We planned to stay 5 nights and have ordered well in advance - we received two rooms with no day light with the view to dirty breakfest tables.
After intervention we could change one of the rooms - not even better. As the buses stop there with people just stying overnight they start their airconditioning about 6 am infront of your window....The rooms were not cleaned, when arriving the toilett was completely dirty and we had to call for service which finally arrived 30 minutes later. Breakfest was a disaster - when the bus tourists took everything for their tour - nothing remainded for guests coming later. Service Staff was not able to keep the breakfest tables clean. Asking for napkins - service did not what to understand or did not understand what they have to do, etc. etc.
- Official Description (provided by the hotel):
- Clarion Hotel Plaza is a full service hotel in the heart of Karlstad. The hotel has been under renovation 2013-14 and today it's the most modern hotel in the city with a brand new look. We offer 131 rooms and suites, 11 conference rooms, relax area with gym, jazuzzi and sauna and our popular restaurant - Kitchen & Table. Our fantastic staff dare to be different and will greet you with passion. It won't take long before you feel like home when staying with us. We wish you a warm welcome to Karlstad and to Clarion Hotel Plaza! Clarion Hotel(R) - Service with Passion ... more less
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- Also Known As:
- Radisson Karlstad
- Karlstad Radisson
- Clarion Hotel Karlstad