Our first impression of the Berns did not meet expectations, it was partially the alley entrance and the narrow, crowded hallway that served as the front desk. The path from elevator to our room was a ragged and dirty carpet that did not seem to be cleaned the entire stay. Our room was dark, tiny, ragged carpet, windows open to our neighbors' windows across a roof top gave no security to sleep with windows open. The bathroom was clean and well appointed and the bed was comfortable. Several things did not work: the phone, in room safe would not release our valuables, etc. When our friends arrived the following day they were given a beautiful, light, clean room on a lower floor with a great view. I booked both rooms so know there was no difference in $ or reservation. Our friends were just luckier. The staff competence and efficiency depended on who was on duty. Some staff were wonderful and some were not. The location was great and all things considered, I now rate this hotel much higher than I thought I would when we arrived.
- Official Description (provided by the hotel):
- Welcome to one of the best-kept secrets in Stockholm. Located in a central city alley, Berns Hotel is a premium boutique hotel full of modern design. At the same time it is part of the legendary house of Berns dating back to 1863. Maybe it's the secret entrance that has made guests such as Rihanna, Bill Gates, Noomi Rapace and Dalai Lama pass through the doors. Or maybe it's the majestic breakfast hall with crystal chandeliers and mirrors. Either way, Berns Hotel is known for excellent service.Berns Hotel also opens the doors to Stockholm's hottest nightlife. When your stay include days from Wednesday to Saturday you will get a VIP wristband allowing you to jump the queues to the best nightclubs of the central city. You may also sleep in the morning after and receive a refreshing Bloody Mary before your late check-out. Private parking is found nearby and costs 550 SEK per day. ... more less
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- Also Known As:
- Berns Hotel Stockholm