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“Great Location Great Breakfast” 4 of 5 bubbles
Review of Sheraton Stockholm Hotel

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Sheraton Stockholm Hotel
Ranked #21 of 158 Hotels in Stockholm
Certificate of Excellence
GreenLeadersSilver level
Midland, Texas
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Great Location Great Breakfast”
4 of 5 bubbles Reviewed October 23, 2012

We stayed in this hotel for 2 nights prior to a cruise. The location is great and we were easily able to walk to several attractions including Gamla Stan and the newer parts of Stockholm. Staff was friendly and helpful. Our room package included breakfast and we thought it was quite good with a large selection. Rooms are adequate size. The bathroom is a bit cramped, but ok. Bed was comfortable and the room was quiet, as long as the windows were closed. But there is a lot of traffic and rail activity nearby, so with the window open it was too noisy. We would recommend this hotel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Seismo_mid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, October 25, 2012
Dear Seismo_mid,

Thank you very much for your review and feedback on your September visit to us here at the Sheraton Stockholm Hotel. We sincerely appreciate your choice and recommendation.
Stockholm is a very nice city and we hope we will see you here again sometime in the future.

Until then I wish you all the best.

Warm regards,
Paul Peters, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,334 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed October 22, 2012 via mobile

Thanks for making the wifes birthday that little special by your lovely gesture. Very central hotel just 10 mins. From Arlanda express station. We stayed in a club room on the 7th floor # 708. No complaints at all except for the wifi which seemed non existent but worked fine in the club lounge and lobby. Clean and functional rooms. Bathrooms on the smaller side. Nice views even on a cloudy day. Recommended busy hotel. I would rate it a 4 star+ hotel.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 01480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, October 24, 2012
Dear 01480,

Thank you very much for your review and for choosing to stay with us. Birthdays are important to celebrate and it is absolutely fantastic to hear that we made a difference during your stay. It was a great pleasure for us to arrange something nice for your wife on her day.

Hope to see you again, maybe to celebrate your own birthday next time?

Warm regards,

Paul Peters,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ctyankee20
Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed October 21, 2012

Three star type phyiscal plant but extremely helpful staff. Building is in a fairly unattractive part of town but centrally located near the train station. Manages to be efficient and modern (wake up calls on time, decent sized modern rooms) but lacks the charm of a local or older hotel (modern building no local charm).

Room Tip: I ended up facting the interior courtyard made the room a bit dark. On the other hand I'm not su...
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ctyankee20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, October 22, 2012
Dear ctyankee20,

Thank you for sharing your thoughts on your recent stay with us. Great to hear that you would consider coming back, and maybe try on of our Superior rooms with a view of Stockholm.

Should you decide to do so, please let me know on forehand and I will make sure we will arrange everything to your preferences.

Warm regards,
Paul Peters, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed October 15, 2012

i was exhausted from all this travel, and was hoping the sheraton would be in close proximity to the train station! thankfully, it was only about a 10/15 minute walk (after getting my gears in place) outside of the arlanda express.

the reception was buzzing with traffic, people checking in and out, they have a bar / restaurant on the main floor and a coffee shop right outside of the elevator banks. everyone was helpful and pleasant, made my disdain for exhausting travel go away very quickly.

i was upgraded to the spg floor, and it was nice to have a bit more room to spread out. it's a bit dated, with older wall panelings around the room. it's nothing to worry about, the bathroom and other amenities were modern. i even liked them giving me a plate of macaroons to welcome me to the hotel. made for a nice sweet treat. they also provide free water in the room (not sure if that was because i was on an spg floor, but it was nice).

would stay there again! stockholm is overall pretty expensive, so if anyone is looking to get a "cheaper" hotel nearby, remember, you pay for what you get!

  • Stayed October 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank girlflyingsolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, October 16, 2012
Dear girlflyingsolo,

It is just great to hear that you chose to stay with us here at the Sheraton Stockholm Hotel. We always want to create a relaxing and reviving experience for our guests, and I am glad you could get some well-deserved rest after your exhausting travels.

