A booking with Castelo brought my girlfriend and I much headache. Online, we booked the a 2 bedroom facility for 21 nights during our stay in Koh Samui. Upon room contained one bedroom and not two. What was considered the second bedroom was a fold down sofa in the dining room. This was not what we expected from the description of a two bedroom apartment. Upon complaining to the owner and trying to cancel he did nothing to help with the miscommunication. With a broken air conditioner, tacky decoration, and multi colored ceiling lights we left. It was unfortunate that we had to pay for 22 nights but it was worth it to spend extra and get away. If you are looking for a condo to sit and relax in during your stay in Koh Samui I would advice against Castelo.
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