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“Terrible restaurant”

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Quality Hotel 11 & Eriksbergshallen
Ranked #10 of 67 Hotels in Gothenburg
Certificate of Excellence
Reviewed November 28, 2012

We went for a late dinner at the restaurant on the top floor. The waiters ignored us for a very long time. We got the attention at last, and we ordered dinner and beer. The waiters forgot us again, even though we tried to give them a signal that we wanted more to drink. After waiting a very long time we decided to leave. Asked at the waiters at the bar if we could pay and it was ok. The bill was wrong and we told the waitress what we had ordered. We informed that we had not ordered the most expensive beer and the waitress became irritated. We were then told that she could not change the bill and we had to wait for another waitress. When the same waiter finally came back, she had nevertheless changed the bill so that it was correct. We also talked with the waiter who had been at our table and he confirmed that the bill was wrong. We finally got paid but we did not receive a single smile from the waiters. We left thirsty and irritated.
This restaurant is NOT recommended.

The next day we ate at the RIVER CAFE and experienced a completely different service. They served great food and provided an excellent service.

  • Stayed: November 2012, traveled as a couple
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1  Thank Tone2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 25, 2012

Stayed at Hotel 11 in Gothenburg while on business. The rooms are dated, but clean. The great thing about the hotel is that there are nice jacuzzi and spa facilities to complement a conference. The hotel is approx a 10 minute drive from the central train station, close to the water and taxi boats. The hotel has nice food, both lunch and breakfast.

  • Stayed: November 2012, traveled on business
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Thank Annikajeanette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

this is a great hotel to stay during the congress that are held in this hotel. the rooms are very functional, comfortable and trendy. it has a great bar in the 6th floor that is under improvements. the staff is helpful and friendly.

  • Stayed: September 2012, traveled on business
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Thank ivangcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

This is a really comfortable and nicely designed Hotel (being an old ship building facility).
Its location on the water front is great (for morning or evening wake).
There is a ferry terminal very close by if you wish to get into Gothenburg city.

There isn't any coffee tea facilities in the room, but the front entry area does have this facility, the breakfast facility is good too (down on the ground floor).

Room Tip: As this Hotel is on the other side of Gothenburg and the Hotel does not have a shuttle bus, taxi far...
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  • Stayed: September 2012, traveled on business
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Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2012

I stayed at this hotel several time during my business trips to Goteborg. I found it as a best compromise between location and nice sourrunding.
Hotel is located in one of the best area of Goteborg.
Really good breakfast was offered everytime I stayed there. The bar on 6th floor is excellent for nice afterwork dinner.

Remember that you can get free "24h public transport ticket" from reception.

Room Tip: ask for free public transport ticket higher floor has better views
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  • Stayed: February 2012, traveled on business
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2  Thank huba1huba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2012

I stayed in this hotel on business, and was pleasantly surprised that it felt welcoming and actually quite 'homely' when I walked into my room. It was a good size with plenty of light - floor to ceiling windows and a nice view over the sea. Comfortable beds and peace and quiet for a good night's sleep. I'm told it is very nice to walk along the waterfront, though I didn't get the chance to.

On the downside, there was no room service and no tea and coffee making facilities in the room, which wasn't great for evening working - dinner for two nights ended up being wine gums and crisps from the minibar!

  • Stayed: September 2012, traveled on business
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Thank ShropshireSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2012

This hotel in a converted shipbuilders warehouse is very modern while retaining some of the original features.
It is right on the river with fantastic views and a regular ferry boat to take you into town and other points along the river.
There is an excellent bar and the breakfast caters for all tastes.

Room Tip: There are various types of rooms but the rooms with balconies are great for sitting out and enjoying...
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  • Stayed: September 2012, traveled with friends
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Thank Moland1799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Hotel 11 & Eriksbergshallen

Address: Maskingatan 11, Gothenburg 417 64, Sweden
Phone Number:
Location: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Gothenburg
#9 Luxury Hotel in Gothenburg
#12 Romantic Hotel in Gothenburg
#13 Business Hotel in Gothenburg
Price Range: $119 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel 11 & Eriksbergshallen 4*
Number of rooms: 259
Official Description (provided by the hotel):
Panoramic view of city, modern design, located by the waterfront, city location. ... more   less 
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Also Known As:
Quality Hotel Gothenburg
Quality Inn Gothenburg

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