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“Horribly Over-Priced and Only Average”
Review of Hotel Hansson

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Hotel Hansson
Ranked #124 of 154 Hotels in Stockholm
Saskatoon, Canada
Level Contributor
447 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
“Horribly Over-Priced and Only Average”
Reviewed June 17, 2012

Hotel Hansson is in a great location - close to the city and university. But this is one expensive hotel. They charge for almost everything (35 euros for a cot for our child) and the hotel is only average. It is a quaint place and heritage in nature. The lobby area is well done. The staff are cheerful and helpful. But for the price one has the right to expect more than tiny wall-mounted televisions, largely unrennovated rooms, and only an average breakfast. I am starting to get very frustrated with the Internet service provided in high end hotels. The Internet here was okay -- slow and a tad unreliable. But you could only sign onto one account at a time. This is not longer good enough in the days of smart phones, tablets, and portable computers. If you are going to charge top dollar, then it is vital that the Hotel provide top flight facilities and services.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank WhitehorseVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 30, 2012

Large room, it comfortably accomodated three of us. Nice modern bathroom and good television. The buffet breakfast is GREAT! It definitely made getting up in the morning that much easier! The staff were wonderfully friendly and could answer any of our questions.

The location is wonderful - just a short walk to the nearest train station, or if you feel like strolling a bit further, it is not that far to walk the whole way into the Galleria.

Do not miss out on the local pizza bar! Visible from the front of the hotel, diagonal across the intersection. The BEST pizza I've ever had in my life (have made a return trip whilst in Stockholm, even when staying quite far away!). The staff do not speak English, so scrub up on reading menus in Swedish before you go. :)

  • Stayed April 2012, traveled with friends
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Helpful?
Thank Lorna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 13, 2012

We chose the option "renovating room" but that was definitely a mistake. It felt like a 1 star room, not a 4 star room that was in the need of renovation. Bed was horrible and the bathroom was extremely old. Bad water water pressure. Breakfast was good but would definitely NOT recommend the rooms.

  • Stayed April 2012, traveled with family
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    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Camilla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 27, 2012

Terrible rooms - tired, dated, rubbish furnishings. Terrible staff attitude. A really poor location miles away from anything! They've done up the lobby and bar so its looks super chic - which is a total "con." I wouldn't house my dog in their rooms! Cheap, yes, but for what you get it was a total rip-off. This is the worst hotel I've ever stayed in on any "value for money basis" in which it scores a big fat ZERO.

Don't go near the place!

Room Tip: Don't go there! Its a dump.
See more room tips
  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank LondonFLO47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henry F, Front Office Manager at Hotel Hansson, responded to this review, May 27, 2012
Dear Sir,

Thank you for staying at the Hansson. It is a shame that you should end up so dissapointed with your stay. I wish that you undrerstand how the hotel has much more to offer then the renovation room category that you choose. Also the breakfast time was over and I could only offer you coffee that was non-complementary. I am so sorry for your dissapointment. I hope that you give us a new chance next time.

Sincerely,

Henry Freeland
Front Desk
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 23, 2012

Lobby area looks very nice and cozy but we go two rooms, both of them really outdated, bathroom creepy, need a renovation. Nothing special about breakfast which was included in the room charge. It's really far from all the main attractions, will not stay there again!

  • Stayed June 2011, traveled with family
    • Value
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Helpful?
Thank FlaviaGois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 11, 2012

We have stayed in a few 4* Stockholm hotels and the Hansson compares favourably. Our initial room was quite rustic but large and comfortable. Although the room was clean the bathroom had several long black hairs on the floor and in the shower area. Being early April it was very cold outside (only 2 – 3°C) and the room was not especially warm but was made worse by the maid leaving the window open on our second day and by the time we got back in the evening it was freezing. Fortunately the hotel was quite quiet and we were move to an executive room on the 5th floor – very nice – warm and comfortable, with a clean, spacious bathroom and under floor heating. In both rooms the beds were good and we slept well. The breakfast was okay, a little lacking in fruit but that could be the time of year, could have been better for a 4* hotel. Would I stay there again? Yes, but not between October and April.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank gorbren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uppsala, Sweden
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 4, 2012

So, first thing we noticed were the nice surroundings and a beautiful lobby, which was very elegant and nicely decorated. Stunned by the first glance of the room which had a rustic charm to it with wood rafters and stone floors, a giant bed with a huge pile of pillows and everything in shades of brown and gold. The bathroom, also decorated in brown, was very roomy, had floor heating and offered good quality shampoo, conditioner, soap and body lotion. So far so good. However, when I had a closer look the bed tables I noticed they had not been cleaned, they were dusty and sticky and I even found a hair on my side, yuck! The little snack table and the TV shelf were equally dusty with water marks after glasses, not nice at all! It destroyed my first good impression of the room. I ended up cleaning them myself, with increasing irritation.The bed was extremly comfy, we slept like babies, and the service from the reception was indeed very good. I asked them if they could keep our bottle of wine in their fridge for later (since the hotel room didn't have a refrigerator) which they graciously agreed to, even tho they probably would have liked to sell their own wine at the hotel bar instead. Later that night, when hubby and I bought two glasses of white wine from the hotel bar (wine was delicious!), we asked if we could bring them to our room to enjoy there, which they allowed. I really appreciated that they were willing to change some of the hotel "rules" for our comfort, that's good service to me. The breakfast the following day had everything you could ask for, bacon, eggs, different types of bread, waffles that you could make yourself, yoghurts and loads of different types of cereal, fresh fruit and vegetables, juices, teas and coffee. The breakfast place was very inviting and peaceful, with candles and soft music in the background. Might have been the best hotel breakfast experience I've had actually! Check in and check out went smooth. The guy in the reception was new at work but very eager to help so it wasn't a problem at all. To sum it up, had the room been cleaner I would have given Hotel Hansson a 5 star rating. My advice to the hotel owners, get better cleaners, you don't deserve to get a bad rating just 'cause they're not doing their job.

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
3 Thank JessFromSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hansson

Property: Hotel Hansson
Address: 38 Surbrunnsgatan, Stockholm 113 48, Sweden (Formerly Hotel Brunnen)
Location: Sweden > Stockholm County > Stockholm > Vasastan
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#62 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Hansson 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Hansson Hotel Stockholm

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