
Vi jobbar ständigt med att förbättra vårt hotell och dina åsikter har varit till stor hjälp.

Välkomna åter till oss nästa gång ni besöker Göteborg.

Hälsningar,
Elisabeth Thomson
Hotellchef
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aachen, Germany
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 3, 2013 via mobile

Hotel selected as one of few that accepted a pet dog albeit for extra 100 SEK per night.
Superior room was dated but large and could sleep 4 with double bed and double pull out bed.

Location close to train station, but not easy walking distance to restaurants in center.

On 7th floor the noise from the stadium across the road was clearly heard but fortunately ended before midnight.

Bathroom small but ok. Breakfast was usual Scandic standard and fine. Lunch menu a little restricted for my taste and not good enough quality for the price. Better to eat elsewhere.

Bar and restaurant closes on Sunday night, although beer and some small bottles of wine available at reception.

Overall, the impression was not worth the price so will try somewhere else next time

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BOB777877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Scandic Crown

Property: Scandic Crown
Address: 3 Polhemsplatsen, Gothenburg 411 11, Sweden
Location: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Gothenburg
#24 Luxury Hotel in Gothenburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Scandic Crown 4*
Number of rooms: 338
Official Description (provided by the hotel):
Welcome to Scandic Crown! Scandic Crown welcomes guests to the very heart of Gothenburg, right opposite the central station and just a stone's throw from the charming pedestrian streets and Sweden's largest shopping centre. The hotel's central yet quiet location makes it ideal for conference and business travellers, families and anyone else looking for a chance to relax whilst having all the attractions within arm's reach. The main attractions in Gothenburg, such as Liseberg amusement park, Operan opera house, Scandinavium events arena, Ullevi stadium, fashionable Avenyn and Universeum science centre are all within walking distance, and right next to our hotel is Star Bowling activity centre, Alfons Abergs Hus (Alfie Atkins' house), and the Garden Society of Gothenburg's beautiful parks. Our hotel basement has a large underground car park. Facility When you stay with us at Scandic Crown, take the opportunity to visit our relaxation suite with its wonderful views of Gothenburg and to immerse yourself in our jacuzzi. Enjoy a relaxing and delicious meal in our Kronan Bar & Matsalar hotel restaurant. At our hotel you can hold your conference in one of our 28 meeting rooms with capacity for up to 300 participants. As our guest, you also have free WiFi and 24-hour access to printers ... more   less 
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Also Known As:
Scandic Crown Gothenburg
Scandic Crown Hotel Gothenburg

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