No prior information that staff are absent from mid evening, and that there are numerous digital codes via an unhelpful tannoy system prior to entry. Bedroom good, spacious and comfortable although cheerless, Some shower rooms poor with broken shelves and nowhere to place anything and no way of removing excess water on the floor. Breakfast poor - very limited selection;and very cramped area. Hotel staff - once there - very helpful. Building works very noisy at present. After sending a message that we would be arriving late due to a sea journey, we had the unhelpful message that the hotel had no record of our stay. WendyL.
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