It is located in the heart of the city and all amenities are nearby, it has really nice view and located very near to central station and old city. Excellent service and a very good dining area and bar. A very good hotel for business traveler.More
It is located in the heart of the city and all amenities are nearby, it has really nice view and located very near to central station and old city. Excellent service and a very good dining area and bar. A very good hotel for business traveler.MoreShow less
How nice and thoughtful of you to put your review here on Trip advisor. I am glad to hear you had an excellent time with us here at the Sheraton Stockholm Hotel.
Our goal is to always offer best possible service and it great to read you felt well taken care of during your business trip. .
We look forward to seeing you many more times and if there is anything I can do for you, please do not hesitate to let me know.
Excellent location. Everything you need is within 5-10 minutes walking. Airport express also within walking distance. Very good service. Experienced staff. Nice rooms. Beautifull view. I will be back.
A huge thank you for taking the time to comment on your excellent experience here at the Sheraton Stockholm Hotel. It is very thoughtful of you and I love reading your review. Happy guests are what keeps us going.
I have shared your comments with everyone and we cannot wait to see you back. Stockholm is a hidden secret up here in the North and there are plenty of more things to explore.
Warm welcome back and warm regards,
I've stayed at a number of hotels in the Stockholm area and this is as good as they get. By that, I mean the hotel is merely average by international standards, but the other hotels where I've stayed in Stockholm were not as good as this.
I love the lobby bar and the abundance of power outlets in the room. The hotel was very clean and the staff was extremely polite and easy to talk to in English, which comes in very handy for a guy like me. The restaurant was as good as could be expected and about on par with the other similarly priced restaurants in Stockholm.
The proximity to the main train station is a huge bonus as I find the Arlanda Express ideal for getting to and from the airport when I visit. It saves me a ton of time and money over a taxi or hired limo.
I recommend the Sheraton Stockholm for business travel, but don't expect true luxury.
Thank you for your feedback here on Trip Advisor. It is great to take part of your feedback and it makes me especially happy to read about or staff and how you experience our guest services.
I hope you have plans to return to us one day and should you decide to come this way again (why not a Summer trip when the entire city is green rather than white?) just send me a note in advance.
I will make sure you are, yet again, very well taken care of and show our ability to meet international standards.
As a long standing SPG Platinum member I have a reasonable handle on what separates great hotels from good hotels. This hotel falls in the latter category. It will just tick all the boxes but not leave you longing to return. It reminded me of an average semi rural American hotel with Norwegian/Australian prices!
Clean and whilst old style rooms, they have been renovated but to a cost it seems
Generally great staff
Wonderful breakfast at 360;
Front door staff who seem permanently missing - never was I offered assistance with the luggage
Slow check in - we arrived at 4.10pm and a room was not available until 5.45pm
Thank for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay here at our hotel.
I must admit that your review leaves me a bit disappointed; reading that you, one of our valued SPG Platinum members, were not completely happy with your visit.
We believe in providing great service in all areas and I must admit that this time it seems we did not altogether succeed in adding something extra to your stay.
Should you ever plan to return, please do not hesitate to let me know and I will personally make sure you are much better cared for.
Located 5 minutes walk from the central (overground) railway station and 2 minutes from the underground / metro station and 5 minutes max onto Gamla Stan island, this hotel offers a superb location in the city from which to explore beautiful Stockholm.
The service is typically very good to excellent. All staff speak fluent and confident English. The bar is reliably busy and unsurprisingly quite expensive. The adjoining espresso bar on ground floor serves nice coffees and lovely cakes, and the staff are delightful. Free wifi is available in the lobby, bar and espresso bar.
Our room was large, well furnished, clean and comfortable. Sadly we were on the wrong side of the building to have a water view. Breakfast offered a wide choice of high quality drinks, cereals, breads, fruit and hot foods. We would definitely use this hotel again and would recommend it to friends and family.
Thank you for taking the time to put your comments here on Tripadvisor. We appreciate all feedback and are glad to hear you had a comfortable stay
The spring is here, summer is approaching fast and I hope you will have a new chance to visit us. When it is time again, please do not hesitate to let me know, and I will make sure we arrange a nice room with a view of Lake Mälaren and the City Hall.
The Sheraton Stockholm is one of the nicest, best located hotels in Stockholm. I am a frequent guest/reward member of several of the other top chains, but Sheraton treated me like a regular customer. I paid to upgrade to the club level and it was well worth it. The staff was very friendly in the club, food was excellent! My favorite part of this hotel was its location as I wanted to be in walking distance to Old Town and Stockholm's top restaurants. I will definitely be visiting here again!
Dear Kathy P,
Thank you for your review and fantastic feedback on your visit to Stockholm and us. We love your energy and your loyalty. It is just great to hear that we did not only live up to your expectations, but also exceeded them.
Nice words from a nice guest: “I will definitely be visiting here again”, is probably the best feedback we could ever get, and your comments have been shared within all departments.
No matter the occasion, leisure or business, you are always welcome back to us to enjoy our hospitality.