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“Bottom Service!” 1 of 5 bubbles
Review of Jensen’s Bofhus

Jensen’s Bofhus
Ranked #163 of 232 Restaurants in Vasteras
More restaurant details
Restaurant details
Good for: Large groups, Kids, Families with children
Dining options: Lunch, Dinner, Highchairs Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Store boffer - sma priser
Vasteras, Sweden
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Bottom Service!”
1 of 5 bubbles Reviewed September 2, 2012

The service is completely worthless, negligence, unpleasant.
That they still have guests in the restaurant, I can not understand.
Even the restaurant manager / managers behave in the same way, so what can you expect from waiters / waitresses!

  • Visited September 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
2 Thank moa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Visitor rating
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    45
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Terrible service, rude waitresses, decent food.”
1 of 5 bubbles Reviewed August 27, 2012

The service at most restaurants in Sweden is average to poor but Jensen's in Vasteras takes it to a new bottom low. Half the restaurant is closed during rush hours because they are under staffed. The waiting time is horrible and on top of that the waiters and waitresses are rude. The food is decent and cheap but eve with the low price it isn't good value. Jensen's doesn't have a contact email on their website so you can't complain. Bottom line? Steer clear of this place or you will be disappointed.

    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
3 Thank Ahogrelius.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Average”
3 of 5 bubbles Reviewed June 7, 2012

It wasn't too bad - it came out cold, but they took it back, when it came out again it wasn't too much better but passable.

Visited May 2012
Helpful?
Thank Gnik_999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Italy
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“What is the service at Bofhus Västerås?”
1 of 5 bubbles Reviewed May 2, 2012

Clearly at Bofhus Västerås the personnel has no idea of what service is and how the customers should be treated.
And if you clarify this to them, they tell you that you are not nice with them.
A phone call to the management, confirmed that this behavior is fully ok with the management, at least of Bofhus Västerås.
Clearly not an american philosophy, at Bofhus, BUT.....
from the tip (money) point of view, oh yes, Bofhus follows USA!

You get the bill, and the weitress/weiter asks you to enter the final sum, implicitaly asking you for the tip.
Well, to get the tip, you need to behave accordingly. Sorry for that.
One customer is lost for at least 5 years.

Visited April 2012
Helpful?
6 Thank ServiceMinded_ITA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uppsala, Sweden
2 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“It seems they don't want customers”
1 of 5 bubbles Reviewed February 27, 2012

Having checked their opening times (closing at 10 pm), I arrived at 8.50 one evening with my family. I was then told that they don't accept new customers after 9 pm. I pointed out that 9 pm was still 10 minutes away but was told that the kitchen would not accept new customers. A sign on the door said that new orders were accepted until 9.30!

The food? No idea!

It seems that this restaurant does not want any customers. We went to Ruffino across the street instead. That is a place I can really recommend!

Visited February 2012
Helpful?
5 Thank lheriksson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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