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“Clean, Quiet, and Expensive” 5 of 5 bubbles
Review of Sheraton Stockholm Hotel

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Sheraton Stockholm Hotel
Ranked #21 of 158 Hotels in Stockholm
Certificate of Excellence
GreenLeadersSilver level
Philadelphia, Pennsylvania
Level Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Clean, Quiet, and Expensive”
5 of 5 bubbles Reviewed June 18, 2013

We stayed here six nights in June for a conference at the Stockholmsmassan (convention center). The rooms were very nice with wood flooring, relatively large and clean bathrooms with lots of counter space. Unusual for a European bathroom in my experience (the counter space, that is). No "hotel smell", I suspect the lack of carpeting is to be credited. Bed was comfortable and the room was unusually quiet, couldn't hear any of the neighbors at all. Our room looked out over a courtyard so we had no street noise. Since the sun rises at 3:30AM and Sets after 10PM this time of year, the heavy curtains were welcome to block out the light for us jet lagged travelers.

The location is central - easy access to trains, restaurants, shopping and sights. The WiFi is a little finicky and expensive 100SEK/24hours - only 3 devices allowed per room which is a problem if you have two people attending a conference each with laptops, iPads, and cell phones.

One of the nicer hotel rooms I have ever stayed in. The lobby is serviceable - didn't eat at the restaurant other than the included breakfast - eggs, pancakes (somewhere between crepes and pancakes), bacon, some fruit and cereals.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TimPA1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, June 19, 2013
Dear TimPA1004,

Thank you for your review and fantastic feedback on your six night visit to Stockholm and us.

We love to hear that we did not only live up to your expectations, but also exceeded them. Your nice words: “One of the nicer hotel rooms I have ever stayed in”, have been shared within all departments.

The light this time of the year is really amazing up here in Scandinavia. The summer is relatively short but fantastic, especially this time around Midsummer.

No matter the occasion, leisure or business, you are always welcome back to us to enjoy our hospitality.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,334 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (589)
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English first
Torrox, Spain
Level Contributor
120 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 18, 2013

We stayed for three nights. Both the rooms were looking into the courtyard, but we didn't spend much time in the rooms. Nice bathroom and excellent beds - of course. But Sheraton miss the feeling, not only because it is big, it is too American for me. Breakfast not included that's a shame!
In both bathrooms we missed a toilet-brush...

Room Tip: High up in the building, and with windows overlooking the water.
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  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mariaispanien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, June 19, 2013
Dear mariaispanien,

My team and I here at the Sheraton Stockholm Hotel would like to thank you for your comments here on Tripadvisor.
We are glad to read you are happy with your stay, but it is a bit sad to hear you feel we are missing some feeling. Our aim is that everyone should feel comfortable and happy with the choice to stay with us.

Thank you for the time and hopefully we will see you back one day!

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay, United Kingdom
Level Contributor
142 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed June 17, 2013

Nice spaceous hotel in good location in Stockholm. Ideal for the arlanda express (5 minute walk). Very comfortable bed. No view (was into a courtyard). Was expensive but everything appears to be in Stockholm.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Clarker63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, June 18, 2013
Dear Clarker63,

Thank you very much for your excellent rating on your visit to us here at the Sheraton Stockholm Hotel. We sincerely appreciate your thoughts. If there is anything else you would like to share, please feel free to contact me directly.

You are always warm welcome back to stay with us.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 16, 2013

The hotel is a short walk from Central Station after catching the very convenient Airport Express train. The lobby contains a small bar and entrance to the restaurant. There is also a coffee shop there with decent Flat Whites. I had the good fortune to stay on the Club Lounge Floor. The club itself is small but high quality with great service. I was given good directions to a lovely run by the water very close to the hotel. There are computers and a printer for use as well as a TV running BBC news, food and drinks. Including a Nespresso machine with large selection of pods and milk frother. The room was clean and functional but sometimes the bathroom had a bit of a drain smell to it. Iron and ironing board are provided in the closet. The pedestrian shopping centre is close by, as is the old town. Taxis are easy to catch from the hotel and take credit cards. But I recommend the public transport in Stockholm. Or walking in this lovely city. Recommended.