Thank you for taking the time to comment on your stay here on TripAdvisor and until we see you again I wish you all the best from my team and myself.

Warm regards,
Paul Peters, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roskilde, Denmark
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 15, 2012

Was staying in Stockholm for a few days of work and spent the nights at the Sheraton.
From the front door opened till I dropped my room key in the express checkout box, the Sheraton Stockholm did its very, very best - and they were good at it!
The room was bigger and brighter and the service was overly friendly. Admitted, I only thought this was something they did in the movies!
I will go back. Soon. Why shouldn't I? And why shouldn't you, too?

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CasperH4040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, October 16, 2012
Dear CasperH4040,

I am thrilled to take part of your review and glad to hear that you had the best of times here at the Sheraton Stockholm Hotel.
Especially glad to hear that we exceeded your expectations by our over friendly service. We hope to be able to do so several times.
Thank you for your time – we already look forward to your next visit!

Warm regards,
Paul Peters, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
69 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed October 14, 2012

The good:
- location is close to most things but beware of the weather
- they have everything you would need but nothing is great
- you can find lots of good restaurants outside the hotel
- staff is helpful and friendly and everyone speaks English

The bad:
- the fitness area is too small for the size of the hotel. You might have to wait for equipment. There is no sauna and no pool.
- The room service food is not great at all (dined there 4 times and each time very disappointing)
- The breakfast buffet is very mediocre with few healthy choices.
- the hotel often feels crowded
- overall the hotel would be about a 3-star in the US

Stay at the Nobis Hotel to get a more Scandinavian experience (and has better rooms, location and food)...

  • Stayed August 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GlobalPolyglot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, October 18, 2012
Dear GlobalPolyglot,

Thank you very much for your feedback on your stay with us. It is very sad to read that we did not fully manage to live up to your expectations.
It is good to take part of both good and less good experiences and rest assured we are bringing all points up within the team.
During the month of August we had a large number of guests passing through our hotel every day and I don´t think our precious guests can avoid feeling the buzz in the hotel. We are of course unhappy that you did not feel at home with us, but hope that during your stay you were able to enjoy Stockholm as the wonderful city it is.

Should you return to us; let me know I will make sure you are better cared for next time.

Warm regards,
Paul Peters / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
297 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed October 13, 2012

Unfortunately I only got to spend one very short night here but was impressed overall by unbeatable location, great room with tasteful modern design, comfy bed, and attentive service. I will be back and hope to be able to experience more of what they unquestionably have to offer.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mojo2018babushka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulPeters, General Manager at Sheraton Stockholm Hotel, responded to this review, October 16, 2012
Dear mojo2012oovajay,

Thank you for choosing to stay with us at the Sheraton Stockholm Hotel and for your feedback here on tripadvisor.
It is important that our guests feel comfortable and at home at all times, and your comments have been shared within the departments.
Maybe you will be back to spend more than one night sometime in the future? No matter the occasion, leisure or business, you are always welcome back to us to enjoy our hospitality.

Warm regards,
Paul Peters, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Stockholm Hotel

Property: Sheraton Stockholm Hotel
Address: Tegelbacken 6, Stockholm 111 52, Sweden
Phone Number:
Location: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Stockholm
#4 Spa Hotel in Stockholm
#12 Business Hotel in Stockholm
#13 Family Hotel in Stockholm
#17 Romantic Hotel in Stockholm
#17 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Stockholm Hotel 5*
Number of rooms: 465
Official Description (provided by the hotel):
Connecting you to the Heart of Stockholm! Located right in the city center, only minutes away from the picturesque Old Town and the airport rail link, the Sheraton Stockholm Hotel is the ideal place to stay for anyone wishing to connect to the Swedish capital. The 465 rooms are among the most spacious in town, and each one has the renowned Sheraton Sweet Sleeper Bed, for a perfect night’s sleep. Many of the rooms offer breathtaking views of Lake Mälaren, Old Town or the City Hall. ... more   less 
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Also Known As:
Sheraton Stockholm
Stockholm Sheraton

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