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“Best Location; excellent water views”

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Sheraton Stockholm Hotel
Ranked #22 of 155 Hotels in Stockholm
Certificate of Excellence
GreenLeadersSilver level
SF Bay Area
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Best Location; excellent water views”
Reviewed September 5, 2013 via mobile

We stayed in the Sheraton Stockholm for three nights before a cruise in August and were lucky enough to snag one of the waterfront balcony rooms overlooking the Gamla Stan (old town). We had coffee on the balcony each morning and one alfresco dinner. The view was spectacular. The breakfast was good, and wifi was included and worked well. The Sheraton provided a wheel chair free of charge for our visit, which really helped us to get around and enjoy the city more. The staff was very helpful in making dinner reservations as well. Overall, a great experience.

Stayed August 2013, traveled as a couple
Helpful?
Thank Marilyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, September 9, 2013
Dear Marilyn G,

Thank you for letting us and the Tripadvisor users know how your August trip to Stockholm turned out. It is fantastic to hear you felt so well taken care of, and that you were able to enjoy the balcony for coffee and get a glimpse of beautiful Stockholm, from above.
The weather has really been exceptional this summer, and as we are now moving in to the autumn season we share many lovely moments with our wonderful guests.

I wish you warm welcome back to the Sheraton Stockholm Hotel and should you have anything special on your mind - please feel free to contact me directly. I will make sure you feel at home away from home also in the future.

All the best and warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (596)
Date | Rating
  • Arabic first
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Sweden
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 4, 2013

Very best location within Walking distance to City Hall, Vasa Museum, Royal Palace and old Town in Stockholm. Easy access to NK and shopping streets and this is so important for Chinese Tourists who love shopping !
The concierge is friendly and efficient, lobby bar and restaurant are cozy, safety in guest elevator and code to toilet in the lobby, internet center etc.
I also feel so easy to rent car at Sixt next door, and park the car in the hotel basement garage.
For rooms in size and luxury, it is not that top level compared to Sheratons in China, but much more spacious than most of the hotels in central Stockholm.

Room Tip: Check the room details at their home page and it helped to choose the right rooom based on your budg...
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OmniaResor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, September 6, 2013
Dear OmniaResor,

Thank for your review. Your nice words has been shared with everyone in the team here at the Sheraton Stockholm Hotel.
Our location is indeed one of the best ones in the city and I am so happy you were able to see and do all the things you had in mind when coming to Stockholm.

I hope you had an enjoyable journey home, and should you ever plan a new exciting trip to us; please do not hesitate to contact me directly.

Until we see you again, we remain at your service.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 4, 2013

It's always a pleasure to stay in Sheraton in Stockholm. Comfortable beds, spacy rooms and an super excellent breakfast. Do I need to say more? Sheraton is always the number one choice when I'm visiting Stockholm.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, September 6, 2013
Dear Mal L,

Thank you very much for your absolutely amazing review! I love to hear about your visits to the Sheraton Stockholm Hotel. Do I need to say more? Your fantastic words have been shared with my team and we hope we will have a chance to see you here soon again.

We promise to not only meet but once again exceed your expectations.

Warm regards and warm welcome back,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Estero, Florida
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 4, 2013

We had a lovely room and this Sheraton is centrally located so touring is close. The bathroom was tiled with marble and the towels were soft. In addition, the breakfasts were terrific with lots of choice to start your day.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, September 6, 2013
Dear sk8nski,

Thank for taking the time to put your excellent comments here on Tripadvisor. It is just great to read your feedback on us, the Sheraton Stockholm Hotel. Breakfast is the best meal, and I am glad we could make you feel energized by the choices we offer.

I hope you will have a chance to come back one day. Should you have any further comments, please feel free to let me know.

All the best and warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 3, 2013

Spacious rooms with extremely comfortable bed, nicely furnished modern decor, very clean rooms with wood floors. Large marble bathrooms with large counter space. Everything needed for a comfortable business or leisure stay is provided.

Friendly staff and centrally convenient location makes the Sheraton a wonderful choice when visiting Stockholm.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank workhardplayhardx5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, September 5, 2013
Dear workhardplayhardx5,

Thank you for choosing to stay with us here at the Sheraton Stockholm Hotel, and for taking the time to post your lovely review here on Tripadvisor.
Nice words and comments from our fantastic guests are what keeps us going, and I hope we will have the chance to see you back one day – I promise we will always take good care of you.

All the best and warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 3, 2013

we arrived with a large group from a cruise ship, and had to wait for our room, due to the fact that we arrived right off the ship in the morning. We took our time around the city on a hop on / hop off tour that was fine, and then made our way back to the hotel in time to check in. Found the room to be fine, typical Sheraton standard, but good enough. View from the room was not good....looked into a courtyard which was pretty grim. Great location, staff helpful, especially the young man that checked us in.

Room Tip: As for a room with a view to the outside. Our room was inside looking at a set of other guest rooms...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, September 5, 2013
Dear John W,

Thank you very much for your feedback here on Tripadvisor.

This summer has, as all summers, been busy with many cruise ships and passengers passing through Stockholm and the Sheraton Stockholm hotel. Just as it should be, but at the same time it can mean a busy atmosphere with many guests in the lobby area.

When it is possible; we offer our guests to upgrade to one of our Superior rooms at an upgrade fee, but in the summer we are often not able to do that as the rooms are already booked. Our Superior room type is the most popular one, and I hope that we can secure one of these rooms for you if you ever come back to us.

Just let me know and I will arrange everything on forehand.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol Hope, Newfoundland
1 review
Reviewed September 3, 2013

Very nice service, good rooms, drop by the Casino for some evening fun. The staff are friendly and helpful. Located in the middle of the city within walking distance from many tourist attractions. The sweedes are very nice people, you can pet them, but never feed them or you will not get rid of them.

Room Tip: get a room towards the water
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank evenlongva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, September 5, 2013
Dear evenlongva,

Thank you for your review and feedback on your October visit to Stockholm and us last year. Great to hear that you had a good time (and interesting to read how you experience the Swedes!)

Hope to see you back one day, where we will have the opportunity to show you that service is still top notch here at the Sheraton Stockholm Hotel.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Stockholm Hotel

Property: Sheraton Stockholm Hotel
Address: Tegelbacken 6, Stockholm 111 52, Sweden
Phone Number:
Location: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Stockholm
#4 Spa Hotel in Stockholm
#12 Business Hotel in Stockholm
#13 Family Hotel in Stockholm
#17 Romantic Hotel in Stockholm
#19 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Stockholm Hotel 5*
Number of rooms: 465
Official Description (provided by the hotel):
Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall. ... more   less 
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Also Known As:
Sheraton Stockholm
Stockholm Sheraton

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