Room Tip: Check out the price difference for the Club Level. It is very good and convenient for breakfast and...
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Yorkie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, June 18, 2013
Dear Yorkie8,

Thank you for your nice words. The team and I are glad to hear that you choose to stay at the Sheraton Stockholm Hotel in a Club room during your visit to Stockholm.
Enjoying some quality time in the Club lounge with a cup of Nespresso coffee and a Swedish homemade cookie is never wrong. At the same time you can relax and connect to friends and family as we offer wifi for free in the lounge – very convenient.
Your comment on the bathroom has been noted and we are looking in to it.

You are always welcome back to stay with us and please let me know if there is anything special we can do for you.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed June 14, 2013

The Sheraton Stockholm is an above average Sheraton, clean and modern with very comfortable beds. It is on the pricey side, but that is true of everything in Sweden, so it is not unusual in that regard. Just don't go there expecting to find a resort class hotel. While it is listed as a 5 star hotel, I think this is a bit generous. The hotel location is very good, just a short walk from the old town.

  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MontrealSoxFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, June 17, 2013
Dear MontrealSoxFan,

Thank you for taking the time to comment on your stay here at the Sheraton Stockholm Hotel. Much appreciated by me and the team.
Glad to hear you had a good time here in Stockholm. Should you have any further thoughts you would like to bring forward to us, please do not hesitate to let us know. Hope to see you back in a not too distant future.

I would like to add that the Sheraton Stockholm hotel is an international upscale hotel. We do not participate in any local or international star ratings and we are not advertised as such via our marketing collateral.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meilen, Switzerland
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 13, 2013

We stayed from 29 May until 2 June in the Sheraton and will always remember it. We felt almost "at home" right from the beginning, when we were welcommed by the concierge and the very competent receptionists.
I cannot say one bad word as the whole stay was one great experience. The room was big and very comfortable to stay for a few nights. And the breakfast buffet was just perfect for us! When we come back to Stockholm, we definitively stay again in the Sheraton. Thanks to all the staff (also in the back) who made this happen!

Room Tip: Club Rooms have access to the Club
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travelalot67_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, June 24, 2013
Dear Travelalot67_10,

Thank you for your excellent feedback here on Trip Advisor. It is absolutely great to take part of your warming review and it makes me especially happy to read about or staff and how you experience our guest services.
I hope you will come back to us one day and should you decide to come this way again; just send me a note in advance.
I will make sure you are, yet again, very well taken care of!

Warm regards,

General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed June 13, 2013

Downtown Stockholm is currently under construction and hotel is surrounded by a lot of excavation. However it is still ideally located close to everything good Stockholm has to offer:
Central train station is a few minutes walk away and you can reach the airport very conveniently using the fast express train "Arlanda Extress". From the Central Station you can also take local trains that run fast, clean, cheap and conveniently to all sort of other destinations in the suburbs.

The old town is also located within walking distance and you can enjoy a stroll and a great dinner in one of the many restarants.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JustMe4u2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Igor B, General Manager at Sheraton Stockholm Hotel, responded to this review, June 24, 2013
Dear JustMe4u2,

Thank you for taking the time to put your comments here on Tripadvisor. We appreciate all feedback and are glad to hear you had a comfortable stay

The summer is here and it is great you could experience fantastic Stockholm in full bloom. Although there is some remodeling taking place downtown, this is not really effecting us.
I hope you will have a new chance to visit us in the future and when it is time, please do not hesitate to let me know.

Warm regards,
General Manager
igor.buercher@sheraton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Stockholm Hotel

Property: Sheraton Stockholm Hotel
Address: Tegelbacken 6, Stockholm 111 52, Sweden
Phone Number:
Location: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Stockholm
#4 Spa Hotel in Stockholm
#12 Business Hotel in Stockholm
#13 Family Hotel in Stockholm
#17 Romantic Hotel in Stockholm
#17 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Stockholm Hotel 5*
Number of rooms: 465
Official Description (provided by the hotel):
Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall. ... more   less 
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Also Known As:
Sheraton Stockholm
Stockholm Sheraton

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