The hotel is located close to the central station and within walking distance to the major shopping streets and shops. Check-in was quite quick, even though we arrived around 10a.m, we were given our rooms quickly. Keycard 'keyless/wireless' entry to the rooms, superior rooms were reasonably spacious, free wi-fi and the beds quite comfortable. The bathrooms were clean, modern and functional in a typical no-nonsense Scandic style. It is a huge hotel and sometimes you felt lost in the maze of dull,repetitive corridors that seem to go round and round, as the hotel is built around a central courtyard, which guests do not seem to have access to.
The breakfast was varied but quite crowded and the layout felt cramped and confusing with the hot food section at another end ( you might miss it if you dont look for it!). The junior waiting staff were unfriendly, rude, ill-informed and seem least bothered to help, though the senior staff were generally helpful. We did not dine at the hotel restaurant as there are lots of restaurants nearby and also a 7-11kiosk open 24hrs just across the road. The staff at the hotel and reception were professional and generally friendly, the concierge was quite helpful and knowledgable. One big minus was that inspite being a member of the Scandic loyalty programme, I did not get my 'free' newspaper and stuff that I was entitled to. Overall a pleasant and comfortable stay and I would definitely stay there again.
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- Also Known As:
- Scandic Grand Central Hotel Stockholm