The Grand is exceptionally located in a pleasant part of a pleasant city. All attractions are easily accessible from it.
The room and bathroom were spacious and well appointed. But it fell down in a couple of areas. When we arrived no one seemed at all interested in dealing with our luggage or even noting that we had arrived. Only when starting to move it from the kerbside myself after being ignored for 10 to 15 minutes did someone stir from within. This is pretty unacceptable for a hotel of this reputation. Similarly service at breakfast was pretty haphazard.
So the hotel gets a tick on facilities but is let down by understaffing at a level not appropriate for a hotel of this class.More